Supply Chain Analyst (Home Appliance - Direct Ship)

LG Electronics
Englewood Cliffs, NJ
Career-pivot friendly

Who this role is best for

Best suited to candidates with supply chain experience in the home appliance industry working in a full-time, collaborative setting.

Best fit for

  • Candidates with supply chain experience in home appliance direct ship operations and strong cross-functional collaboration skills
    — “Drive continuous improvement by partnering cross-functionally to identify and implement process and system enhancements”
  • Individuals with a background in order management and data analysis within a customer-centric environment
    — “Monitor and track orders throughout the end-to-end process to ensure on-time and accurate delivery”
  • Professionals with a bilingual background in English and Korean, preferably with customer-facing experience
    — “Bilingual in English and Korean preferred”

Things to consider

  • Candidates must be able to manage and execute container diversions and return authorizations
    — “Execute container diversions and manage return authorizations to support timely delivery and cost optimization”

How to stand out

  • Demonstrate your ability to build strong relationships with customers and internal teams
    — “Collaborate with customers and internal stakeholders to confirm and secure orders based on Reverse PO simulation results”
  • Showcase your data analysis skills with examples of how you've improved operational performance using metrics
    — “Enhance order visibility and operational performance by preparing and sharing reports on direct shipment rates and on-time delivery metrics”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • on-time and accurate delivery
  • enhanced order visibility
  • continuous improvement
Typical background
3+ years relevant experience in supply chain management

Skills & requirements

Required

Supply Chain ManagementDirect Shipment OperationsReverse PO ProcessContainer DiversionsReturn AuthorizationsData AnalysisCommunication

Preferred

Bilingual In English And Korean

Stack & domain

Supply Chain ManagementDirect Shipment OperationsReverse PO ProcessContainer DiversionsReturn AuthorizationsData AnalysisCommunicationProblem-solvingTeamworkAttention To DetailCustomer ServiceHome AppliancesDirect ShipSupply Chain

About the role

Original posting from LG Electronics via Greenhouse

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

Responsibilities:

Manage all aspects of Direct Shipment operations, including securing direct orders through the Reverse PO process, executing container diversions, issuing return authorizations, and responding to inbound inquiries

Conduct Reverse PO simulations to develop containerized orders aligned with customer forecasts and business requirements

Collaborate with customers and internal stakeholders to confirm and secure orders based on Reverse PO simulation results

Monitor and track orders throughout the end-to-end process to ensure on-time and accurate delivery

Enhance order visibility and operational performance by preparing and sharing reports on direct shipment rates and on-time delivery metrics

Execute container diversions and manage return authorizations to support timely delivery and cost optimization

Drive continuous improvement by partnering cross-functionally to identify and implement process and system enhancements

Qualifications:

Bachelor’s degree in supply chain management or relevant field

3+ years relevant experience

Bilingual in English and Korean preferred

Strong relationship builder

Excellent data analysis skills

Outstanding communications skills

Solid business acumen

#LI-DR1

Recruiting Range$75,000—$85,000 USDBenefits Offered Full-Time Employees:

No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.

Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.

Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  

Performance based Short-Term Incentives (varies by role).

Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.

Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.

Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.

All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.

Source: LG Electronics careers (Greenhouse)

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