Strategy & Operations Manager, Specialty Travel & Events

Navan
London, United Kingdom
On-siteCareer-pivot friendly

Who this role is best for

Candidates with cross-functional project management experience in high-growth tech companies with a focus on travel and events will find this strategic leadership role in London appealing.

Best fit for

  • Candidates with 4–6 years of experience in strategy, operations, or consulting within the travel or events domain
    — “4–6 years of professional experience in strategy and operations, business operations, programme management, consulting, or a related field.”
  • Candidates with strong analytical capabilities and experience building dashboards or reporting tools
    — “Demonstrated quantitative and analytical skills a plus, including experience building analyses and business intelligence reporting.”

Things to consider

  • The role may require high emotional intelligence and adaptability due to its cross-functional nature
    — “High emotional intelligence, discretion, resilience, and a collaborative working style.”
  • Candidates must be prepared to handle ambiguous projects with evolving priorities
    — “Take ownership of high-priority, ambiguous projects that arise from changing business needs.”

How to stand out

  • Highlight leadership of cross-functional initiatives and stakeholder alignment in your resume and interview responses
    — “Build strong relationships across the organisation and create alignment among stakeholders with different priorities.”
  • Demonstrate experience in translating strategic priorities into actionable plans and outcomes
    — “Partner closely with the Strategy & Operations Director and senior leaders to turn emerging priorities into focused initiatives and measurable outcomes.”
  • Showcase your ability to build quantitative analyses and dashboards for leadership reporting
    — “Partner with Finance and Revenue Operations to build analyses, dashboards, and reporting to understand business performance.”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • cross-functional programme leadership
  • strategic initiative management
  • quantitative analysis
Typical background
4-6 years of professional experience in strategy and operations, business operations, programme management, consulting

Skills & requirements

Required

Cross-functional Programme LeadershipStrategic Initiative ManagementQuantitative AnalysisBusiness Intelligence Reporting

Preferred

High Emotional IntelligenceDiscretionResilienceCollaborative Working Style

Stack & domain

Project ManagementQuantitative AnalysisBusiness Intelligence ReportingCommunicationCollaborationProblem-solvingTravelEvents

About the role

Original posting from Navan

About the Role 

Navan is looking for a Strategy & Operations Manager to help drive execution across Specialty Travel & Events. The Specialty Travel & Events team owns verticals including Professional Services, Healthcare Professionals, Production and Media, and others. This role will lead cross-functional initiatives to further mature these service offerings, advancing Navan’s mission to make travel easy for every frequent traveler.

In this role, you will work closely with the Strategy & Operations Director to translate strategic priorities into clear plans, coordinate stakeholders across the organisation, build quantitative analyses and dashboards, and help ensure leadership has a reliable view of performance, progress, risks, and decisions.

What You'll Do 

Cross-functional programme leadership 

You will lead complex, cross-functional initiatives to improve and scale Specialty Travel & Events service offerings, consistent with the organisation’s biggest priorities.

Build strong relationships across the organisation and create alignment among stakeholders with different priorities. You will work closely with Product, Engineering, Sales, Finance, and other teams across the organisation.

Identify risks, resolve blockers, and escalate decisions with sound judgement and appropriate urgency.

Drive strategic initiatives for senior leadership

Partner closely with the Strategy & Operations Director and senior leaders to turn emerging priorities into focused initiatives and measurable outcomes.

Support the development and ongoing management of leadership operating cadences, including priority-setting, business reviews, and follow-up mechanisms.

Take ownership of high-priority, ambiguous projects that arise from changing business needs.

Leverage business insights to solve problems 

Partner with Finance and Revenue Operations to build analyses, dashboards, and reporting to understand business performance.

Develop reporting that gives leaders and cross-functional teams a clear view of performance and progress.

Leverage these insights to inform executive decisions.

Who You Are 

4–6 years of professional experience in strategy and operations, business operations, programme management, consulting, or a related field. Experience in a high-growth tech company is strongly preferred.

Strong project management skills and a track record of delivering through others without relying on formal authority.

Excellent written and verbal communication skills, including the ability to communicate effectively with senior stakeholders.

Comfort operating in a fast-changing environment with competing priorities.

High emotional intelligence, discretion, resilience, and a collaborative working style.

Demonstrated quantitative and analytical skills a plus, including experience building analyses and business intelligence reporting.

People who thrive at Navan tend to move quickly, are self-sufficient, demonstrate good judgement, and have strong emotional intelligence.

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. 

Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. 

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Source: Navan careers

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