Strategic Execution Business Operations Team – Senior Associate

JPMorgan Chase
New York, NY
On-site

Who this role is best for

A natural match if you have experience in cross-functional collaboration and process improvement within financial services.

Best fit for

  • Candidates with 3+ years in business operations or analytics and a track record of driving process improvements
    — “3+ years of experience in a business, analytics, or operations-related function”
  • Individuals who have managed cross-functional programs and used Lean-Agile frameworks in prior roles
    — “applying Lean-Agile frameworks to manage a book of work”
  • Professionals with strong communication skills who can present analyses to senior executives
    — “Prepare executive communication materials and present project analyses to senior executives”

Things to consider

  • The role demands comfort with ambiguity and the ability to resolve complex challenges independently
    — “being comfortable with ambiguity, and resolve challenges”
  • Candidates must be willing to upskill in AI tools as they become available
    — “Initiative to upskill and learn various AI tools as they come online”

How to stand out

  • Highlight experience in independently owning and executing strategic initiatives from start to finish
    — “Develop and independently own and execute initiatives from inception to completion”
  • Showcase your ability to facilitate working groups and influence leadership decisions
    — “Facilitate working groups and brainstorming sessions to support leadership decision-making”
  • Demonstrate your commercial orientation and analytical skills with concrete examples
    — “Solid analytical skills with a strong commercial orientation”
  • Emphasize your experience in managing cross-functional programs and influencing business partners
    — “Ability to work effectively in cross-functional teams and influence business partners”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful execution of strategic priorities
  • process improvements
Typical background
business operationsdata & analyticsproject management

Skills & requirements

Required

Strategic ExecutionProject ManagementProcess ImprovementLean-agile FrameworksOKR Setting

Preferred

Monday.comConsulting Orientation

Stack & domain

Data & AnalyticsWorkflow ToolsOkrsLean-agile FrameworksAI ToolsControls MindsetCommunicationPresentationMS PowerpointExcelProblem-solvingInitiativeClient EngagementTeamworkCommercial OrientationBusiness Operations

About the role

Original posting from JPMorgan Chase

Join our Data & Analytics Strategic Execution Business Operations Team as a senior associate where you will play a pivotal role in centralizing and executing the organization's strategic priorities. This position offers a unique opportunity to enhance communication, drive efficiency, and foster commercialization within our team.

As a Senior Associate on the Strategic Business Operations Execution Team, you will be instrumental in driving daily initiatives and managing the execution of the organization’s strategic priorities. You will act as a liaison with staff, assist in decision-making, and manage cross-functional programs. This role requires a creative thinker with superior judgment and executive presence, who thrives in a fast-paced, entrepreneurial environment.

In this role, you will work closely with a wide range of internal stakeholders, questioning the status quo and taking initiative to drive strategic solutions. Your ability to navigate organizational complexities, being comfortable with ambiguity, and resolve challenges will be key to your success.

Job Responsibilities:

Develop and independently own and execute initiatives within the Data & Analytics Organization from inception to completion.

Apply structured problem-solving skills to address top strategic priorities.

Facilitate working groups and brainstorming sessions to support leadership decision-making.

Identify opportunities for process improvement and automation, driving implementation of changes.

Collaborate with team members across LOBs, central teams, and corporate functions.

Prepare executive communication materials and present project analyses to senior executives.

Havin a controls mindset to ensure compliance with approved risk and controls processes.

Assist in driving day-to-day problem solving to facilitate recommendations and push the team’s agenda.

Utilize organization and planning expertise to prioritize tasks and resolve challenges.

Understand the leader’s intent and take initiative in the absence of specific instructions.

Required Qualifications, Capabilities, and Skills:

Bachelors Degree in Science and 3+ years of experience in a business, analytics, or operations-related function.

Experience implementing workflow tools, setting and measuring organizational OKRs, assessing productivity, and applying Lean-Agile frameworks to manage a book of work. 

Consulting orientation with strong client engagement skills.

Ability to work effectively in cross-functional teams and influence business partners.

Solid analytical skills with a strong commercial orientation.

Creative problem-solver with the initiative to develop strategic solutions.

Desire to challenge the status quo and drive change.

Initiative to upskill and learn various AI tools as they come online

Excellent communication and presentation skills.

Exceptional time management skills and ability to multi-task.

Proficient in MS PowerPoint, Excel.

Preferred Qualifications, Capabilities, and Skills:

Experience communicating with both business and technical stakeholders.

Experience with Monday.com

Experience in a large consulting firm or internal corporate strategy.

Experience at a large financial services institution.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Source: JPMorgan Chase careers

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