Staffing Specialist

Verstela
Tacoma, WA
On-siteCareer-pivot friendly

Who this role is best for

Geared toward candidates with supervisory experience in customer service or sales, comfortable with high-volume account management and client interaction.

Best fit for

  • Candidates with supervisory experience in customer service or sales and a retail background
    — “Perfect for someone with a retail background”
  • Individuals who thrive in relationship-driven roles with a focus on communication
    — “building strong relationships with both clients and candidates”
  • Professionals who value structured schedules and comprehensive benefits
    — “Enjoy a stable Monday to Friday, 8am to 5pm schedule”

Things to consider

  • The role requires regular onsite presence in Tacoma, Washington
    — “Location: Tacoma, WA (Onsite)”

How to stand out

  • Highlight your supervisory experience and how it aligns with client and candidate relationship-building
    — “Previous experience in a team lead or similar role will help you be successful”
  • Showcase your ability to handle difficult conversations with empathy and professionalism
    — “having difficult conversations and being able to deliver tough news with kindness and empathy”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Managed high-volume accounts
  • Delivered tough news with empathy
Typical background
1+ years of supervisory experience in customer service or salesExcellent written and verbal communication

Skills & requirements

Required

Candidate OnboardingClient Relationship ManagementRecruitment ProcessCommunication SkillsProblem Solving

Preferred

Recruitment Training

Stack & domain

RecruitingInterviewingOnboardingReference And Background ChecksMS Office ProficiencyCommunicationProblem-solvingTeam LeadershipEmpathyCustomer ServiceSalesStaffingRecruitmentHuman Resources

About the role

Original posting from Verstela via Greenhouse

At Verstela, we don’t just fill jobs—we create success stories for the talent, clients and communities we serve.

Our guiding principle is simple: we are successful when we help others become successful.

Year after year, we're named to ClearlyRated's Best of Staffing list, a testament to our ongoing commitment to service excellence and customer satisfaction.

Position Overview: In this role, you'll be helping to manage high-volume accounts, as well as fulfilling client orders and problem-solving.  While effective email communication is important, you'll spend a significant portion of your day on the phone, building strong relationships with both clients and candidates.

Previous experience in a team lead or similar role will help you be successful, as this role does include a lot of communication, including having difficult conversations and being able to deliver tough news with kindness and empathy.

You will: 

Interview and onboard candidates

Select candidates for the right jobs based on qualifications and desire 

Perform reference and background checks

What We Offer:

Comprehensive Training: No recruiting experience? No problem! We provide thorough training to ensure you have all the tools you need to succeed.

Growth Opportunities: Regular check-ins with your manager and a supportive team environment.

Steady Schedule: Enjoy a stable Monday to Friday, 8am to 5pm schedule.

Full Benefits Package: Medical, dental, and vision coverage, a Health Savings Account, virtual care, and life and long-term disability insurance.

Additional Perks: Paid time off, office snacks, birthdays off, and paid community service time.

You have:

1+ years of supervisory (lead) experience in a customer service or sales setting – Perfect for someone with a retail background  

Excellent written and verbal communication  

MS Office proficiency

Reliable transportation to visit client sites on a regular basis  

Pay: $24.00 - $29.00 an hour + monthly bonus opportunity

Location: Tacoma, WA (Onsite)

Benefits

Medical, Dental Vision 

Life and Long-Term Disability Insurance

Employee Wellness Program

Pet Insurance

Commuter Benefits

Consumer Discount Program Membership

401(K) Retirement Plan with Employer Match

8 Paid Holidays

15 days of Paid Time Off (PTO) the first year

3 days of Paid Community Service Time (CTO)

3 weeks of Paid Parental Leave, plus PTO match of up to 3 weeks

Want to Take the Next Step?  

If you're passionate about making a difference and want to be part of an organization that's consistently in the top 2% of staffing companies nationwide, we invite you to join us on our mission of creating success stories daily.

Source: Verstela careers (Greenhouse)

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