Strategy & Operations Intern - Ops Focus

Finmid

Berlin, Germany

RemoteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with a background in operations or customer service who enjoy structuring abstract problems into actionable recommendations and thrive in a collaborative, fast-paced environment in Berlin.

Best fit for

Candidates with a background in operations or customer service and an interest in financial services integration
— “Collaborating with cross-functional teams, you will tackle operational challenges”
Candidates who possess strong analytical and communication skills for internal and cross-functional collaboration
— “You possess exceptional analytical skills and have experience with data analysis tools”

Things to consider

The role requires a full-time commitment for 6 months, which may not align with part-time or shorter-term availability
— “You are available to work for 6 months, as a full-time intern (40h/week)”
The internship is based in Berlin, which may require relocation or local presence for in-person work
— “with a beautiful office in Berlin if you prefer in-person”

How to stand out

Highlight experience with process optimization and cross-functional collaboration in your resume and interview responses
— “Collaborating with internal teams (Sales, Product, Risk) to resolve customer issues”
Emphasize your ability to analyze data and translate findings into strategic recommendations
— “Conduct market research and analyze data to inform strategic decisions”
Demonstrate your capacity to take ownership of tasks and seek out feedback for continuous improvement
— “You actively help yourself (and others) to be successful”
Position yourself as someone who can identify operational challenges and propose solutions for scalable growth
— “Identify challenges and propose actionable solutions to improve customer satisfaction”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

optimizing operational processes
improving internal workflows
supporting revenue-driving efforts

Typical background

Bachelor or Master's in Business Administration, Economics, Finance

Skills & requirements

Required

Excellent Analytical SkillsData Analysis ToolsCollaboration With Cross-functional TeamsCustomer OnboardingMarket Research

Preferred

Experience In OperationsCustomer Service

Stack & domain

Data Analysis ToolsLeadershipCommunicationFinance

About the role

Original posting from Finmid via Ashby

ABOUT FINMID
finmid http://finmid.com is a platform enabling software businesses to grow their revenue by embedding financial services in their product through a single integration. By productizing the complexity of financial services, finmid empowers companies to offer financial services where FinTech isn't the mission, but enables the mission. More about who we are and what we do here http://www.finmid.com.
ABOUT THE OPPORTUNITY
As a Strategy & Operations Intern at finmid, you’ll play a pivotal role in optimizing operational processes and supporting our revenue-driving efforts. Collaborating with cross-functional teams, you will tackle operational challenges, improve internal workflows, and contribute to projects that shape our customer experience and accelerate finmid's growth. This internship intends to equip you with the skills necessary for a successful full-time role at finmid, and we will extend job offers to return full-time for the best performers.
IN THIS ROLE, YOU WILL:
Collaborate with internal teams (Sales, Product, Risk) to resolve customer issues and ensure a seamless customer experience.
Assist in customer onboarding, conducting business reviews, and improving operational processes under the guidance of the Business Ops Manager.
Conduct market research and analyze data to inform strategic decisions and process improvements.
Support the optimization of operational workflows to enable scalable growth.
Identify challenges and propose actionable solutions to improve customer satisfaction, retention, and adoption.
Build foundational skills in analysis, communication, and project coordination.
WHAT YOU NEED TO BE SUCCESSFUL:
Background:
You have a Bachelor or Master's in Business Administration, Economics, Finance, or a related field.
Ideally, you have already gained experience in operations, customer service, or a related area.
Skills:
You have excellent English language skills
You possess exceptional analytical skills and have experience with data analysis tools
Traits:
You are available to work for 6 months, as a full-time intern (40h/week)
You are analytical and enjoy structuring abstract problems into actionable recommendations
You are a fast learner and work well within a fast-paced work environment
You actively help yourself (and others) to be successful
You give and receive open, direct, and timely feedback
BENEFITS
Flexible, distributed-first work culture (with a beautiful office in Berlin if you prefer in-person)
Access to WeWork offices worldwide
Regular team off-sites across the EU
30 vacation days per year
We're looking for people with passion, grit and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. We welcome diverse perspectives and people who think out of the box and aren't afraid to challenge assumptions. Join us.

Source: Finmid careers (Ashby)