Specialist, Compliance & Operations

Pearson
United Kingdom
Remote

Who this role is best for

Strong fit for compliance-focused professionals with military apprenticeship experience who coordinate quality assurance processes.

Best fit for

  • Candidates with military apprenticeship experience and quality assurance expertise
    — “Knowledge of teaching, assessment (including EPA), and quality assurance processes”
  • Professionals with strong analytical skills and a background in continuous improvement
    — “Experience promoting continuous improvement practices”

Things to consider

  • Remote work with occasional travel may require flexibility in location and schedule
    — “This is a full-time remote role based in the UK and involves occasional travel”
  • The role demands maintaining compliance with military contracts and ESFA funding rules
    — “ensuring that all aspects of provision meet the requirements of PTQ military contracts and comply with relevant standards”

How to stand out

  • Highlight experience managing military apprenticeship programs and audit coordination
    — “Coordinate and facilitate both internal and external audits”
  • Showcase skills in developing flexible learning methods and digital tools
    — “Support the development and management of flexible learning methodologies that prioritise Apprentices/Learners, incorporating tools such as e-learning, e-portfolios, and digital platforms”
  • Emphasize your ability to update and maintain quality policies and procedures
    — “Regularly update and maintain policies and procedures relevant to assigned areas of responsibility”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Maintain the quality of apprenticeship delivery within PTQ’s military contracts
  • Coordinate and support the execution of teaching and assessment observations
Typical background
Recognized quality qualificationRelevant experience in the apprenticeship sector

Skills & requirements

Required

Quality AssuranceComplianceRisk ManagementTraining

Preferred

Quality ImprovementContinuous Improvement

Stack & domain

Quality ManagementApprenticeship StandardsFormal QualificationsTeaching And AssessmentQuality AssuranceRisk ManagementE-learningE-portfoliosDigital PlatformsQuality-related ReportsSelf-assessment ReportsQuality Improvement PlansObservation Of Teaching, Learning & Assessment (otla)Employer And Apprentice/learner FeedbackOnline Apprentice/learner EvidenceQuality Assurance SystemsCommunicationCollaborationProblem SolvingAttention To DetailTeamworkDecision MakingEducationCompliance

About the role

Original posting from Pearson

This role aligns to industry-level titles such as Quality Officer, Apprenticeship Quality Officer.

Position Purpose

To provide support to the Senior Quality Manager, ensuring that all aspects of provision meet the requirements of PTQ military contracts and comply with relevant standards.

Main Responsibilities

Maintain the quality of apprenticeship delivery within PTQ’s military contracts.Assist in the delivery of Apprenticeship Standards and formal qualifications within the programme.Coordinate and support the execution of teaching and assessment observations to monitor and encourage effective teaching, assessment, and learning practices.Provide comprehensive support and guidance to administrative and delivery teams regarding quality standards and procedural requirements.Coordinate and facilitate both internal and external audits in accordance with company policy, including the maintenance of schedules for internal funding and quality file checks.Oversee and assist with preparations for internal and external inspections.Regularly update and maintain policies and procedures relevant to assigned areas of responsibility.Support the development and management of flexible learning methodologies that prioritise Apprentices/Learners, incorporating tools such as e-learning, e-portfolios, and digital platforms.Assist in the production and revision of key quality-related reports as required, including:Contributions to Self-Assessment Reports and Quality Improvement PlansQuarterly Army Apprenticeship Quality CommentaryModeration of Observation of Teaching, Learning & Assessment (OTLA)Analysis of Employer and Apprentice/Learner Feedback reportsMonthly sampling of online Apprentice/Learner evidenceFoster and maintain constructive relationships with all stakeholders to ensure effective collaboration.Implement and manage all agreed Quality Assurance and Risk Management Systems operated by PTQ and its clients and contribute proactively to the ongoing development of high-quality provision and services.Undertake additional duties as may reasonably be assigned. 

Key Relationships

Foster constructive and collaborative working relationships with the Quality Manager.Build and maintain effective rapport with colleagues and peers.Consistently present a professional image when interacting with customers. 

Training / Competencies

Strong IT capabilitiesExcellent written communicationEffective interpersonal communicationSharp analytical thinking with the ability to make well-founded judgements and recommendations. 

Essentials

Recognised quality qualificationRelevant experience in the apprenticeship sectorCurrent teaching, assessing, and quality assurance qualificationsUnderstanding of the Education Inspection Framework (EIF) and ESFA funding complianceKnowledge of quality cyclesExperience with Ofsted inspections and ESFA auditsExperience promoting continuous improvement practicesExperience developing and improving apprenticeship delivery, preferably in a military environmentKnowledge of teaching, assessment (including EPA), and quality assurance processes 

Location & Work Set Up 

This is a full-time remote role based in the UK and involves occasional travel.

Your Rewards & Benefits 

We know you’ll do great work, so we give a lot back with some of the best benefits in the business. We know one size doesn’t fit all, so our workplace programs meet the different needs of our diverse teams, and their families, too. 

Please see our attractive UK benefits here: Home - Pearson Benefits

Source: Pearson careers

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