Sr. Business Process Analyst I (6792)

MetroStar
Washington, DC
Career-pivot friendly

Who this role is best for

Best suited to candidates with federal sector experience and strong communication skills working in Washington, DC.

Best fit for

  • Candidates with federal sector experience and 5+ years in business process optimization
    — “5 years of experience providing business analysis to federal customers”
  • Individuals with a background in agile software development and requirements documentation
    — “5 years of experience writing clear, concise user story descriptions and acceptance criteria”
  • Professionals who have managed customer relationships while translating requirements into technical stories
    — “You will interface frequently with customers to gain complete understanding of their requirements”

Things to consider

  • Security clearance is a mandatory requirement for this role
    — “An active TS/SCI security clearance”
  • The role demands sustained interaction with both customers and developers
    — “You'll work with a highly qualified technical team. You'll also provide daily interface with the customer.”

How to stand out

  • Highlight federal customer experience and examples of process optimization
    — “5 years of experience mapping and optimizing business processes for maximum efficiency”
  • Demonstrate proficiency in Jira and Confluence with specific use cases
    — “5 years of experience with Jira writing clear, concise user story descriptions and acceptance criteria”
  • Showcase ability to translate customer needs into technical documentation
    — “You will translate those requirements into stories to ensure developers understand”
  • Emphasize experience in systems development and analytics
    — “5 years experience in analytics and systems development”
  • Demonstrate communication skills through stakeholder collaboration examples
    — “Excellent writing and communications skills, with the ability to engage with a wide range of stakeholder groups”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Developed strong relationships with customers to understand their requirements
  • Worked closely with developers to implement changes based on customer requirements
  • Translated customer requirements into user stories for developers
  • Conducted testing as required
Typical background
5+ years of experience in business process analysis or related fieldExperience with Jira and ConfluenceExperience in federal customer service

Skills & requirements

Required

Business Process AnalysisRequirements GatheringAgile Software DevelopmentJiraConfluenceBusiness Process OptimizationSystem Requirements DevelopmentBusiness Analysis For Federal Customers

Preferred

AnalyticsSystem Development

Stack & domain

JiraConfluenceBusiness Process AnalysisSystem Requirements DevelopmentBusiness AnalysisCommunicationWritingCustomer EngagementSoftware DevelopmentFederal Customer Service

About the role

Original posting from MetroStar

As Sr. Business Process Analyst I, your primary responsibility will be to develop good relationships with all your customers in order to better understand their requirements.  Once you have identified those requirements you will then be responsible to work hand in hand with the developers in support of the changes that will need to be made to their particular application.  Our customer responsibility is to maintain and modernize over 35 applications and your customer relationships will have a tremendous effect on our teams mission success. 

We know that you can’t have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you’ll do:

You'll work with a highly qualified technical team.

You'll also provide daily interface with the customer.

You will interface frequently with customers to gain complete understanding of their requirements.

You will translate those requirements into stories to ensure developers understand

You will conduct testing as required

What you’ll need to succeed:

Excellent writing and communications skills, with the ability to engage with a wide range of stakeholder groups in an agile software development environment

5 years of experience with Jira writing clear, concise user story descriptions and acceptance criteria derived from customer requirements

5 years of experience using Confluence for knowledge management

5 years of experience mapping and optimizing business processes for maximum efficiency

5 years of experience serving as a point of contact for both customers and members of an agile software development team

5 years experience in analytics and systems development

5 years of experience in developing, refining and documenting system requirements

5 years of experience in providing business analysis to federal customers

A BA/BS or education/certifications commensurate with education

An active TS/SCI security clearance

SALARY RANGE: $120,000.00 - $152,000.00

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including: 

The candidate's professional background and relevant work experience

The specific responsibilities of the role and organizational needs

Internal equity and alignment with current team compensation

This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:

Performance-based bonuses

Company-paid training and/or certifications

Referral bonuses

Application Deadline:  Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:

Health, dental, and vision insurance

401(k) retirement plan with company match

Paid time off (PTO) and holidays

Parental Leave and dependent care

Flexible work arrangements

Professional development opportunities

Employee assistance and wellness programs

Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.

 What we want you to know:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

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Source: MetroStar careers

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