Starlink Global Operations Manager (Country Launch)

SpaceX

Bastrop, TX

On-site

Who this role is best for

Candidates with international operational experience and analytical acumen will find this strategic leadership role in a fast-growing global broadband initiative.

Best fit for

Candidates with international operational experience and analytical acumen will find this strategic leadership role in a fast-growing global broadband initiative.
— “1+ year experience based abroad or working with operations outside of the United States”
Individuals with a background in business operations and project management who can lead strategic initiatives
— “4+ years of experience in business operations, project management, or strategic planning”
Candidates who can develop business models and execution strategies for market expansion
— “Guide planning and resource management for specific verticals within Starlink, including development of business models”

Things to consider

This role requires a strong commitment to travel and extended hours, including weekends.
— “Willingness to travel up to 50%”
The position mandates compliance with U.S. export regulations, requiring specific citizenship or residency status.
— “To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158”

How to stand out

Highlight experience leading complex operational initiatives and strategic planning in your resume and interview.
— “Experience leading complex operational and strategic initiatives”
Demonstrate proficiency with data visualization tools and SQL in your technical skills section.
— “Experience with SQL and creating/managing dashboards using data visualization tools”
Emphasize your ability to analyze data and provide actionable recommendations for business growth.
— “Analyze data and provide recommendations and to lead cross-functional decision-making”
Showcase strong communication skills with senior leaders through specific examples in your application materials.
— “Strong written and verbal communication skills, particularly with senior business leaders”
Demonstrate experience in tracking KPIs and reporting on operational performance for global markets.
— “Track and report on key performance indicators (KPIs) such as the timeliness of activation upon full authorization in a market”

Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

successful market entry and growth
implementation of process enhancements

Typical background

business operationsproject management

Skills & requirements

Required

Business PlanningProject ManagementStrategic PlanningData Analysis

Preferred

ProgrammingData Visualization

About the role

Original posting from SpaceX via Greenhouse

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
STARLINK GLOBAL OPERATIONS MANAGER (COUNTRY LAUNCH)
Starlink is providing high-speed broadband to the world. This role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations.
RESPONSIBILITIES:
Develop comprehensive execution plan to implement market requirements for initial market access and rapid growth of operations
Track and report on key performance indicators (KPIs) such as the timeliness of activation upon full authorization in a market, product accessibility, and Starlink’s operational health in live markets
Guide planning and resource management for specific verticals within Starlink, including development of business models
Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership
Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources
Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance
Support and educate internal stakeholders on market requirements and timeframes, working collaboratively to achieve company objectives
BASIC QUALIFICATIONS:
Bachelor’s degree in STEM, business, economics, or finance
4+ years of experience in business operations, project management, or strategic planning
1+ year experience based abroad or working with operations outside of the United States
1+ year of experience with analytical skills (e.g. Microsoft Office applications, Excel modeling, etc.)
PREFERRED SKILLS AND EXPERIENCE:
Demonstrated success working in an environment with competing priorities and aggressive schedules
Experience leading complex operational and strategic initiatives
Ability to define and manage a project independently
Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
Experience using various programming languages (e.g Python, Javascript, R, SQL, HTML, XML, CSS, Ruby)
Strong written and verbal communication skills, particularly with senior business leaders
ADDITIONAL REQUIREMENTS:
Willingness to travel up to 50%
Must be willing to work extended hours and/or weekends
This is not a remote position and would require being onsite
ITAR REQUIREMENTS:
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

Source: SpaceX careers (Greenhouse)