Store Manager - South Coast Plaza

ANINE BING
Costa Mesa, CA
On-site

Who this role is best for

Aimed at experienced retail leaders in the luxury fashion industry who thrive in collaborative, community-driven environments and are adept at strategic planning and team development.

Best fit for

  • Candidates with leadership experience in luxury retail and a proven track record of fostering client relationships
    — “5+ years of leadership experience in the luxury or advanced contemporary market”
  • Individuals who excel in creating a culture of loyalty and community engagement
    — “Foster a Clienteling Mindset, driving business through appointment selling and developing a culture of loyal repeat clients within the store.”
  • Retail professionals with a strategic approach to merchandising and operations management
    — “Maintain a clean and organized presentation of the sales floor and stockroom. Support visual merchandising standards and seasonal directives.”

Things to consider

  • The role demands a high level of adaptability and a fast-paced leadership style
    — “adaptable to a fast-paced environment, with a positive and engaging leadership style”
  • Candidates must be comfortable with both in-store and online fulfillment responsibilities
    — “support the online fulfillment process, and oversee the general functionality of the FOH/BOH spaces.”

How to stand out

  • Highlight experience in luxury retail leadership and community event planning in your resume and interview responses
    — “Collaborate with the HQ retail team to strategically plan community events for the store.”
  • Demonstrate your ability to lead and train teams to meet high-performance expectations in a flagship setting
    — “take ownership of hiring top talent and ongoing training/development of the team to deliver expectations within a Flagship Store setting.”
  • Emphasize your analytical skills and ability to interpret KPIs to drive performance strategies
    — “analyze KPI reporting to understand business results and create strategies to drive performance goals & objectives.”
  • Showcase your proficiency in using Microsoft Office and G Suite tools in your application materials
    — “Tech savviness and experience using Microsoft Office (Excel, Word) & G Suite (Google Docs, Sheets, etc.)”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • leading a team to deliver exceptional client experience
  • driving business through clienteling
Typical background
5+ years of leadership experience in luxury retail

Skills & requirements

Required

Client ExperienceBusiness AcumenTeam DevelopmentMerchandisingOperations

Preferred

Community EventsLocal Partnerships

Stack & domain

LeadershipClientelingKPI AnalysisTeam DevelopmentMerchandisingOperationsCustomer ServiceCoachingPerformance ManagementGoal OrientationAdaptabilityLuxury RetailClient Experience

About the role

Original posting from ANINE BING via Greenhouse

ANINE BING is looking for a Store Manager to lead our South Coast Plaza location  

The Store Manager is the ultimate ambassador for ANINE BING, who embodies the values of our Brand, fosters an elevated and progressive team environment, develops an exceptional sense of community and client experience, and leads by example to exceed company objectives with integrity and refinement. 

The Store Manager is a strategic, creative, and people-oriented leader who is motivated to exemplify the DNA of ANINE BING in approach and work ethic. The ideal candidate is determined to win and committed to developing a high performing team that is well equipped to consistently deliver results and set the tone for their location. 

Responsibilities Include: 

Client Experience: lead ASM, Stylists, and Operational support to consistently deliver an exceptional & luxurious in-store experience.

Client Development: Foster a Clienteling Mindset, driving business through appointment selling and developing a culture of loyal repeat clients within the store.

Business Acumen: analyze KPI reporting to understand business results and create strategies to drive performance goals & objectives.  

Team Development: take ownership of hiring top talent and ongoing training/development of the team to deliver expectations within a Flagship Store setting.

Local Partnerships: Collaborate with the HQ retail team to strategically plan community events for the store.  Be the community ambassador for your respective market,  build relationships with community partners and friends of the brand, and plan seasonal partnerships or events.  

Merchandising: Maintain a clean and organized presentation of the sales floor and stockroom. Support visual merchandising standards and seasonal directives. Partner with Buying and Planning teams to ensure on-hand assortment is conducive to the needs of your business.

Operations: Responsible for overseeing all store operations; set a plan to ensure daily operation expectations are achieved. Manage monthly store supply budget & ordering, support the online fulfillment process, and oversee the general functionality of the FOH/BOH spaces.    

Requirements:

5+ years of leadership experience in the luxury or advanced contemporary market

Exceptional interpersonal and customer service skills, leader in creating and fostering customer relationships

Proactive and positive handling of customer concerns, demonstrating a customer-centric approach

Proficient in managing and achieving sales goals, budgeting, and retail math

Strong coaching and performance management abilities with experience focusing on building and maintaining client relationships and teaching team members.

Highly motivated, goal-oriented, and adaptable to a fast-paced environment, with a positive and engaging leadership style

Tech savviness and experience using Microsoft Office (Excel, Word) & G Suite (Google Docs, Sheets, etc.)  

Benefits & Perks

Work/Life Balance: Flexible work schedules and encouraged paid time off

Wellness: ANINE BING covers 75% of costs for your medical, dental, and vision insurance and offers an array of other benefits for you and your dependents, including a generous parental leave program 

And more: Generous employee discount, commission eligibility, and wardrobe 

Compensation

The anticipated salary range for this role is between $80,000 - $90,000 per year, depending on experience, plus commissions with strong earnings potential

Working at ANINE BING

ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

More about ANINE BING

ANINE BING is a Los Angeles-based fashion house started in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has built a global brand represented across 90+ countries, including brick-and-mortar retail stores in cities worldwide. 

Headquartered in Los Angeles, ANINE BING has over 200 employees and is backed by key investors, which include Index Ventures founder Danny Rimer (Facebook, Dropbox, Roblox, Net-A-Porter), Greycroft Partners founder Dana Settle (Bumble, Cuyana, Farfetch), and Felix Capital founder Frederic Court (Goop, Farfetch, Vitrue, Dailymotion).

Source: ANINE BING careers (Greenhouse)

Similar roles