Staff Product Manager, Billing

Stripe
San Francisco +1 more
HybridCareer-pivot friendly

Who this role is best for

Candidates with technical product management experience will find this cross-functional, mid-level role in billing systems at Stripe.

Best fit for

  • Mid-career PMs with deep technical acumen and enterprise billing domain knowledge
    — “Strong technical skills e.g., ability to gain an in-depth understanding of software systems
  • Individuals who have scaled technical products across diverse customer segments
    — “You have experience managing technical software products from infancy to scale
  • Professionals comfortable with both startup agility and enterprise complexity
    — “Strong customer empathy across different segments and personas: from startups to large enterprises

Things to consider

  • 10+ years of experience required despite mid-level seniority designation
    — “10+ years relevant product management experience
  • Remote work possible but may require travel for customer meetings
    — “On a day to day basis you will spend your time split between external meetings with customers

How to stand out

  • Highlight API integration experience and cross-functional project leadership in resume
    — “build a robust integration 1 with the Stripe API
  • Demonstrate ability to translate customer problems into technical product roadmaps
    — “articulate the product vision, develop annual and quarterly plans
  • Showcase metrics-driven approaches to product success and user value realization
    — “growth and usage of our products, to ensure we’re helping businesses get the most value
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · CompanyLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • increase product usage
  • enhance customer satisfaction
  • drive product growth
Typical background
product managementsoftware engineeringcustomer success

Skills & requirements

Required

Product ManagementCustomer EmpathyTechnical UnderstandingProduct VisionCross-functional Collaboration

Preferred

Billing SystemsSaas Product Management

Stack & domain

Product ManagementSoftware SystemsAPI DesignData ModelingSoftware ArchitectureBilling ModelsCustomer AcquisitionRecurring Revenue ManagementSaas AnalyticsRevenue RetentionRecoveryCustomer EmpathyProduct SenseCommunicationCollaborationProblem-solvingTeam ManagementTechnical Pre-salesProject ManagementBillingSaasRecurring RevenueCustomer SuccessTechnical Support

About the role

Original posting from Stripe

Who we are

About Stripe 

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team 

The Stripe Billing team builds software tools that accelerate the economic and technological growth of global businesses by helping them operationalize their commercial relationship with their customers. Our product offering is a robust set of building blocks which our customers combine in creative ways to support their ever-evolving business. Our Billing platform serves as the strong foundation to support different billing models, customer acquisition channels and ways of issuing bills and collecting payments. We also offer tools such as billing and SaaS analytics, revenue retention and recovery, designed to meet the full recurring revenue management needs of startups and large enterprises alike. 

What you’ll do 

As a Product Manager on Stripe Billing, you will be responsible for understanding user needs, developing long-term product plans to solve categories of problems for our users and shaping specific product features to solve those user needs. You will also be responsible for the growth and usage of our products, to ensure we’re helping businesses get the most value from using Stripe Billing. 

At Stripe, product development is an extremely collaborative effort between engineering, design, product marketing, data science and customer-facing teams. You’d be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world. 

Responsibilities 

On a day to day basis you will spend your time split between external meetings with customers and internal discussions with your engineering, design, marketing, analytics, and sales counterparts. You will identify the most important problems to solve, develop product solutions and work with engineering and design to scope the work. You will articulate the product vision, develop annual and quarterly plans, and collaborate with other functions to deliver these solutions to our users and make them successful. 

Who you are 

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements 

10+ years relevant product management experience 

Strong technical skills e.g., ability to gain an in-depth understanding of software systems, build a robust integration 1 with the Stripe API, make meaningful contributions to high-stakes discussions on API design, data modeling and software architecture 

Strong customer empathy across different segments and personas: from startups to large enterprises, across both engineering and finance functions 

Strong product sense: ability to understand user needs in-depth and build delightful product experiences to solve them and make our users successful 

Strong communication skills: ability to synthesize complex discussions, write succinctly and present to senior stakeholders both within and outside Stripe 

Preferred qualifications 

You have experience managing technical software products from infancy to scale 

You can internalize an entire cross-functional business and lead a comprehensive product vision You have experience designing and building a multi-product platform 

You’re a creative product thinker who loves collaborating across the company with engineering, analytics, marketing, design and sales to experiment and build superior products 

You have strong written and verbal communication skills with a talent for precise articulations of customer problems 

You’re motivated by the chance to improve the lives of your users 

You’ve ever started or run a business before (not a requirement) 

You’re scrappy, you do what it takes to get it done 

Source: Stripe careers

Similar roles