Stock Associate - Vienna

Polène Paris
Vienna - Boutique, Austria
On-site

Who this role is best for

Strong fit for candidates with luxury retail experience who thrive in high-end, international environments and possess a collaborative spirit.

Best fit for

  • Candidates with 2+ years of luxury retail experience and a deep understanding of leather goods
    — “You have been in contact with a high-end and international clientele for at least 2 years in a similar role”
  • Individuals who can rotate between floor and stock roles with ease and flexibility
    — “rotating between floor missions and all stock areas of the boutique”
  • People who can maintain seamless coordination with sales and supply teams
    — “Liaise with the supply manager at headquarters to communicate inventory-related information”

Things to consider

  • The role may demand long hours due to high in-store traffic and urgent tasks
    — “manage high in-store traffic”
  • Candidates must be prepared for a collaborative team culture with mutual support
    — “You integrate easily into a team and have a true collaborative spirit and sense of mutual support”

How to stand out

  • Highlight your experience with high-end clientele and your ability to deliver exceptional service
    — “passion for luxury leather goods and an unwavering dedication to exceptional service”
  • Demonstrate your knowledge of leather craftsmanship and how you can convey it to customers
    — “strong sensitivity to our products, craftsmanship, and leather goods expertise”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • stock management
  • customer satisfaction
  • team collaboration
Typical background
inventory managementluxury retail

Skills & requirements

Required

Inventory ManagementCustomer ServiceTeam CoordinationProduct Knowledge

Preferred

Luxury Goods ExperienceLeather Goods Expertise

Stack & domain

Stock ManagementInventory ControlProduct Flow ManagementDelivery ProceduresStorage OptimizationCommunication With HeadquartersSales Team CoordinationProduct TransfersInventory MonitoringProduct SearchesFloor MissionsProduct Line KnowledgeGoal AwarenessAction Plan ContributionCustomer ExperienceLuxury Leather GoodsHigh-end ClienteleStore Traffic ManagementProduct SensitivityTeam IntegrationCollaborationUrgency HandlingVersatilityLeadershipCommunicationTeamworkProblem-solvingAdaptabilityTime ManagementCustomer ServiceAttention To DetailInitiativeProactivityResponsibilityConfidentiality

About the role

Original posting from Polène Paris via Ashby

Founded in 2016, the French leather goods brand Polène stands out for its exceptional artisanal craftsmanship, creating timeless pieces with organic designs directly inspired by nature.

In a context of strong international expansion, we are structuring our operations in 2026 and surrounding ourselves with top talent to develop deep expertise at every level of our organization. Our distinctly artistic positioning supports the elevation of our handbag and jewelry collections, backed by 800 artisans in our workshops located in Ubrique, Spain.

The Polène story can be written with you: join us in store and contribute to this adventure at the heart of our new boutique, where a passionate team works to offer an exceptional customer experience.

AS PART OF THE BOUTIQUE TEAM

Polène boutiques embody our brand’s universe, reflecting our positioning that attracts a high-end, international clientele. By applying for this position, you are embarking on a journey where a passion for luxury leather goods and an unwavering dedication to exceptional service will define your daily endeavors. Our new store requires experienced individuals capable of delivering remarkable experiences to our demanding customers. You will be reporting to the Stock Controller. Your main responsabilities are :

Creator of the Polène experience

  • Manage incoming and outgoing product flows: opening cartons, applying delivery procedures, and storing products in the stockroom, ensuring proper organization and optimizing storage space.
  • Liaise with the supply manager at headquarters to communicate inventory-related information and maintain daily communication with the sales team regarding overstocked or out-of-stock items.
  • Ensure coordination between the sales team and stock: stockroom transfers and making requested items available to clients.

Contributor to Polène’s performance

  • Prepare and monitor product transfers between boutiques and foster collaboration by ensuring information sharing within the stock team.
  • Participate in the organization and monitoring of inventories (cycle counts and fiscal inventories), analyze discrepancies when necessary, and assist in product searches using the Maison’s tools.
  • Demonstrate versatility by rotating between floor missions and all stock areas of the boutique, thereby developing strong knowledge of all product lines within the stock.
  • Be aware of your objectives and proactively contribute to action plans to achieve them.

KEYS TO SUCCESS

  • You have been in contact with a high-end and international clientele for at least 2 years in a similar role, ideally within the luxury and/or leather goods sector.
  • You demonstrate strong autonomy and great adaptability, along with tireless dynamism that enables you to manage high in-store traffic.
  • You have a strong sensitivity to our products, craftsmanship, and leather goods expertise, which you can speak about passionately with our clients.
  • You integrate easily into a team and have a true collaborative spirit and sense of mutual support.
  • You are able to handle urgency and seek quick solutions: constant versatility is required.

Maison Polène is committed to ensuring inclusive recruitment processes and to selecting and promoting each candidate ethically and fairly.

Source: Polène Paris careers (Ashby)

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