Strategic Account Manager, Business Clients (FX & Payments)

Convera
United States
RemoteCareer-pivot friendly

Who this role is best for

Geared toward mid-career B2B account managers comfortable with end-to-end client ownership, working remotely in the USA and managing complex financial services clients.

Best fit for

  • Mid-career professionals with a proven track record in B2B account management and a focus on client growth.
    — “This is a role for someone 4+ years into a B2B sales or account management career”
  • Candidates with experience in cross-border payments and FX who can balance relationship management with commercial targets.
    — “You’re commercially driven and comfortable working to targets, while balancing relationship management with disciplined activity”
  • Individuals who are technically proficient and can leverage CRM and AI tools to drive client outcomes.
    — “Experience with CRM systems (e.g. Salesforce, Gong, HubSpot, etc.) and other sales enablement and AI tools”

Things to consider

  • The role requires early ownership of client outcomes and accountability for results.
    — “you’re given the tools, coaching and autonomy to grow your career at pace”
  • Candidates must be prepared to manage a portfolio with revenue and quota responsibilities.
    — “Demonstrated experience owning a book of business with revenue/quota responsibility”

How to stand out

  • Highlight your experience in managing client portfolios and driving revenue growth in your resume.
    — “own and grow a portfolio of high-value B2B clients”
  • Emphasize your ability to combine self-service platforms with expert client support in your interview responses.
    — “combining self-service with expert support where it matters”
  • Showcase your sales enablement and CRM tool experience, especially with Salesforce or HubSpot.
    — “Experience with CRM systems (e.g. Salesforce, Gong, HubSpot, etc.)”
  • Demonstrate your knowledge of FX and risk products, particularly forwards and options.
    — “Experience selling credit and complex risk products e.g. Options”
  • Position yourself as a proactive, structured professional with a track record of client relationship growth.
    — “You bring a proactive, structured and accountable approach”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • own and grow a portfolio of high-value B2B clients
  • drive revenue and retention
  • deliver tailored solutions across FX, international payments, and risk management
Typical background
4+ years B2B account management / B2B sales experience2+ years’ experience in cross-border payments

Skills & requirements

Required

B2B SalesAccount ManagementCRM SystemsRisk ManagementCommunicationStakeholder Influence

Preferred

Financial ServicesFXPayments

Stack & domain

B2B SalesAccount ManagementCRM SystemsSales Enablement And AI ToolsFX And ForwardsCredit And Complex Risk ProductsDigital ToolsCommunicationStakeholder InfluenceFinancial ServicesFXPayments

About the role

Original posting from Convera via Greenhouse

At Convera, we believe the best client outcomes come from the combination of great people and intuitive platforms. We’re hiring an Account Manager to manage and grow a portfolio of top-tier upper small business clients by delivering a service experience that blends human insight with self-service capability. This is a role for someone 4+ years into a B2B sales or account management career, ready to step up into full portfolio ownership and make a tangible impact on client success. 

Why this role matters 

The foreign exchange and international payments landscape is fast-moving and high stakes. Our clients rely on their Account Manager to help navigate complexity, combining the right technology with expert guidance to deliver the best outcomes for their business. This is not a customer service role; it’s end-to-end ownership and real commercial impact. 

What you’ll be doing 

Own and grow a portfolio of high-value B2B clients, building strong relationships with key decision-makers

Drive revenue and retention by proactively identifying opportunities and expanding client value

Deliver tailored solutions across FX, international payments, and risk management

Enable clients to maximize Convera’s platform, combining self-service with expert support where it matters

Execute a disciplined commercial playbook, balancing proactive outreach, pipeline development, and relationship management

Support our Business Development team through early engagement with new clients.

What we’re looking for 

We’re looking for someone with 4+ years’ experience in B2B sales or account management, with a strong track record of growing client relationships. You’re commercially driven and comfortable working to targets, while balancing relationship management with disciplined activity. 

You’re people-first but pragmatic, understanding that strong relationships deliver results, and you’re comfortable working across both digital and human-led interactions. You bring a proactive, structured and accountable approach, with the ability to manage a portfolio with discipline and take ownership early. 

Strong communication and stakeholder influence skills are essential. Experience in financial services, FX or payments is a major plus, but if not, we’ll support the right candidate to build this capability. 

Qualifications 

4+ years B2B account management / B2B sales experience

2+ years’ experience in cross-border payments including customer buying needs and typical ICPs and stakeholders in accounts

 Demonstrated experience owning a book of business with revenue/quota responsibility

Experience with CRM systems (e.g. Salesforce, Gong, HubSpot, etc.) and other sales enablement and AI tools.

Experience selling basic risk management products - FX and Forwards experience a MUST 

Experience selling credit and complex risk products e.g. Options

Tech-savvy with a passion for leveraging digital tools to enhance performance.

What we offer 

You’ll gain a clear pathway into enterprise account management, sales leadership or specialist roles, supported by structured training and ongoing development. You’ll work with increasingly complex clients, building the capability to navigate more sophisticated payments, FX and risk conversations over time. 

You’ll have the opportunity to take ownership of meaningful client relationships early, with real accountability for outcomes. All of this sits within a high-performance, well-supported team where success is recognized, and where you’re given the tools, coaching and autonomy to grow your career at pace. 

About Convera 

Convera is a global leader in commercial payments, helping businesses manage cross-border transactions and navigate foreign exchange with confidence. 

We combine smart technology with real human expertise to deliver solutions that are practical, scalable, and client focused. 

Because ultimately, it’s not just about moving money - it’s about helping our clients run better businesses. 

Ready to take ownership? If you’re ready to step into a role where you can combine relationship management, commercial ownership, and platform-assisted service delivery - we’d love to hear from you. 

Pay Transparency Statement 

Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is $85,000 - $98,000 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range. 

We also offer a comprehensive benefits package, which includes: 

Health insurance (medical, dental, vision)

Retirement savings plan

Paid time off, holidays, and parental leave

Wellness programs and mental health resources 

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs. 

Source: Convera careers (Greenhouse)

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