Staff Field Solutions Engineer (R5524)

Shield AI
San Francisco, CA

Who this role is best for

Best suited to senior-level technical professionals with experience in defense simulation environments working in the Americas region.

Best fit for

  • Senior engineers with a background in DoD simulation environments and strong customer engagement skills
    — “Department of War simulation environments, live-virtual-constructive training and test ecosystems
  • Candidates who can translate complex technical systems into mission-relevant solutions for defense clients
    — “helping translate customer mission needs into credible, technically feasible solutions
  • Individuals with a proven track record in technical sales and proposal support for defense technology
    — “Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support

Things to consider

  • Travel is a significant requirement, as the role involves frequent customer engagements and demonstrations
    — “Willingness and ability to travel for customer engagements, demonstrations, exercises
  • Security clearance is a mandatory requirement for the position
    — “Ability to obtain and maintain a U.S. security clearance

How to stand out

  • Highlight experience with synthetic data workflows and AI-generated training data in your resume and interviews
    — “Experience with image-generation systems, synthetic imagery, AI-generated training data
  • Demonstrate your ability to work cross-functionally with BD, Product, and Engineering teams
    — “Ability to work cross-functionally with Business Development, Product Management, Engineering
  • Showcase your ability to explain complex technical systems to both technical and operational audiences
    — “Ability to explain complex technical concepts to technical, operational, BD, and leadership audiences
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Supporting technical sales, customer engagements, demonstrations, and capture activities
  • Translating customer mission needs into credible, technically feasible solutions
Typical background
7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, simulation, defense software, or related technical customer-facing roles

Skills & requirements

Required

AutonomyAi-enabled SystemsSimulation EnvironmentsDefense SoftwareTechnical SalesCustomer-facing Technical Engagements

Preferred

Department Of War Simulation SystemsLive-virtual-constructive EnvironmentsSynthetic Training EnvironmentsSynthetic Data GenerationImage-generation Systems

Stack & domain

AutonomyAi-enabled SystemsMission SoftwareSimulation EnvironmentsDepartment Of War Simulation SystemsLive-virtual-constructive EnvironmentsSynthetic Training EnvironmentsSynthetic Data GenerationImage-generation SystemsSimulation-based Test And EvaluationMission Rehearsal WorkflowsCommunicationTeamworkProblem-solvingLeadershipDefenseTechnologySoftwareSimulation

About the role

Original posting from Shield AI via Lever

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:

Shield AI is hiring a Hivemind Field Solutions Engineerto support technical sales, customer engagements, demonstrations, and capture activities for Hivemind across the Americas region.

This role will serve as a customer-facing technical expert for Hivemind, helping translate customer mission needs into credible, technically feasible solutions. The FSE will partner closely with Business Development, Product, Engineering, Customer Engagement, and Program teams to support demos, technical interchange meetings, RFIs, RFPs, white papers, and customer-specific solution development.

This position requires a strong technical foundation in autonomy, mission software, simulation, and AI-enabled systems. The ideal candidate will bring direct experience with Department of War simulation environments, live-virtual-constructive training and test ecosystems, synthetic environments, image-generation systems, and/or synthetic data workflows. This person should be comfortable explaining complex technical systems to customers, shaping demos around mission objectives, and feeding customer insights back into product and engineering teams.

The Field Solutions Engineering team acts as a BD force multiplier, bridging Shield AI’s technical roadmap to customer needs and ensuring customer-facing solutions are accurate, feasible, and mission-relevant.

Required qualifications::

7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, simulation, defense software, or related technical customer-facing roles.

Strong technical understanding of autonomy, AI-enabled systems, mission software, simulation environments, or complex defense technology systems.

Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, or technical interchange meetings.

Demonstrated experience with one or more of the following areas: Department of War simulation systems, live-virtual-constructive environments, synthetic training environments, synthetic data generation, image-generation systems, simulation-based test and evaluation, or mission rehearsal workflows.

Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.

Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, BD, and leadership audiences.

Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.

Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.

Ability to manage ambiguity, prioritize competing demands, and execute in a fast-paced environment.

Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.

Ability to obtain and maintain a U.S. security clearance.

Preferred qualifications::

Direct experience supporting Department of War simulation, modeling and simulation, test and evaluation, training, experimentation, or mission rehearsal programs.

Experience with LVC architectures, simulation interoperability, synthetic environments, constructive entities, digital twins, or operational test environments.

Experience with image-generation systems, synthetic imagery, AI-generated training data, computer vision datasets, sensor simulation, or perception model evaluation.

Hands-on experience with Python, Linux, APIs, SDKs, simulation tooling, autonomy software, robotics middleware, or technical prototyping.

Familiarity with autonomy development workflows, including simulation-in-the-loop, hardware-in-the-loop, software-in-the-loop, mission rehearsal, test automation, or scenario generation.

Experience working with U.S. DoD customers, defense primes, government labs, test ranges, training organizations, or operational units.

Experience supporting proposals, RFIs, RFPs, white papers, technical volumes, or capture activities.

Prior military, defense, aerospace, robotics, or advanced simulation experience.

Active U.S. security clearance.

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Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Source: Shield AI careers (Lever)

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