Spring 2027: Digital & Website Technology Intern

Sharkninjaoperatingllc
Needham, MA
On-siteCareer-pivot friendly

Who this role is best for

Best suited to technically curious students working in digital product development, with a focus on AI and user experience, in a part-time, on-site role at SharkNinja's Needham, MA headquarters.

Best fit for

  • Candidates with a background in digital product testing and a passion for AI-driven tools
    — “Explore and test cutting-edge AI features like chatbots, content recommendation engines, and smart search tools”
  • Students who are comfortable with web development and CMS tools, and thrive in collaborative environments
    — “Collaborate closely with developers, designers, and marketers to share findings and suggest enhancements”
  • Individuals who can balance analytical thinking with creative problem-solving in a fast-moving digital environment
    — “Be part of a fast-moving team where your ideas, curiosity, and problem-solving mindset make a real impact”

Things to consider

  • Requires a minimum of 2 days per week onsite in Needham, MA, with a part-time schedule
    — “Must be able to work a part-time, 16-hour-per-week schedule with a minimum of 2 days per week onsite in Needham, MA”
  • Candidates must be currently enrolled in an associate’s, bachelor’s, or master’s program
    — “Must be currently enrolled in an associate’s, bachelor’s, or master’s program”

How to stand out

  • Demonstrate your ability to document and present findings clearly and concisely
    — “Strong communication and problem-solving skills with the ability to clearly document and present findings”
  • Showcase familiarity with website analytics platforms to align with the role’s expectations
    — “Familiarity with website analytics platforms (e.g., Google Analytics, Hotjar) is a plus”
  • Emphasize your proactive approach to troubleshooting and asking thoughtful questions
    — “Proactive and resourceful—able to troubleshoot issues independently and ask thoughtful questions”
  • Demonstrate your ability to identify UX inconsistencies and suggest improvements
    — “Identify bugs, UX inconsistencies, and improvement opportunities that help elevate the digital journey for millions of users”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Supported the launch and optimization of SharkNinja’s new website
  • Tested AI features and customer support tools
  • Identified bugs and UX inconsistencies
Typical background
Currently enrolled in an associate’s, bachelor’s, or master’s program

Skills & requirements

Required

Web TestingAI Feature TestingCustomer Support Tool EvaluationUX Analysis

Preferred

Web DevelopmentAI Tools Knowledge

Stack & domain

Digital ExperiencesWeb FunctionalityAI FeaturesCustomer Support ToolsSite FunctionalityWeb-focused ProjectsAnalytics TrackingPerformance MonitoringUX AuditsDetail-orientedTech-savvyCuriosityProblem-solvingDigital Product DevelopmentQuality AssuranceUser Experience

About the role

Original posting from Sharkninjaoperatingllc via Greenhouse

About Us 

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. 

AI at SharkNinja

At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.

This role: Digital & Website Technology Internship

Are you passionate about digital experiences and how technology shapes the way consumers interact with brands? Do you thrive at the intersection of user experience, web functionality, and innovative tools like AI? Are you ready to roll up your sleeves and help launch something new, impactful, and customer-first? If so, we invite you to explore the Digital & Web Tech Intern role at SharkNinja. 

As a key member of the Digital team, you’ll play a hands-on role in supporting the launch and optimization of our new website. From testing next-gen AI features to evaluating customer support tools and analyzing site functionality, you’ll gain real-world experience in digital product development, quality assurance, and user experience. You’ll collaborate with cross-functional teams and get an inside look at how a high-performance consumer brand delivers exceptional online experiences. 

If you're detail-oriented, tech-savvy, and excited to work on the frontlines of digital innovation, we want to hear from you! 

Here are some of the EXCITING things you’ll get to do: 

Jump into hands-on testing and QA to support the launch of SharkNinja’s brand-new website 

Explore and test cutting-edge AI features like chatbots, content recommendation engines, and smart search tools 

Evaluate customer communication tools—including contact forms and response systems—to ensure a seamless user experience 

Identify bugs, UX inconsistencies, and improvement opportunities that help elevate the digital journey for millions of users 

Collaborate closely with developers, designers, and marketers to share findings and suggest enhancements that get implemented fast 

Contribute to web-focused projects that may include analytics tracking, performance monitoring, and UX audits of competitor sites 

Support basic content updates and publishing using real tools that power live site experiences 

Help document processes, issues, and resolutions in a clear, organized way that drives digital excellence 

Be part of a fast-moving team where your ideas, curiosity, and problem-solving mindset make a real impact 

Own meaningful work from day one—and grow your skills at the intersection of tech, digital, and innovation 

ATTRIBUTES & SKILLS: 

Education: Must be currently enrolled in an associate’s, bachelor’s, or master’s program

Must be able to work a part-time, 16-hour-per-week schedule with a minimum of 2 days per week onsite in Needham, MA

Previous coursework or project experience in web development, human-computer interaction (HCI), or digital product testing is preferred 

Comfortable using web browsers, content management systems (CMS), and basic development tools (e.g., dev console, inspect elements, etc.) 

Detail-oriented with a strong eye for design consistency, usability, and user experience across digital platforms 

Strong communication and problem-solving skills with the ability to clearly document and present findings 

Curious, collaborative, and excited to learn in a fast-paced digital environment 

Proactive and resourceful—able to troubleshoot issues independently and ask thoughtful questions 

Familiarity with website analytics platforms (e.g., Google Analytics, Hotjar) is a plus 

Enthusiastic about emerging technologies like AI, personalization, and voice/web automation tools 

Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience! 

Salary and Other Compensation: The hourly salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. 

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, health savings account (HSA) with company contribution, sick time, company holidays, employee product discount, product testing opportunities, referral bonuses, and more. 

Hourly Pay Range$26—$33 USD

Our Culture

At SharkNinja, we don’t just raise the bar—we push past it every single day.  Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.  

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. 

Learn more about us:  

Life At SharkNinja  

Outrageously Extraordinary 

SharkNinja Candidate Privacy Notice

For candidates based in all regions, please refer to this Candidate Privacy Notice.

For candidates based in China, please refer to this Candidate Privacy Notice.

For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com

Source: Sharkninjaoperatingllc careers (Greenhouse)

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