Survey Programmer (Qualtrics)

Guidepoint
Mumbai +2 more
HybridCareer-pivot friendly

Who this role is best for

Best suited to candidates with experience in Qualtrics and a background in market research, working in a hybrid or remote setup with a focus on collaboration with US teams.

Best fit for

  • Candidates with 3+ years of survey programming experience in Qualtrics or similar platforms, and a background in market research
    — “3+ years experience in programming market research surveys in Qualtrics”
  • Individuals who can manage complex survey designs and provide consultative input on survey clarity
    — “Ability to consult on best practices for survey design and experience”
  • Candidates comfortable with cross-timezone collaboration and communication via digital platforms
    — “Work hours aligned with US-based colleagues on the East Coast”

Things to consider

  • Responsibilities include managing translations and ensuring they display correctly for global respondents
    — “Manage and upload translations provided by third parties”

How to stand out

  • Highlight experience with complex survey design elements like conjoint or maxdiff in your resume and interview responses
    — “Comfort with implementing more complex survey design elements”
  • Emphasize your ability to provide design recommendations and flag potential issues for clarity
    — “Make recommendations to project managers for adjustments or clarification”
  • Showcase your QA process and how you ensure client requirements are met in your programming work
    — “Conduct quality assurance on programmed surveys to ensure they meet client/project requirements”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Successfully programmed complex market research surveys
  • Ensured high-quality and timely delivery of surveys
  • Conducted thorough quality assurance
Typical background
Experience in Qualtrics or similar platformsBackground in market research or survey design

Skills & requirements

Required

QualtricsSurvey ProgrammingOnline Survey PlatformsQuality AssuranceProject Management

Preferred

Conjoint AnalysisMaxdiffLeast-fill Randomization

Stack & domain

QualtricsMicrosoft WordSurvey DesignQuality Assurance

About the role

Original posting from Guidepoint via Greenhouse

Overview: 

Guidepoint's Market Research Team is seeking a Survey Programmer to help set up and program market research questionnaires into web-based platforms, and conducting QA on programmed survey work. This position would be expected to work hours aligned with US-based colleagues on the East Coast.

This can be a hybrid position out of one of our offices in India (Mumbai, Pune) or remote.

What You’ll Do: 

Program market research questionnaires provided in Microsoft Word formatting into the Qualtrics online survey platform in a high quality and timely manner

Set up routing, custom display logic, and termination logic to ensure only appropriate respondents are let into the survey and asked relevant questions

Ensure questions and any supporting media (video, images, formatted text) are displayed in the survey platform in a way that is accessible, understandable, aesthetically pleasing, and engaging for survey respondents

Make recommendations to project managers for adjustments or clarification where designs or specifications are unclear to yourself or would produce confusion for survey respondents

Conduct quality assurance on programmed surveys to ensure they meet client/project requirements prior to sending

Ensure projects are set up to collect sample, either internally or via redirects from external recruitment partners

Manage and upload translations provided by third parties, and conduct quality assurance to ensure translations are displaying correctly for end respondents

Communicate directly and indirectly with project managers on project status updates, edit requests, and questions, through instant messaging, video calls, and updates in project management platforms

Coordinate with fieldwork teams to ensure necessary quotas are set up and kept up-to-date

Other duties as required

What You Have: 

3+ years experience in programming market research surveys in Qualtrics (strongly preferred) or another online survey platform (Decipher/Forsta, Alchemer, Sawtooth, Versive)

Ability to interface with internal teams to gather requirements, translate spec documents into programmed surveys, and communicate updates on timing expectations

Comfort with implementing more complex survey design elements (conjoint, maxdiff, least-fill randomization)

Experience QAing surveys to ensure that work aligns to requested spec/design work

Ability to consult on best practices for survey design and experience, flagging if survey designs may have issues that make them difficult for end-respondents to answer

What we Offer:

Competitive compensation

Employee medical coverage

Central office location

Entrepreneurial environment, autonomy, and fast decisions

Casual work environment 

About Guidepoint:

Guidepoint powers end-to-end research workflows for the world’s best research teams. 

 Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions. 

 At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed. 

#LI-AD2

#LI-Remote

#LI-Hybrid

Source: Guidepoint careers (Greenhouse)

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