Sr. Legal Operations & Systems Specialist

Gohighlevel

United States

RemoteCareer-pivot friendly

Who this role is best for

A natural match if you have experience administering CLM systems and working with AI legal tools.

Best fit for

Candidates with hands-on CLM administration and AI governance experience in a legal operations context
— “Administer and optimize contract lifecycle management tools with familiarity in Ironclad, Spotdraft, LeAh, Sirion Labs, LinkSquares or other similar CLM tools.”
Individuals who have developed scalable AI prompt libraries and facilitated cross-departmental training
— “Develop with the Director of Legal Operations scalable prompt libraries to enhance the effectiveness of AI-assisted review workflows.”
Candidates with a history of managing eBilling platforms and analyzing spend data for legal departments
— “Administration of outside counsel onboarding, invoice review workflows, billing guideline compliance, accrual reporting, and spend analytics”

Things to consider

This role demands cross-functional collaboration with IT, Security, and Engineering teams regularly.
— “Foster cross-functional collaboration with IT and Security teams to ensure data integrity and system compliance.”
The candidate must be prepared to handle high-volume legal data and support millions of businesses globally.
— “Our architecture is built for performance, resilience and long-term scalability.”

How to stand out

Highlight your experience with AI-assisted contract review and governance in your resume and interviews.
— “Management of AI-assisted contract review and redlining tools (e.g., GCAI, Harvey, Ivo) and AI governance support.”
Emphasize your ability to build scalable workflows and reduce contract turnaround times.
— “Improvement of contract turnaround times, implement scalable workflows, and building dashboards and KPIs.”
Showcase your skills in metadata management and integration of legal tools with other systems.
— “Workflow configuration, contract templates, clause libraries, playbooks, metadata management, approval routing, reporting, user administration, integrations.”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

optimized contract lifecycle management tools
developed scalable prompt libraries

Typical background

legal operationslegal technologyprocess improvement

Skills & requirements

Required

Contract Lifecycle ManagementAI GovernanceProcess ImprovementLegal Technology

Preferred

AI ToolsData AnalysisTraining Documentation

Stack & domain

IroncladSpotdraftLeahSirion LabsLinksquaresGCAIHarveyIvoAI GovernanceContract Lifecycle ManagementContract TemplatesClause LibrariesPlaybooksMetadata ManagementApproval RoutingReportingUser AdministrationIntegrationsRelease TestingUser TrainingProcess ImprovementTeam CollaborationCross-departmental TrainingPerformance MetricsLegal Systems AuditingLegal OperationsAI Technology

About the role

Original posting from Gohighlevel via Lever

About usHighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our peopleWith over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impactEvery month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.Learn more about us on our YouTube Channel or Blog Posts
Who You Are:
As a Sr. Legal Operations & Systems Specialist at HighLevel, you will partner with the Legal team to administer legal and AI technology initiatives, identify opportunities for improvement, and build processes to increase efficiency and effectiveness.This role serves as the operational administrator of legal technology and will work closely with Legal, Procurement, Finance, IT, Security, and Engineering.
What You Will Do:
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Contract Lifecycle Management (CLM) Administration
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Administer and optimize contract lifecycle management tools with familiarity in Ironclad, Spotdraft, LeAh, Sirion Labs, LinkSquares or other similar CLM tools.
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Responsibilities include, but are not limited to, workflow configuration, contract templates, clause libraries, playbooks, metadata management, approval routing, reporting, user administration, integrations, release testing, and user training.
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Legal Technology Administration
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Management of AI-assisted contract review and redlining tools (e.g., GCAI, Harvey, Ivo) and AI governance support.
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Develop with the Director of Legal Operations scalable prompt libraries to enhance the effectiveness of AI-assisted review workflows.
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Facilitate cross-departmental AI governance training and enablement sessions.
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Monitor and report on AI tool performance metrics, including adoption rates and time-to-value.
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Process Improvement
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Improvement of contract turnaround times, implement scalable workflows, and building dashboards and KPIs, driving adoption of legal technology.
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Develop and maintain comprehensive legal department reporting metrics, including volume, spend, and cycle time analysis.
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Administration of legal knowledge repositories, clause libraries, playbooks, SOPs, training documentation.
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Conduct regular audits of legal systems to identify efficiency gaps and implement automated workflow solutions.
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Foster cross-functional collaboration with IT and Security teams to ensure data integrity and system compliance.
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eBilling & Outside Counsel Management
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Administration of outside counsel onboarding, invoice review workflows, billing guideline compliance, accrual reporting, and spend analytics
What You Bring:
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Bachelor's degree or equivalent experience; paralegal or legal operations certificate, but not required.
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Experience in a legal operations or paralegal role.
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5+ years in Legal Operations or Legal Technology.
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Experience administering CLM systems.
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Experience with AI legal technology.
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Experience with eBilling platforms.
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Strong understanding of SaaS contracting.
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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Source: Gohighlevel careers (Lever)