Aimed at senior product managers who have built cross-functional HR/IT tools in global environments and can navigate multi-brand complexity.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Deliveroo via Ashby
About the team
The People Technology Product team builds the internal tools and frameworks that power every employee’s journey across Deliveroo, DoorDash and Wolt. We combine a hybrid “build + buy” approach to deliver intelligent, scalable and people-centric experiences across hiring, pre-boarding, onboarding, learning, performance and more — connecting our mission to transform the way the world eats and shops with the experience of the people who make it happen. We partner closely with Design, Engineering, Analytics, People/HR and IT to build products that elevate the entire People Tech stack across all three brands.
About the role
We’re hiring a Staff Product Manager to own the product experience for pre-boarding and onboarding — one of the highest-leverage moments in the employee lifecycle — across Deliveroo, DoorDash and Wolt. This is a senior individual contributor role focused on the cross-functional experience that begins the moment a candidate signs and continues until a new hire is fully ramped, spanning both the People and IT functions. You’ll be the end-to-end product owner for the systems, workflows and experiences that get equipment, access, accounts, paperwork and early enablement right from day one. Based in London and working with global teams, you’ll drive measurable improvements to the new-hire experience and help our new hires ramp up faster, at scale across regions, legal contexts, and brands.
What you'll be doing
- Own the end-to-end product roadmap and execution for pre-boarding and onboarding across Deliveroo, DoorDash and Wolt, from offer acceptance through to a fully ramped new hire.
- Design and evolve cross-functional experiences that connect People and IT workflows — provisioning, access and account setup, equipment, documentation and early enablement — into a single, coherent journey for new joiners and their managers.
- Define and track the metrics that matter — time-to-productivity, new-hire satisfaction, day-one readiness and operational efficiency — and use them to prioritise work and demonstrate impact.
- Build durable, modular product capabilities — task orchestration, status visibility, and manager and new-hire dashboards — that scale across geographies, orgs and brands and reduce reliance on manual, one-off processes.
- Partner closely with Engineering, Design, Analytics, People/HR and IT to translate complex, cross-functional process needs into intuitive product capabilities.
- Navigate the realities of a multi-brand, multi-region environment — varied legal and compliance requirements, regional differences and change management — without disrupting critical hiring moments.
- Set the product vision and influence senior stakeholders across the People and IT functions, building alignment on a shared onboarding strategy across all three brands.
- Model strong product judgement: define clear problem statements, scope MVPs intentionally and invest in foundations that compound over time.
Requirements
- A track record of building and shipping products end-to-end — from problem definition and strategy through delivery and iteration — ideally in People/HR, IT or other complex, cross-functional environments.
- Experience designing products and workflows that span multiple functions, systems and stakeholders, turning complexity into simple, usable experiences.
- Comfort working with both custom-built tools and third-party SaaS platforms, including integrating data across systems.
- Strong analytical skills and the habit of using data and metrics to define success, prioritise and measure impact.
- Excellent communication and stakeholder-management skills, with the ability to explain product decisions clearly and influence senior leaders across functions and brands.
- Experience operating across regions, legal contexts or multiple brands, building products that work in a global environment.
- A bias for delivering high-quality products in a fast-moving organisation, balancing speed, risk and technical constraints.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Source: Deliveroo careers (Ashby)