Strategic Account Manager

Cloudinary
United States
Remote

Who this role is best for

Aimed at mid-level professionals in enterprise B2B SaaS with cross-functional experience who thrive in a globally distributed team environment.

Best fit for

  • Mid-level professionals with enterprise B2B SaaS experience and a history of exceeding revenue goals
    — “5+ years experience in a customer-facing, tech-oriented B2B SaaS company with a proven track record of exceeding revenue expectations”
  • Candidates who have managed enterprise clients and demonstrated consultative selling skills
    — “Experience in managing and selling to enterprises”
  • Individuals with strong cross-functional collaboration experience and a track record of integration across disciplines
    — “Proven ability to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function”

Things to consider

  • Some travel is required, which may affect work-life balance and location flexibility
    — “Some travel Required”
  • The role demands a high level of performance, with consistent over-achievement expected
    — “Consistent Over-achiever”

How to stand out

  • Demonstrate experience in driving customer retention and expansion within enterprise accounts
    — “Own and grow a portfolio of strategic existing customers, with accountability for retention, expansion, and overall revenue growth”
  • Highlight cross-functional collaboration experience, particularly with Sales Development and Marketing teams
    — “Work closely with Sales Development, Customer Success and Marketing to be responsible for lead generation within targeted accounts”
  • Showcase your ability to maintain accurate pipelines and meet revenue targets with data-driven examples
    — “Maintain a strong and accurate pipeline and forecast”
  • Emphasize your consultative approach to selling and relationship management with enterprise clients
    — “Proven ability to integrate knowledge across disciplines to include relationship management, consultive selling, product demonstrations, closing contracts, operation/process flow, and product function”
  • Quantify past achievements in account planning and execution to align with the role's expectations
    — “Strong, in-depth account planning and execution”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • owning and growing a portfolio of strategic existing customers
  • maintaining a strong and accurate pipeline and forecast
Typical background
5+ years experience in a customer-facing, tech-oriented B2B SaaS company

Skills & requirements

Required

SalesCustomer-facingEnterprise-salesSaas

Preferred

Start-upSecurity-compliance

Stack & domain

CommunicationPresentationRelationship ManagementConsultative SellingProduct DemonstrationsClosing ContractsOperation/process FlowProduct FunctionEnterpriseSaas

About the role

Original posting from Cloudinary via Lever

Cloudinary is the Image and Video API platform trusted by millions of developers and over 10,000 companies worldwide. Our powerful tools fuel websites to be faster, richer in user engagement, and breakthrough creativity. With a growing suite of products that support everything from developer efficiency to brand storytelling, Cloudinary is becoming the visual layer of the web.

Cloudinary has a globally distributed team across North America, EMEA, and Asia-Pacific, united by a shared commitment to building smart, scalable technology and a culture rooted in humility, curiosity, and collaboration. At Cloudinary, we celebrate Life & Work. We believe in healthy growth, working with purpose, and creating meaningful value. If you’re looking for a place where your voice matters and your work truly makes an impact, this may be the opportunity for you.

Responsibilities::

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Own and grow a portfolio of strategic existing customers, with accountability for retention, expansion, and overall revenue growth

-

Work closely with Sales Development, Customer Success and Marketing to be responsible for lead generation within targeted accounts

-

Comfortable and proactive in working cross functionally 

-

Strong, in-depth account planning and execution

-

Maintain a strong and accurate pipeline and forecast

-

Consistently meet and exceed revenue and expansion targets

About You::

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5+ years experience in a customer-facing, tech-oriented B2B SaaS company with a proven track record of exceeding revenue expectations

-

Experience in managing and selling to enterprises 

-

Proven ability to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function 

-

Excellent communication and presentation skills  

-

Consistent Over-achiever

-

Some travel Required

We have you in mind. As an employee, you will experience many benefits, including:

Awesome technology

Top-talent peers

100% sponsored medical, dental, and vision plans for employees & family

HSA company contribution

Matching 401k program

Robust vacation & wellness policy

Annual development stipend

Catered lunches or a food stipend

Cloudinary is proud to be an equal-opportunity employer dedicated to pursuing a diverse workforce.

Source: Cloudinary careers (Lever)

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