Staff IT Technical Program Manager

Coinbase
United States
Remote

Who this role is best for

A natural match if you have experience in eDiscovery and regulatory compliance programs. This mid-level remote role in the USA emphasizes cross-functional collaboration and technical leadership in information governance.

Best fit for

  • Candidates with mid-level technical program management experience in eDiscovery and compliance domains
    — “5+ years of experience in technical program management, information governance, eDiscovery, or regulatory compliance.
  • Individuals skilled in translating regulatory requirements into system configurations
    — “Experience translating regulatory requirements into enterprise system controls and configurations across collaboration and productivity platforms.
  • Candidates who have led automation and AI tooling initiatives in technical programs
    — “Identifying automation opportunities, prototyping solutions with AI and workflow tooling, and driving adoption across the organization.

Things to consider

  • Quarterly in-person surges may require travel and time away from remote setup
    — “Expect to get together quarterly for intense in-person working sessions called “surges”.
  • The role demands audit-ready documentation and risk management focus
    — “Lead program timelines, dependencies, and risk escalations while maintaining audit-ready documentation including regulatory control matrices, playbooks, and SLAs.

How to stand out

  • Highlight your experience in end-to-end program execution and defensible compliance frameworks
    — “Own the end-to-end strategy and execution for eDiscovery and information governance solutions spanning multiple business functions and enterprise platforms.
  • Showcase your ability to manage cross-functional dependencies and deliver independently
    — “Proven ability to build roadmaps, manage dependencies, and drive programs independently with minimal day-to-day direction.
  • Emphasize hands-on experience with eDiscovery tools like Relativity, Nuix, or Google Vault
    — “Working knowledge of the Electronic Discovery Reference Model (EDRM) and hands-on experience with eDiscovery tooling (e.g., Relativity, Nuix, Google Vault, Onna).
  • Demonstrate how you’ve used generative AI to improve workflow efficiency and compliance outcomes
    — “Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • owns and drives eDiscovery and information governance programs
  • leads technical strategy behind defensible eDiscovery processes
  • builds and validates comprehensive test plans for eDiscovery controls
Typical background
5+ years of experience in technical program management, information governance, eDiscovery, or regulatory compliance

Skills & requirements

Required

Technical Program ManagementInformation GovernanceEdiscoveryRegulatory ComplianceEDRMAI And Workflow Tooling

Preferred

SlackGoogle Workspace

Stack & domain

Technical Program ManagementInformation GovernanceEdiscoveryRegulatory ComplianceElectronic Discovery Reference Model (edrm)Ediscovery ToolingAIWorkflow ToolingLeadershipCommunicationProblem-solvingTeamworkFinanceTechnology

About the role

Original posting from Coinbase

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

As a Staff IT Technical Program Manager on the IT Operations team, you'll own and drive eDiscovery and information governance programs across Coinbase. Embedded with cross-functional leadership, you'll serve as the connective tissue between domain experts and engineering teams, identifying automation opportunities, prototyping solutions with AI and workflow tooling, and driving adoption across the organization. You'll lead the technical strategy behind defensible eDiscovery processes and entity-specific retention capabilities, ensuring Coinbase meets its regulatory obligations at scale.

What you’ll do:

Own the end-to-end strategy and execution for eDiscovery and information governance solutions spanning multiple business functions and enterprise platforms.

Partner with engineering teams to deliver technology programs that transform eDiscovery capabilities from hold through collection, review, and production (EDRM).

Drive the translation of regulatory and compliance requirements into actionable system configurations, policies, and controls across platforms such as Slack and Google Workspace.

Lead program timelines, dependencies, and risk escalations while maintaining audit-ready documentation including regulatory control matrices, playbooks, and SLAs.

Build and validate comprehensive test plans for eDiscovery controls and information governance tooling to ensure defensibility and compliance.

Required Skills and Experience:

5+ years of experience in technical program management, information governance, eDiscovery, or regulatory compliance.

Demonstrated experience managing cross-functional compliance programs with multiple dependencies in a dynamic environment.

Working knowledge of the Electronic Discovery Reference Model (EDRM) and hands-on experience with eDiscovery tooling (e.g., Relativity, Nuix, Google Vault, Onna).

Experience translating regulatory requirements into enterprise system controls and configurations across collaboration and productivity platforms.

Proven ability to build roadmaps, manage dependencies, and drive programs independently with minimal day-to-day direction.

Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). 

Annual base salary range (excluding equity and bonus):$148,835—$175,100 USD

Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.

Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.

US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.

Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.

Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.

Source: Coinbase careers

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