Specialty Account Manager, Symbravo (Davenport, IA)

Axsome Therapeutics
Davenport, IA
On-siteCareer-pivot friendly

Who this role is best for

Aimed at mid-to-senior level pharmaceutical professionals with CNS experience who can manage territory performance and thrive in a dynamic, travel-intensive environment.

Best fit for

  • Candidates with 5+ years in medical sales and a focus on migraine or CNS conditions
    — “Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role”
  • Individuals who excel in customer relationship-building and cross-functional collaboration
    — “Effectively collaborate across all corporate functions”
  • Professionals with a track record of exceeding sales targets and a deep understanding of product promotion
    — “Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals established by commercial leadership”

Things to consider

  • The role requires a high level of physical mobility and driving due to frequent travel
    — “Frequent driving, including extended periods of time behind the wheel”
  • Candidates must reside in the assigned territory's geography to qualify
    — “Must live in the territory's geography”

How to stand out

  • Highlight territory-specific business planning and performance ownership in your resume and interview responses
    — “Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals”
  • Emphasize experience in navigating payer policies and patient access programs
    — “Serve as a resource/consultant to customers and staff regarding payer policies and processes”
  • Demonstrate expertise in digital marketing and virtual engagement strategies
    — “Strong digital marketing aptitude”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Achieved quarterly and annual sales goals
  • Developed strong customer relationships
Typical background
Bachelor’s degree5+ years of sales experience

Skills & requirements

Required

SalesAccount ManagementCustomer EngagementProduct PromotionMarket Analysis

Preferred

Medical CongressesPayer PoliciesPrior Authorization

Stack & domain

Pharmaceutical SalesSpecialty Account Management

About the role

Original posting from Axsome Therapeutics via Greenhouse

Axsome Therapeutics is a biopharmaceutical company leading a new era in the treatment of central nervous system (CNS) conditions. We deliver scientific breakthroughs by identifying critical gaps in care and develop differentiated products with a focus on novel mechanisms of action that enable meaningful advancements in patient outcomes. Our industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Together, we are on a mission to solve some of the brain’s biggest problems so patients and their loved ones can flourish. For more information, please visit us at www.axsome.com and follow us on LinkedIn and X.

About This Role

Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for an assigned geography, establish relationships with customers, and ensure successful promotion of SYMBRAVO, an oral acute migraine medication. SAMs will be responsible for product performance at a territory level and expected to be a disease category expert and product champion. The SAM will provide account management support and exhibit business knowledge of the local landscape to assess key stakeholders plus future trends within the marketplace.

Job Responsibilities and Duties include, but are not limited to, the following:

Proficient in both virtual and live customer engagements  

Assume full ownership of assigned territory’s performance as a specialty account manager, building awareness for SYMBRAVO amongst key customers in a competitive therapeutic environment 

Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly and annual goals established by commercial leadership 

Promote within our approved labeling in a comprehensive, fair, and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines 

Develop strong customer relationships by better understanding the customer’s needs 

Serve as a resource/consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior-authorization, and appeals/denials) 

Maximize use of marketing resources to maintain and develop customer relationships for the purpose of growing the customers’ confidence to prescribe Axsome medications for appropriate patients 

Communicate territory activity in an accurate and timely manner as directed by management 

Provide feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results 

Successfully complete all training classes in a timely manner 

Complete administrative duties in an accurate and timely fashion 

Manage efforts within assigned promotional budget 

Effectively collaborate across all corporate functions 

Attend medical congresses and society meetings as needed 

Ensure timely access for patients through patient services and savings programs 

Overnight travel as indicated by the needs of the business 

Additional responsibilities as assigned 

Qualifications / Requirements 

Bachelor’s degree from an accredited college or university 

Minimum of 5 years of field customer experience and/or account management. Minimum of 3 years Healthcare Professional experience with relevant CNS experience will also meet the qualifications for this role 

5 years of consistent top performance in the pharmaceutical, biotech or medical sales space 

Migraine/CNS experience strongly preferred 

Demonstrated experience delivering outstanding results  

Launch experience strongly preferred 

Must live in the territory's geography 

Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goals 

Proven ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment 

Comfortability with uncertainty and high expectations 

Patient support services experience a plus 

Strong digital marketing aptitude 

Strong interpersonal, presentation, and communication skills 

Frequent driving, including extended periods of time behind the wheel 

Prolonged sitting and standing as part of daily job functions 

Ability to lift and carry up to 30lbs regularly 

Overhead reaching required to close and secure liftgates or similar equipment 

Salary & Benefits

The anticipated salary range for this role is $100,000 - $150,000. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.

Source: Axsome Therapeutics careers (Greenhouse)

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