Supervisor, Commissions

Cetera Financial Group
Dallas, TX
On-site

Who this role is best for

Geared toward candidates with supervisory experience in financial operations, comfortable with process improvement and cross-functional collaboration.

Best fit for

  • Candidates with prior team leadership experience in financial operations or accounting
    — “Prior supervisory or team leadership experience is strongly preferred”
  • Individuals who have implemented process automation in commission or financial processing roles
    — “Identify opportunities for automation and process efficiencies within the department”
  • Professionals adept at managing cross-functional teams and offshore collaboration
    — “Maintain and strengthen working relationships with offshore processing”

Things to consider

  • Overtime may be required, indicating potential for extended hours or high workload periods
    — “Overtime might be required”
  • The role is based in Dallas, TX, with no travel requirements, which is a fixed geographic commitment
    — “Travel Requirements: Up to (0%)”

How to stand out

  • Highlight your track record in leading commission processing teams and improving workflow efficiency
    — “Oversee the Commission Department, ensuring accurate and timely processing of compensation payouts”
  • Emphasize your ability to handle multiple priorities and meet deadlines with accuracy
    — “the ability to prioritize and handle multiple tasks and deadlines simultaneously”
  • Showcase your experience in training and developing team members for supervisory roles
    — “Oversee the hiring, training and development of team members”
  • Demonstrate your skills in creating and maintaining procedures for compliance and internal controls
    — “Develop and maintain new procedures, ensuring consistency and adherence to internal controls”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate and timely processing of compensation payouts
  • strong relationships with financial professionals, vendors, and internal team
  • process improvement initiatives
  • team development plans
Typical background
operationscommissionsaccounting

Skills & requirements

Required

Supervisory SkillsProcess ImprovementTeam DevelopmentCommunicationPerformance MetricsTeam ManagementProcess EfficiencyCompliance StandardsAudit Requests

Preferred

Critical ThinkingAdaptabilityAnalytical SkillsProject Management

Stack & domain

LeadershipCommunicationProblem-solvingFinance

About the role

Original posting from Cetera Financial Group

The Commissions Supervisor oversees the Commission Department, ensuring the accurate and timely processing of compensation payouts while maintaining strong relationships with financial professionals, vendors, and internal team. This role focuses on process improvement, team development, and operational efficiency, playing a critical role in enhancing department performance and supporting high level initiatives. 

Core Responsibilities:

Supervise the processing of biweekly compensation payouts, ensuring accuracy and compliance with internal standardsCommunicate effectively with financial professionals, vendors and internal management to address concerns and provide updates Conduct performance reviews, set team goals, and create development plans for direct reports Lead and participate in regular team meetings to discuss performance metrics, updates and improvementsOversee the hiring, training and development of team members while assigning and maintaining their daily workloads Maintain and strengthen working relationships with offshore processing, providing training and ongoing support as needed Identify opportunities for automation and process efficiencies within the department, implementing improvements to streamline workflows Develop and maintain new procedures, ensuring consistency and adherence to internal controls and compliance standards Manage and monitor audit requests and controls, ensuring timely and accurate responsesAssist the Commissions Manager with high level projects and initiatives, contributing to the departments strategic goals Overtime might be requiredDesired Knowledge, Skills, and Abilities:

Ability to think critically and adapt quickly in a fast-paced environmentStrong organizational skills and the ability to manage workloads effectively and accurately Analytical skills to gather, summarize and interpret data for reporting and process improvementHigh attention to detail and the ability to meet deadlines and while processing work accurately Excellent verbal and written communication skills for internal and external interactions Proven ability to prioritize and handle multiple task and deadlines simultaneouslyEmpathy and flexibility to address advisor concerns effectively Minimum Required Education & Experience: 

Bachelor's degree in Finance or a related field preferred Experience in operations, commissions, or accounting with a focus on process improvement Prior supervisory or team leadership experience is strongly preferred Travel Requirements: Up to (0%)

About Us

What we give you in return:

Not many teams can say that they support people’s dreams coming to life. We happen to do that every day. And as important as we know your career is, we recognize that there’s a whole lot more to life. To ensure that our employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:

Inclusive health, dental, vision, and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.

Easy access to mental health benefits to meet our team members and their families where they are.

20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.

401(k) savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.

Paid parental leave to support all team members with birth, adoption, and fostering.

Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.

Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.

Paid caregiver leave to provide time away from work when caring for an ill or recovering family member.

Additional benefits such as an Employee Assistance Program (EAP), identity theft protection (LifeLock), pet insurance, and other voluntary benefits to provide extra peace of mind

About Cetera

Cetera Financial Group® (Cetera) is a leading network of independent retail broker-dealers and registered investment advisers empowering the delivery of objective financial advice to individuals, families, and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is one of the largest independent financial advisor networks in the nation and a leading provider of retail services to the investment programs of banks and credit unions.

Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support, and innovative technology.

Cetera Financial Group (Cetera) is a network of independent retail firms, including those that are members of FINRA/SIPC: Cetera Advisors LLC; Cetera Wealth Services, LLC (formerly known as Cetera Advisor Networks); Cetera Investment Services LLC (marketed as Cetera Financial Institutions or Cetera Investors); and Cetera Financial Specialists LLC. Entities registered as investment advisers with the Securities and Exchange Commission include Cetera Investment Management LLC and Cetera Investment Advisers LLC. Cetera's principal office is located at 655 W. Broadway, 11th Floor, San Diego, CA 92101. Avantax Planning Partners, Inc. is an SEC registered investment adviser within the Aretec Group, Inc. (dba Cetera Holdings, an affiliate of Cetera). All the referenced entities are under common ownership.

Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.

Agencies please note: this recruitment assignment is being managed directly by Cetera’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

Source: Cetera Financial Group careers

Similar roles