Sr Sales Ops Analyst

Elastic
Brazil
On-siteCareer-pivot friendly

Who this role is best for

Sales Operations professionals with Salesforce and data analytics expertise will find this role emphasizes strategic planning and global collaboration.

Best fit for

  • Candidates with a background in global sales operations and a track record of process transformation
    — “proven change management and process transformation experience
  • Individuals with strong data synthesis and reporting capabilities for executive-level stakeholders
    — “synthesize large datasets into actionable insights, build reporting frameworks

Things to consider

  • This role involves a high degree of collaboration with global cross-functional teams
    — “demonstrated ability to work across virtual and global cross-functional teams
  • Candidates must be adaptable to shifting priorities in a fast-growing environment
    — “ability to shift priorities quickly, solve problems creatively

How to stand out

  • Highlight experience in aligning sales coverage models with business growth strategies
    — “design and implement sales coverage models for the direct sales team
  • Emphasize your ability to deliver complex data insights to both technical and non-technical audiences
    — “present complex ideas clearly to both technical and non-technical audiences
  • Showcase your hands-on experience with Salesforce and BI tools in your resume and interview stories
    — “Deep technical expertise in Salesforce with experience in related cloud-based or web-based technologies
  • Include examples of driving productivity improvements through sales operations best practices
    — “Implement best practices that drive simplification, efficiency, and productivity improvements
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • define and scale operational best practices
  • support sales strategy and planning
  • drive data-informed decision-making
  • design and interpret key performance metrics
  • identify untapped market potential
Typical background
Bachelor's degree in Business Administration, Sales Operations, or related field3-5 years of experience in Sales Operations, Business Systems Analysis, or similar function

Skills & requirements

Required

Sales OperationsSales StrategyData AnalysisSales ForecastingSales Process ImprovementSales Performance MetricsSales ManagementSales EnablementSales Training

Preferred

SalesforceCloud-based TechnologiesProject ManagementChange Management

Stack & domain

SalesforceCloud-based TechnologiesCommunicationProblem-solvingCollaborationSales OperationsBusiness Systems Analysis

About the role

Original posting from Elastic

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Due to our continued growth, we are seeking a seasoned Sales Strategy and Operations professional to join our team. In this role, you will define and scale operational best practices, support sales strategy and planning, and drive data-informed decision-making across the sales organization. You will partner closely with sales management to assess business health, design and interpret key performance metrics, and identify opportunities to capture untapped market potential.

To succeed in this role, you need a solid understanding of sales processes and industry best practices. This is important, especially in a fast-growing environment. You should be able to predict how product releases, changing coverage models, and sales policy changes will affect the sales team. Then, you must turn that insight into effective sales execution and oversight. You will also lead system enhancements and reporting initiatives needed to establish, track, and present key sales performance indicators to senior management.

What You Will Be Doing

Analyze business health and present data-driven recommendations to senior management to support strategic decision-making and investment planning

Design and interpret key performance metrics, identify areas of weakness, and develop targeted plans to address gaps

Identify untapped market potential and design and implement sales plans to capture growth opportunities

Design and implement sales coverage models for the direct sales team, including territory alignment and forecasting

Perform ad hoc analysis to support sales strategy, planning, and executive-level reporting

Implement best practices that drive simplification, efficiency, and productivity improvements for sales users

Manage core sales operations functions including user setup, territory management, forecasting, and data hygiene

Conduct sales leader training sessions and develop change management materials to drive adoption of new processes and tools

What You Bring 

Deep technical expertise in Salesforce with experience in related cloud-based or web-based technologies

Bachelor's degree and 3-5 years of experience in Sales Operations, Business Systems Analysis, or a similar function

Self-starter mentality with the ability to shift priorities quickly, solve problems creatively, and deliver quality results under tight deadlines

Excellent written and verbal communication skills, including receptive listening and the ability to present complex ideas clearly to both technical and non-technical audiences

Strong collaboration skills, with demonstrated ability to work across virtual and global cross-functional teams

Strong data and analytics acumen, with demonstrated ability to synthesize large datasets into actionable insights, build reporting frameworks, and drive data-informed decision-making across sales and revenue operations

Proficiency in SQL and BI tools (e.g., Tableau, Looker, Power BI, or similar), with hands-on experience writing queries, manipulating data, and delivering compelling dashboards and reports for stakeholders at all levels

Proven change management and process transformation experience, with a track record of leading adoption across complex organizations

Proactive, forward-thinking mindset with a solid creative problem-solving aptitude

End-to-end implementation and support experience with global business systems, from requirements gathering through testing and production rollout

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary

Health coverage for you and your family in many locations

Ability to craft your calendar with flexible locations and schedules for many roles

Generous number of vacation days each year

Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service

Up to 40 hours each year to use toward volunteer projects you love

Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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Source: Elastic careers

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