Specialty Account Manager, Long Term Care (Fort Worth, TX)

Axsome Therapeutics
Fort Worth, TX
On-site

Who this role is best for

Strong fit for candidates with experience in LTC account-based selling who can build relationships across the LTC ecosystem and navigate market access and reimbursement.

Best fit for

  • Candidates with 5+ years in pharmaceutical sales and 2+ years in LTC environments
    — “Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments”
  • Individuals with a history of Top 10% or Elite/President’s Club performance
    — “Demonstrated experience delivering outstanding results, including Top 10% or Elite/President’s Club performance”
  • Professionals adept at virtual and live customer engagement and territory planning
    — “Proficient in both virtual and live customer engagements”

Things to consider

  • The role requires physical presence in the assigned territory and significant travel
    — “Must live within the geography of the assigned territory”
  • Candidates should be prepared to manage promotional budgets and administrative duties
    — “Manage efforts within assigned promotional budget”
  • The role mandates familiarity with payer policies and reimbursement tools
    — “Serve as a resource/consultant to customers and staff regarding payer policies and processes”

How to stand out

  • Highlight experience in building relationships with LTC stakeholders like case managers and pharmacists
    — “Building meaningful relationships across the entire LTC ecosystem: Psychiatrists, Neurologists, nurse practitioners, Physician assistants, Nurses and LTC staff, Closed-door pharmacies, clinical pharmacists, case managers and care coordinators”
  • Emphasize territory planning and goal-setting experience in your resume and interview responses
    — “Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities”
  • Demonstrate knowledge of market access and reimbursement tools like Cover My Meds
    — “Navigate Market Access and Reimbursement. LTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds”
  • Showcase your ability to handle multiple tasks under tight timelines and in dynamic environments
    — “Proven ability to successfully manage multiple tasks concurrently under accelerated timelines in a dynamic environment”
  • Include experience with patient support services and digital marketing in your application materials
    — “Patient support services experience a plus; Strong digital marketing aptitude”
Pace · Fast PacedCollaboration · MediumAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • drive product adoption in LTC facilities
  • develop comprehensive territory business plan
  • maximize use of marketing resources
Typical background
LTC commercial activities experiencesales and commercial leadership

Skills & requirements

Required

LTC Commercial ActivitiesProduct AdoptionCustomer EngagementAccount ManagementMarket Access And Reimbursement

Preferred

Virtual And Live Customer EngagementsPayer RequirementsPharmacy Fulfillment Processes

Stack & domain

LTCCommercial ActivitiesProduct PerformanceDisease State ExpertProduct ChampionAccount SpecialistLTC Care TeamsLTC EcosystemPayer PoliciesPharmacy Fulfillment ProcessesPatient Access ProgramsReimbursement ToolsLeadershipCommunicationProblem-solvingTeamwork

About the role

Original posting from Axsome Therapeutics via Greenhouse

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, agitation associated with dementia due to Alzheimer’s disease, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, as well as multiple novel product candidates addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is currently searching for a field based Long-Term Care (LTC) Specialty Account Manager (SAM) to drive LTC commercial activities for an assigned geography by executing marketing strategies to ensure a successful launch and make a meaningful difference through the execution of commercial activities.

SAMs will be responsible for product performance at a territory level and expected to be a disease state expert, product champion and an account specialist. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

Drive product adoption in LTC facilities

Proficient in both virtual and live customer engagements

Effectively call on LTC Care teams, building meaningful relationships across the entire LTC ecosystem: Psychiatrists, Neurologists, nurse practitioners, Physician assistants, Nurses and LTC staff, Closed-door pharmacies, clinical pharmacists, case managers and care coordinators.

Develop a comprehensive and effective territory business plan inclusive of account plans for targeted LTC facilities aimed at achieving and exceeding quarterly & annual goals established by commercial leadership

Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines

Develop strong customer relationships by better understanding the customer’s needs

Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials)

Navigate Market Access and Reimbursement. LTC SAMs must understand: payer requirements, pharmacy fulfillment processes, patient access programs, reimbursement tools such as cover my meds

Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients

Communicate territory activity in an accurate and timely manner as directed by management

Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results

Successfully complete all training classes in a timely manner

Complete administrative duties in an accurate and timely fashion

Manage efforts within assigned promotional budget

Effectively collaborate across all corporate functions

Attend medical congresses and society meetings as needed

Ensure timely access for patients through patient services and savings programs

Overnight travel as indicated by the needs of the business

Additional responsibilities as assigned

Qualifications / Requirements 

Bachelor’s degree from an accredited college or university 

Minimum of 5 years of pharmaceutical/biotech sales experience, including 2+ years in LTC or account-based selling environments

Demonstrated experience delivering outstanding results, including Top 10% or Elite/President’s Club performance

Launch experience strongly preferred 

Must live within the geography of the assigned territory

Experience collaborating with cross-functional teams, utilizing differential resources to achieve business goals 

Proven ability to successfully manage multiple tasks concurrently under accelerated timelines in a dynamic environment 

Ability to thrive with ambiguity and business environments with high expectations

Patient support services experience a plus 

Strong digital marketing aptitude 

Strong interpersonal, presentation, and communication skills 

Frequent driving, including extended periods of time behind the wheel

Prolonged sitting and standing as part of daily job functions

Ability to lift and carry up to 30lbs regularly

Overhead reaching required to close and secure liftgates or similar equipment

Salary & Benefits

The anticipated salary range for this role is $120,000 - $180,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Source: Axsome Therapeutics careers (Greenhouse)

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