Specialist, Payment Performance & Risk

Checkout.com
Shanghai, China
On-site

Who this role is best for

A natural match if you have experience in payment performance optimization and cross-functional collaboration in the APAC region.

Best fit for

  • Candidates with product management experience in fintech and strong multilingual communication skills
    — “Strong fluency in English and Mandarin”
  • Individuals who have driven product initiatives with data science and payment expertise
    — “leveraging in-house machine learning, deep payment expertise and the power of our network data”
  • Professionals who have managed product life-cycles and aligned them with business strategy
    — “Ability to convert business strategy into product vision and strategic priorities to drive product roadmap and execution”

Things to consider

  • Hybrid work requires three days per week in the office for collaboration
    — “hybrid working model offers flexibility, with three days per week in the office”
  • The role involves advocating for a product suite and working with multiple internal teams
    — “You'll be the champion for our Payment Performance solution – a suite of capabilities”

How to stand out

  • Highlight experience in identifying payment pain points and leading initiatives
    — “Closely work with our customers in the region to identify and lead the Payment Performance initiatives”
  • Emphasize past work in building data analysis frameworks for business goals
    — “Build the data analysis framework for the commercial team to help with achieving commercial goals”
  • Showcase ability to influence cross-functional stakeholders with high EQ
    — “Ability to build bridges across the organization with high EQ and influencing skills”
  • Demonstrate knowledge of payment performance solutions and their impact
    — “Payment Performance team’s mission is to manage and optimise merchants’ payment flow”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • managing product life-cycles
  • leading payment performance initiatives
Typical background
product managementdata science

Skills & requirements

Required

Product ExperienceData-drivenCommunicationTechnical Background

Preferred

Computer Science Degree

Stack & domain

Product ExperienceData AnalysisCompetitor AnalysisPayment Performance ProductEffective CommunicationHigh EQInfluencing SkillsPayment PerformanceDigital Economy

About the role

Original posting from Checkout.com via Ashby

Company Description

We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

We empower businesses in the digital economy, and we know that every payment counts. Our Payment Performance team’s mission is to manage and optimise merchants’ payment flow, to achieve optimal conversion, compliance and cost. We just announced one of the most competitive end-to-end optimisation offers on the market: leveraging in-house machine learning, deep payment expertise and the power of our network data to reduce payment complexity and create revenue opportunities for our customers.

Checkout.com http://Checkout.com is seeking a Senior Specialist, Payment Performance to join the Commercial team to engage with our top tier customers in the APAC region, understand their payment pain points, reduce the payment complexity and grow revenue opportunities together with our customers.

You'll work closely with our customers in the region, as well as collaborate regularly with Payment Performance engineers, data-scientists, other product teams and cross-functional stakeholders. You'll discover new initiatives, identify pain points, and drive prioritisation for product development while working closely with our customers and Commercial team, to bring value to both internal and external partners.

You'll act as a champion for our Payment Performance solution – a suite of capabilities focused on bringing the best payment performance to our customers and markets. You'll bring structure and vision to the team to keep Checkout.com http://Checkout.com and our businesses ahead of the payment ecosystem's unpredictability.

What you'll be doing:

  • Closely work with our customers in the region to identify and lead the Payment Performance initiatives.
  • Gain a deep understanding of our data-science driven solutions, and all other Checkout.com http://Checkout.com’s products.
  • Build the data analysis framework for the commercial team to help with achieving commercial goals
  • Perform competitor analysis to determine industry trends and differentiating factors
  • Be the core advocate for payment performance product

Qualifications

About You:

  • 2+ years of Product experience, managing product life-cycles from discovery to release
  • Data driven, you clearly define success metrics and measure progress against them
  • Effective communicator with the ability to manage multiple stakeholders across a variety of functions
  • Ability to build bridges across the organization with high EQ and influencing skills
  • Strong technical background, ideally a Computer Science degree, similar qualifications or experience
  • Ability to convert business strategy into product vision and strategic priorities to drive product roadmap and execution.
  • Strong fluency in English and Mandarin

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com http://Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

Source: Checkout.com careers (Ashby)

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