Staff Software Engineer, Sales Data & Agents

Databricks
New York, NY
On-site

Who this role is best for

Best suited to experienced engineers with CRM domain expertise working in New York City, who thrive in collaborative, high-ownership environments.

Best fit for

  • Candidates with 10+ years of enterprise software engineering experience and leadership in complex projects
    — “10+ years of engineering experience, including time as a tech lead, or leading other tech leads, on complex enterprise software projects
  • Candidates who can design and implement novel interfaces for GenAI agents in a data-driven setting
    — “Create novel, never-seen-before interfaces for GenAI agents that manage complex workflows while keeping the human in the loop through inspectability and transparency

Things to consider

  • The role demands high ownership and comfort with making decisions in 0→1 environments
    — “High ownership and bias for action in 0→1 environments
  • Candidates must be prepared to define and implement initial use cases with minimal direction
    — “Help define & lead the implementation of the initial use cases on top of the data & agents

How to stand out

  • Highlight experience with CRM data models and bulk/change-data APIs in your resume and interview responses
    — “Deep hands-on knowledge of at least one major CRM data model and platform (Salesforce, Dynamics, HubSpot)
  • Emphasize your background in building and shipping production agents with human-in-the-loop review
    — “Experience shipping production agents with tool use, permissioned writes, and human-in-the-loop review
  • Showcase your ability to translate ambiguous customer problems into working solutions with data and user feedback
    — “Demonstrated product mindset with the ability to translate ambiguous customer problems into scrappy MVPs and iterate quickly based on data and user feedback
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • modeling CRM objects
  • developing agents
  • defining write path
Typical background
10+ years engineering experiencetechnical and people leadership

Skills & requirements

Required

CRM Data ModelingSales IntelligenceData AgentsProduct Development

Preferred

Technical LeadershipRevopsForecastingCpq-adjacent Products

About the role

Original posting from Databricks

P-1607

At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to solve technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.

CRM is where revenue teams record their work, however they generally lack a solid intelligence layer. Objects are customized past recognition, history is incomplete, and reps route around whatever slows them down. As a result, the sales intelligence layer increasingly lives in a Data+AI platform. We are looking to productize with data & agents what our customers have been already manually building in our platform.

The impact you'll have:

Lead the modeling of sales/CRM objects, relationships, and history into a representation agents can reason over reliably

Lead development of agents used by reps, sales management, and revenue operations

Define the write path back into the system of record: permissions, validation, idempotency, audit, and human approval

Help define & lead the implementation of the initial use cases on top of the data & agents

Partner closely with product management, design, and other engineering teams to build intuitive, scalable, and extensible solutions that drive user & business growth

Create novel, never-seen-before interfaces for GenAI agents that manage complex workflows while keeping the human in the loop through inspectability and transparency

What we look for:

10+ years of engineering experience, including time as a tech lead, or leading other tech leads, on complex enterprise software projects

Deep hands-on knowledge of at least one major CRM data model and platform (Salesforce, Dynamics, HubSpot): objects, sharing and permission models, history tables, bulk and change-data APIs, platform limits

Real understanding of how reps and managers use these tools day to day, and where forecasting, pipeline hygiene, and territory data break down

Experience shipping production agents with tool use, permissioned writes, and human-in-the-loop review

High ownership and bias for action in 0→1 environments: you are comfortable making pragmatic trade-offs, operating with incomplete information, and driving projects from idea through launch and adoption

Strong ability to collaborate across product, engineering, and design teams to align technical strategy with company growth objectives

Demonstrated product mindset with the ability to translate ambiguous customer problems into scrappy MVPs and iterate quickly based on data and user feedback

Combination of technical and people leadership, for example, as a TLM (Nice to have)

Built revops, forecasting, or CPQ-adjacent products (Nice to have)

Time spent in-house on a Salesforce platform team or at an SI (Nice to have)

Pay Range Transparency

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Local Pay Range$190,900—$253,750 USDAbout Databricks

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance

If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Source: Databricks careers

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