Strategic Connectivity Manager (Starlink)

SpaceX
Palo Alto, CA
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in managing cross-functional projects with a focus on social impact.

Best fit for

  • Candidates with a background in engineering or operations and a track record in managing impactful projects
    — “7+ years of experience in engineering or operations”
  • Individuals who can align business goals with social development needs and have a bias for action
    — “applying excellent business judgement, and having a bias for action”

Things to consider

  • Travel is a significant commitment, with 25% of the year estimated for customer and office visits
    — “Must be willing to travel to other SpaceX offices and customer locations as needed”
  • The role demands a strong understanding of Starlink's product offerings and business processes
    — “Maintain a strong grasp of standard Starlink product offerings and business processes”

How to stand out

  • Highlight experience in managing cross-functional projects with measurable social impact
    — “managing complex cross-functional projects”
  • Emphasize skills in identifying and justifying business deviations for project success
    — “Apply excellent business judgement on if, when, and how to deviate”
  • Showcase ability to develop and execute strategies that align with both business and social goals
    — “Develop and execute strategies that align with Starlink business goals as well as team-specific goals”
  • Demonstrate experience in communicating effectively with both internal and external stakeholders
    — “Successful internal communicator within SpaceX that possesses the ability to tailor communications appropriately to level”
  • Include examples of working with NGOs, development banks, or philanthropic entities
    — “Select, establish, and maintain key relationships that align with the strategy and mission”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • scaled Starlink projects
  • positive social and economic impact
Typical background
engineeringoperations

Skills & requirements

Required

Project ManagementCross-functional CollaborationSocial And Economic Impact AssessmentKey Relationship ManagementBusiness Judgement

Preferred

Philanthropic Entity EngagementDevelopment Bank Funding

Stack & domain

StarlinkProject ManagementBusiness JudgementCross-functional ProjectsPhilanthropic EntitiesDevelopment BanksCommunicationsLeadershipCommunicationProblem-solvingTeamworkConnectivitySocial ImpactEconomic Development

About the role

Original posting from SpaceX via Greenhouse

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

STRATEGIC CONNECTIVITY MANAGER (STARLINK) 

Starlink, our revolutionary satellite constellation, is delivering low-latency broadband internet around the world. In addition to the current use cases Starlink is serving in masse – such as residential, maritime, aviation, fixed site enterprise – there are many other uses cases and applications for Starlink that help social and economic development that require development or modification of existing capabilities and thinking. Examples include serving anchor institutions (schools, clinics, libraries, community centers, etc.), refugee camps, securing development bank funding, and supporting unique philanthropic efforts. 

The Strategic Connectivity Projects team is charged with identifying and enabling these projects by assessing the potential positive impact of projects, thinking creatively, applying excellent business judgement, and having a bias for action. 

We are searching for someone to apply additional focus to these projects in the APAC, Middle East, and Central Asia region =, to increase the pace of progress and scale the impact by orders of magnitude. Our ideal candidate is a self-starter that has a passion for expanding connectivity access, building excellent teams, sharing the stories of how Starlink can positively impact social and economic development, and managing complex cross-functional projects. 

RESPONSIBILITIES: 

Scale the use of Starlink in projects that have significant positive social and economic impact around the world 

Develop and execute strategies that align with Starlink business goals as well as team-specific goals 

Manage and grow capabilities to enable embracing projects of all sizes 

Select, establish, and maintain key relationships that align with the strategy and mission, such as influential individuals, philanthropic entities, non-governmental organizations, and development banks 

Measure and report progress towards goals, establishing new tracking methods if required 

Maintain a strong grasp of standard Starlink product offerings and business processes 

Apply excellent business judgement on if, when, and how to deviate 

Ensure Starlink products, processes and capabilities develop with social and economic development project use cases in mind by identifying and justifying necessary changes or deviations 

Identify and work collaboratively with key internal partners such as market access, global operations, growth, sales, legal, finance, account management, and communications 

Work with communications team to collect and share compelling messaging and stories about Starlink’s positive impact around the world 

BASIC QUALIFICATIONS: 

Bachelor’s degree in engineering or business fields 

7+ years of experience in engineering or operations 

2+ years of project management experience

PREFERRED SKILLS AND EXPERIENCE: 

Ability to champion and lead significant cross-functional projects and business initiatives, including ability to manage in an environment with competing priorities and limited resources 

Exceptional external interface and public speaking skills, including excellent written and verbal communication skills 

Successful internal communicator within SpaceX that possesses the ability to tailor communications appropriately to level (working-level to executive-level)  

Excellent negotiation and conflict resolution skills 

Strong ability to determine what projects to pursue that have positive social and economic development potential as well as are smart business decisions 

Ability to navigate risk and ambiguity successfully 

ADDITIONAL REQUIREMENTS: 

Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts 

Must be willing to travel to other SpaceX offices and customer locations as needed (estimated need is 25% on average through the year, but there may be surges/concentrated periods)       

COMPENSATION AND BENEFITS:

Pay Range:

Level 3: $125,000.00 - $195,000.00

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.

Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com. 

Source: SpaceX careers (Greenhouse)

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