Store Manager

Little Words Project
Charleston, SC
Career-pivot friendly

Who this role is best for

A natural match if you have experience launching new retail locations and managing team culture. The role is based in Charleston, SC, and requires hands-on leadership in a fast-paced environment.

Best fit for

  • Candidates with experience launching new retail stores and shaping team culture
    — “Be Part of Our Charleston Store Opening!”
  • Individuals who thrive in creating guest experiences and driving sales through CRM strategies
    — “Drive sales and guest engagement through exceptional service, clienteling, and CRM strategies.”
  • People with a background in specialty retail and a passion for community engagement
    — “Background in specialty retail, fashion, accessories, jewelry, or lifestyle brands.”

Things to consider

  • Flexible retail schedule is required, including weekends and holidays
    — “Ability to work a flexible retail schedule, including weekends and holidays.”
  • The role demands a hands-on approach to daily store operations and brand representation
    — “Maintain a clean, organized, safe, and on-brand store.”

How to stand out

  • Highlight your experience in building team culture and store operations from scratch
    — “This is an exciting opportunity to build a team, shape the store culture, drive sales, and create meaningful experiences for our guests from day one.”
  • Showcase your ability to manage sales metrics and coach teams to meet goals
    — “Monitor key sales metrics, including conversion, UPT, and AOV, and coach the team to achieve goals.”
  • Emphasize your background in visual merchandising and community activations
    — “Bring the Little Words Project brand to life through visual merchandising, product launches, events, and community activations.”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • leading a high-performing store team
  • driving sales and guest engagement
  • overseeing inventory and store operations
Typical background
3+ years of retail management experiencestrong sales and customer service skills

Skills & requirements

Required

Retail ManagementTeam LeadershipSales And Guest EngagementInventory ManagementVisual MerchandisingCRM StrategiesStore Operations

Preferred

Experience Opening A New Retail StoreExperience With Crm/clienteling ToolsExperience With Netsuite Or Other Inventory/erp Systems

Stack & domain

Crm/clienteling ToolsInventory/erp SystemsVisual MerchandisingEventsCommunity PartnershipsSocial MediaLeadershipSalesCustomer ServiceRelationship-buildingCommunicationOrganizationProblem-solvingRetailCommunity

About the role

Original posting from Little Words Project via Greenhouse

Be Part of Our Charleston Store Opening!

Little Words Project is opening a brand-new store on King Street in Charleston, SC and we’re looking for a Store Manager to help bring it to life!

This is an exciting opportunity to build a team, shape the store culture, drive sales, and create meaningful experiences for our guests from day one. If you’re a people-focused leader who loves retail, community, and a fast-paced environment, we’d love to meet you!

What You’ll Do

Lead, hire, train, coach, and develop a high-performing store team.

Create a welcoming, positive, and inclusive store culture.

Drive sales and guest engagement through exceptional service, clienteling, and CRM strategies.

Monitor key sales metrics, including conversion, UPT, and AOV, and coach the team to achieve goals.

Bring the Little Words Project brand to life through visual merchandising, product launches, events, and community activations.

Oversee inventory, replenishment, POS, cash handling, opening/closing, and other daily store operations.

Lead bead bar appointments, custom orders, parties, and special guest experiences.

Maintain a clean, organized, safe, and on-brand store.

Ensure compliance with company policies and procedures while adapting to the needs of a new and growing location.

Required Qualifications

3+ years of retail management experience.

Experience hiring, scheduling, coaching, and developing employees.

Strong sales, customer service, and relationship-building skills.

Excellent communication, organization, and problem-solving skills.

Ability to work a flexible retail schedule, including weekends and holidays.

A passion for kindness, positivity, community, and creating meaningful guest experiences.

Preferred Qualifications

Experience opening a new retail store or launching a new location.

Experience with CRM/clienteling tools; Endear experience is a plus.

Experience with NetSuite or other inventory/ERP systems.

Background in specialty retail, fashion, accessories, jewelry, or lifestyle brands.

Experience with visual merchandising, events, community partnerships, or social media.

Why Join Us?

Be part of something new. As the Store Manager of our Charleston location, you’ll have the opportunity to build your team, establish the culture, and help introduce Little Words Project to a new community. Exciting perks & incentives include:

Generous Employee Discount

Free Monthly Product

Monthly Commission

Quarterly Store and Individual Incentives

Quarterly Group Coaching Opportunities

Ready to make your mark? We’d love to meet you!

Source: Little Words Project careers (Greenhouse)

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