Solution Specialist

Kaseya
Miami, FL
Career-pivot friendly

Who this role is best for

Best suited to candidates with software sales experience working in IT security, who thrive in a collaborative and customer-centric environment and are based in or willing to work in the Miami, FL area.

Best fit for

  • Candidates with software sales experience and a strong grasp of IT security concepts
    — “2+ years’ experience in software sales.”
  • Individuals who can manage the sales process and have a track record of meeting quotas
    — “Consistently exceed monthly quotas”
  • People with a customer-first mindset and strong communication skills for phone and email outreach
    — “Personable, with convincing phone etiquette, high energy, and enthusiasm”

Things to consider

  • A commitment to regular communication with prospects via phone and email is expected.
    — “Consistent communication with prospects via phone and email”
  • The role demands continuous learning to stay updated on product and industry knowledge.
    — “Constant learning to build and maintain product and industry knowledge.”

How to stand out

  • Highlight your experience in managing sales processes and closing deals in your resume and interviews.
    — “A demonstrable ability to manage a sales process, including negotiating sales opportunities to closure”
  • Showcase your ability to conduct technical product demonstrations and lead discussions.
    — “Be adept at providing high-level product demonstrations and able to handle client inquiries.”
  • Emphasize your ability to build strong client relationships and deliver exceptional experiences.
    — “Have a customer-centric approach and ability to build strong relationships so you can provide an exceptional experience for our valued clients.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • tailored solutions recommendations
  • successful solution deployments
  • accurate forecasting
Typical background
2+ years of experience in software sales

Skills & requirements

Required

IT SecurityProduct DemonstrationsTechnical DiscussionsClient Relationship BuildingProduct And Industry KnowledgeForecastingSales Target Achievement

Preferred

Knowledge Of Industry Compliance Standards

Stack & domain

IT SecurityProduct DemonstrationsTechnical DiscussionsSolution DeploymentsSalesServicesTechnical SolutionsNetworksSystemsApplicationsGDPRPCIFinraNISTCustomer-centricRelationship BuildingCommunicationProblem SolvingSales TargetsTeamworkSelf-startPressure ManagementSupervisionCompliance

About the role

Original posting from Kaseya

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.

We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.

At Kaseya, we don't just raise the bar. We build it.

Kaseya is looking for a Solutions Specialist to become an instrumental part of our sales and customer success teams, providing expert guidance and support to clients seeking comprehensive IT security solutions. 

As a Solutions Specialist at Kaseya, you will: 

Play a crucial role in understanding customer needs, recommending tailored solutions, and driving successful implementations of Kaseya's innovative security products and services.  

Serve as a subject matter expert in IT security, working closely with the sales and customer success teams to assess client requirements and recommend suitable solutions from Kaseya's product portfolio. 

Have a deep understanding of IT security concepts that will enable you to conduct product demonstrations, lead technical discussions, and ensure successful solution deployments. 

Have a customer-centric approach and ability to build strong relationships so you can provide an exceptional experience for our valued clients.  

Have strong knowledge of IT Services to enable partners to drive more revenue. 

Essential duties and responsibilities: 

Diligently follow-up on all account management generated leads as assigned.  

Constant learning to build and maintain product and industry knowledge.  

Be adept at providing high-level product demonstrations and able to handle client inquiries. 

Conduct business-oriented discussions with prospects about how our software will benefit their organization. 

Provide accurate forecasting/pipeline information to management on a weekly basis  

Must be a team player who is a self-starter and can perform under pressure and with minimum supervision.  

Consistently exceed monthly quotas  

Consistent communication with prospects via phone and email  

Requirements:  

2+ years’ experience in software sales. 

Experience selling services and/or demoing technical solutions. 

General technical understanding of networks, systems, and applications  

Personable, with convincing phone etiquette, high energy, and enthusiasm  

Record of accomplishment of meeting/exceeding sales targets in a telephone environment  

General knowledge of other industry compliance standards including GDPR, PCI, FINRA, NIST is a plus.  

A demonstrable ability to manage a sales process, including negotiating sales  

opportunities to closure, through a deep understanding of a prospective customer  

buying process.  

If you are a resilient achiever, driven to win and excel, and meet the above qualifications, Kaseya would like to speak with you about joining our team to empower our customers' efficiency, profitability, and success through our award-winning IT Complete™ platform of products and solutions, driving our hyper-growth trajectory.

Additional information

Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Source: Kaseya careers

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