Staff Technical Program Manager, Security + IT

Discord
San Francisco, CA
On-site

Who this role is best for

A natural match if you have experience in security compliance frameworks and managing cross-functional programs.

Best fit for

  • Candidates with experience in security compliance frameworks and program ownership at scale
    — “Partner with Security, IT and GRC leadership to identify, develop, and run programs that mature our control environment”
  • Individuals who have driven security incident management processes to measurable outcomes
    — “Streamline our Security Incident Management processes, including severity classification and escalation”
  • Candidates with a background in identity & access management and endpoint/device management programs
    — “Work closely with Security Engineering, IT, Legal, Privacy, and other cross-functional engineering teams to implement solutions supporting detection & response, identity & access management, and endpoint/device management”

Things to consider

  • This role requires managing competing timelines and resource needs across multiple stakeholders
    — “Manage multiple complex programs, often with competing timelines and resource needs across security, IT, and compliance stakeholders”
  • Candidates must be comfortable presenting to C-suite leadership about risk and program status
    — “Comfortable operating in rooms with executive leadership, including presenting risk posture and program status to C-suite audiences”

How to stand out

  • Highlight experience in moving security programs from concept to completion with audit-ready outcomes
    — “Experience moving technical or engineering programs from concept to completion and promoting the impact using metrics, risk reduction, and audit-readiness outcomes”
  • Emphasize your ability to break down complex challenges into actionable components
    — “Can break down complex challenges into workable components and make continuous progress towards solving a problem vs. trying to boil the ocean”
  • Demonstrate your ability to partner with legal and privacy teams on compliance requirements
    — “Worked with Engineering, Trust and Safety, Legal, and Privacy leadership to implement compliance requirements or meet regulatory needs”
  • Showcase your understanding of security tooling ecosystems like SIEM and EDR platforms
    — “Familiarity with security tooling ecosystems (SIEM, EDR, IAM platforms)”
  • Demonstrate a track record of improving security posture through incident response and risk management
    — “Drive programs such as BYOD/MDM, identity & access (joiner/mover/leaver, privileged access, access reviews), and third-party/vendor risk management toward measurable, audit-ready outcomes”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Developed and drove security, IT, and compliance programs
  • Managed multiple complex programs
  • Streamlined Security Incident Management processes
Typical background
8+ years of Technical Program/Product Management experienceExperience with core Security programsExperience with security compliance frameworks

Skills & requirements

Required

Technical Program ManagementCross-functional CollaborationProject ManagementCompliance ManagementSecurity Engineering

Preferred

SOC 2ISO 27001NISTPci-dss

Stack & domain

Technical Program ManagementSecurity EngineeringDetection & ResponseIdentity & Access ManagementEndpoint/device ManagementCompliance Frameworks (SOC 2, ISO 27001, Nist)Byod/mdmThird-party/vendor Risk ManagementSecurity Incident ManagementSeverity ClassificationEscalationProductivityFirst-principles ThinkingRelationship BuildingSecurityITComplianceGRC

About the role

Original posting from Discord via Greenhouse

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.

Technical Program Managers operate within the Security and IT organization and have technical knowledge that enables them to manage company-wide programs, guide cross-team projects, and accelerate the execution of a team's roadmap. Security and IT are the teams responsible for protecting Discord's users, employees, and infrastructure - spanning security engineering, detection & response, corporate IT, and the governance, risk, and compliance (GRC) programs that keep Discord audit-ready and regulator-facing.

This is a Staff TPM role, reporting to the Director of TPM, responsible for developing and driving security, IT, and compliance programs across a fast-moving, high-scrutiny environment. If you are a productive, first-principles thinker who develops strong relationships between partners, we'd encourage you to apply!

What you'll do

Work closely with Security Engineering, IT, Legal, Privacy, and other cross-functional engineering teams to implement solutions supporting detection & response, identity & access management, and endpoint/device management

Manage multiple complex programs, often with competing timelines and resource needs across security, IT, and compliance stakeholders

Develop a holistic and enduring ownership model for our code, products, and programs

Leverage your strong compliance-centric mindset to help build and run our Security and IT programs.

Partner with Security, IT and GRC leadership to identify, develop, and run programs that mature our control environment (familiar with SOC 2, ISO 27001, NIST) while keeping pace with product velocity

Drive programs such as BYOD/MDM, identity & access (joiner/mover/leaver, privileged access, access reviews), and third-party/vendor risk management toward measurable, audit-ready outcomes

Partner with Security leadership to identify, develop, and run programs that improve the security of our users and company

Manage multiple complex projects, often with competing timelines and resource needs

Streamline our Security Incident Management processes, including severity classification and escalation

What you have

8+ years of Technical Program/Product Management experience working with fast-paced Security, IT, or Infrastructure engineering teams

Experienced with core Security programs (e.g., Vulnerability Management, Application Security Reviews, Security Incident Response) at a similarly-sized company

Experience working on programs related to security compliance frameworks (e.g., SOC 2, ISO 27001, NIST, PCI-DSS) at a similarly-sized company

Worked with Engineering, Trust and Safety, Legal, and Privacy leadership to implement compliance requirements or meet regulatory needs, especially related to data protection or information security

Experience moving technical or engineering programs from concept to completion and promoting the impact using metrics, risk reduction, and audit-readiness outcomes

Can break down complex challenges into workable components and make continuous progress towards solving a problem vs. trying to boil the ocean

Comfortable operating in rooms with executive leadership, including presenting risk posture and program status to C-suite audiences.

Bonus points

A love for helping & empowering others

BA/BS in Computer Science, Engineering, or relevant technical experience

Security or compliance certifications (e.g., CISSP, CISM, CIPP, CISA)

Familiarity with security tooling ecosystems (SIEM, EDR, IAM platforms)

Experience programmatically supporting a detection & response or SOC function (24x7 coverage models, threat intel, incident postmortems)

Exposure to public-company readiness work - SOX/ICFR, segregation of duties, access reviews - or Internal Audit partnership

Strong customer-empathy that ensures your preferred solutions take into account both user trust/Safety and company needs

The US base salary range for this full-time position is $248,000 to $279,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Why Discord? 

Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.

Source: Discord careers (Greenhouse)

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