Staffing Specialist

Verstela

Beaverton, OR

On-siteCareer-pivot friendly

Who this role is best for

Aimed at mid-level professionals with supervisory experience in customer service or sales who thrive in in-person, relationship-driven roles.

Best fit for

Candidates with supervisory experience in customer service or sales and a passion for relationship-building
— “Previous experience in a team lead or similar role in a customer service or sales setting”
Individuals with a retail background looking to transition into staffing or talent management
— “Perfect for someone with a retail background”
Professionals who value structured schedules and comprehensive benefits
— “Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule”

Things to consider

Requires regular on-site visits to client locations, which may impact flexibility
— “Reliable transportation to visit client sites on a regular basis”
Involves handling difficult conversations and delivering tough news, which may require emotional resilience
— “having difficult conversations and being able to deliver tough news with kindness and empathy”

How to stand out

Highlight experience managing high-volume accounts and resolving client issues in your resume and interview responses
— “manage high-volume accounts, as well as fulfilling client orders and problem-solving”
Demonstrate your ability to build and maintain relationships with clients and candidates
— “building strong relationships with both clients and candidates”
Showcase your background in communication and your capacity to handle challenging interactions
— “being able to deliver tough news with kindness and empathy”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

managing high-volume accounts
fulfilling client orders
building strong relationships with clients and candidates

Typical background

1+ years of supervisory experience in a customer service or sales setting

Skills & requirements

Required

Team ManagementCommunicationProblem-solvingInterviewingOnboardingBackground Checks

Preferred

RecruitingTrainingCustomer ServiceSales

Stack & domain

MS OfficeSupervisory ExperienceCustomer ServiceSalesRetail BackgroundEmail CommunicationPhone CommunicationProblem-solvingReference And Background ChecksCommunicationEmpathyTeamworkLeadership

About the role

Original posting from Verstela via Greenhouse

At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.
Our guiding principle is simple: we are successful when we help others become successful.
Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.
Position Overview: In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving.  While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.
Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.
You will:
Interview and onboard candidates
Select candidates for the right jobs based on qualifications and desire
Perform reference and background checks
What We Offer:
Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed.
Growth Opportunities: Regular check-ins with your manager and a supportive team environment.
Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule.
Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance.
Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time.
You have:
1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background
Excellent written and verbal communication
MS Office proficiency
Reliable transportation to visit client sites on a regular basis
Pay: $24.00 - $29.00 an hour + monthly bonus opportunity
Location: Beaverton, OR (Onsite)
Benefits
Medical, Dental Vision
Life and Long-Term Disability Insurance
Employee Wellness Program
Pet Insurance
Commuter Benefits
Consumer Discount Program Membership
401(K) Retirement Plan with Employer Match
8 Paid Holidays
15 days of Paid Time Off (PTO) the first year
3 days of Paid Community Service Time (CTO)
3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks
Want to Take the Next Step?
If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.

Source: Verstela careers (Greenhouse)