Specialist, Legal Response

Okx

Kuala Lumpur, Malaysia

On-siteCareer-pivot friendly

Who this role is best for

Geared toward legal professionals comfortable with international stakeholder communication and product knowledge, with a focus on the China market and rotational shift work.

Best fit for

Legal professionals with a background in compliance and experience handling international legal inquiries.
— “show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities”
Candidates with strong cross-cultural communication skills and a willingness to engage with global teams.
— “Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations”
Individuals who have worked in fast-paced environments and can manage multiple priorities effectively.
— “Comfortable working in a fast-paced, dynamic environment with changing priorities”

Things to consider

Rotational shift work is expected to support 24x7 operations, which may require flexibility in schedule.
— “Willingly to work on a rotational shift to support 24x7 operations”
The role requires maintaining a working knowledge of company products to effectively communicate with external stakeholders.
— “Maintaining a working knowledge of company products to effectively communicate with external stakeholders”

How to stand out

Demonstrate experience in liaising with compliance and risk teams in your resume and interview responses.
— “Liaising with internal stakeholders such as compliance, risk and customer service teams”
Highlight your ability to create and maintain relationships with external legal entities and partners.
— “Creating and maintaining strong relationships with company partners and external stakeholders”
Showcase your Chinese language proficiency, especially in written and professional contexts.
— “Literate in Chinese (read and write) as this role caters to the China market”
Emphasize your capacity to resolve complex issues with a solutions-oriented mindset.
— “Solutions mindset: passionate to find the right solution and resolve the issue”
Demonstrate your ability to manage time effectively in high-pressure situations.
— “Excellent time management: ability to multi-task to solve issues while managing time”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

efficiently handling legal inquiries
maintaining strong relationships with stakeholders

Typical background

degree in law or compliance

Skills & requirements

Required

Legal KnowledgeCommunication SkillsProblem-solvingTime Management

Preferred

Chinese Language Proficiency

About the role

Original posting from Okx via Greenhouse

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About this Job
You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant third parties within a stipulated time-frame.
What You’ll Be Doing
Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.
Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate.
Maintaining a working knowledge of company products to effectively communicate with external stakeholders.
Creating and maintaining strong relationships with company partners and external stakeholders.
Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.
Support the enhancement of our Legal Response function.
Manage or participate in specific projects which may arise from time to time.
What We Look For In You
A degree in law / compliance or any related field which demonstrates critical thinking.
Excellent communication and writing skills, and are detailed-oriented.
Literate in Chinese (read and write) as this role caters to the China market.
Ability to work independently and as part of a team.
Comfortable working in a fast-paced, dynamic environment with changing priorities.
Strong people skills: Ability to navigate difficult situations and stay calm under pressure.
Solutions mindset: passionate to find the right solution and resolve the issue.
Excellent time management: ability to multi-task to solve issues while managing time.
Quick learner: ability to ramp up quickly and act on feedback constructively.
Willingly to work on a rotational shift to support 24x7 operations.
Why Join Us?
Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)
Meal allowance
Transportation allowance (T&C apply)
Monthly team building
RM 3,500 training & wellness benefits per annum
Convenient workplace (5 minutes walk from MRT TRX)
Insurance coverage for employees & dependants
Excellent prospects for growth and promotion
Employee engagement, recognition and appreciation program
Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Source: Okx careers (Greenhouse)