Talent Acquisition Onboarding and Operations Specialist

Dnb
Jacksonville, FL
HybridCareer-pivot friendly

Who this role is best for

Aimed at mid-level HR professionals with strong technical and cross-functional collaboration skills who are comfortable with global onboarding processes and data-driven workflows.

Best fit for

  • Candidates with 3–5 years of HR operations or talent acquisition experience and a track record of managing global hiring processes
    — “3–5 years of relevant experience in talent acquisition operations, recruiting coordination, HR operations, or a related field.”
  • Individuals who have experience in creating and maintaining process documentation and training materials for internal teams
    — “Clear written and verbal communication skills, including the ability to create practical process documentation and training materials.”
  • Professionals who are adept at using Microsoft Power Automate and Excel for workflow automation and data management
    — “Identify and implement process improvements and workflow automation using tools such as Microsoft Power Automate, Excel, and Microsoft 365.”

Things to consider

  • Occasional travel and out-of-hours support may be required, which could affect work-life balance.
    — “Flexibility to provide occasional support outside standard working hours for time-sensitive onboarding or orientation activities, and availability for occasional travel of up to 10%.”
  • This role demands a high level of attention to detail and data accuracy for compliance and operational purposes.
    — “Strong organizational skills and attention to detail, with the ability to manage competing deadlines across multiple regions while maintaining data accuracy and confidentiality.”

How to stand out

  • Highlight experience in cross-functional collaboration with IT, Payroll, and external vendors in your resume and interview responses.
    — “Collaborate across teams and with external vendors to resolve issues, keep hiring activities on track, and deliver an inclusive new-hire experience.”
  • Demonstrate your ability to troubleshoot and resolve data and workflow issues in your application materials.
    — “Troubleshoot data, workflow, and integration issues with the appropriate partners.”
  • Showcase any prior experience with Lever or Workday, as this may give you an edge over other candidates.
    — “Experience with Lever and Workday.”
  • Emphasize your ownership mindset and initiative in solving problems and driving process improvements.
    — “An ownership mindset: curiosity, initiative, accountability, and a proactive approach to solving problems and connecting across teams.”
  • Include examples of how you have supported multi-country hiring and onboarding in your professional background.
    — “Experience supporting global or multi-country hiring and onboarding.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate hiring data
  • timely onboarding
  • positive feedback from recruiters and HR teams
Typical background
talent acquisitionHR operationsrecruiting coordination

Skills & requirements

Required

Pre-employment CoordinationOnboarding ActivitiesData ManagementProcess DocumentationWorkflow Automation

Preferred

Process ImprovementTeam Collaboration

About the role

Original posting from Dnb via Lever

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

 As a Talent Acquisition Operations Specialist, you’ll coordinate pre-employment and onboarding activities, maintain accurate hiring data, and keep essential processes running smoothly across the United States, Canada, Europe, and other supported hiring markets.

You’ll partner with recruiters, hiring leaders, People teams, and cross-functional partners to resolve operational challenges and deliver a consistent, welcoming new-hire experience. This individual contributor role combines hands-on coordination, systems support, and continuous improvement, with opportunities to simplify workflows and automate recurring work.

Responsibilities:

  • Coordinate pre-employment and onboarding activities across supported regions, including new-hire communications, required documentation, equipment and access coordination, and start-date readiness.
  • Maintain accurate hiring data across applicant tracking and human capital management systems, including candidate, requisition, job posting, and new-hire records. Troubleshoot data, workflow, and integration issues with the appropriate partners.
  • Support offer and pre-hire processing, including approvals, background checks, and related operational steps. Escalate exceptions and background-screening adjudication decisions to the appropriate leader or People partner.
  • Create, maintain, and deliver new-hire orientation materials and sessions, coordinating backup coverage to ensure continuity.
  • Partner with recruiters and regional People teams to coordinate country-specific onboarding requirements, appointment letters, and other hiring documentation.
  • Develop and maintain process documentation, trackers, templates, and user guidance that strengthen consistency, support compliance, and help teams work effectively.
  • Identify and implement process improvements and workflow automation using tools such as Microsoft Power Automate, Excel, and Microsoft 365.
  • Provide operational reporting and responsive support for time-sensitive issues and special projects related to talent acquisition programs, systems, and compliance.
  • Collaborate across teams and with external vendors to resolve issues, keep hiring activities on track, and deliver an inclusive new-hire experience.

Requirements:

  • Bachelor’s degree or equivalent practical experience.
  • 3–5 years of relevant experience in talent acquisition operations, recruiting coordination, HR operations, or a related field.
  • Working knowledge of applicant tracking systems, HR systems, onboarding workflows, and background-screening processes.
  • Strong Excel and Microsoft 365 skills.
  • Strong organizational skills and attention to detail, with the ability to manage competing deadlines across multiple regions while maintaining data accuracy and confidentiality.
  • Strong problem-solving and customer-service skills, including sound judgment about when to resolve routine issues independently and when to escalate higher-risk matters.
  • Clear written and verbal communication skills, including the ability to create practical process documentation and training materials.
  • Ability to collaborate effectively with recruiters, hiring leaders, People teams, IT, Payroll, Workplace Services, HRIS teams, and external service providers.
  • An ownership mindset: curiosity, initiative, accountability, and a proactive approach to solving problems and connecting across teams.
  • A commitment to continuous learning through feedback, relationships, and structured development opportunities.
  • Fluency in English and languages relevant to the working market, where applicable.
  • Flexibility to provide occasional support outside standard working hours for time-sensitive onboarding or orientation activities, and availability for occasional travel of up to 10%.

Preferred Skills:

  • Experience with Lever and Workday.
  • Experience with Microsoft Power Automate or similar workflow automation tools.
  • Experience supporting global or multi-country hiring and onboarding.

Benefits We Offer

· Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members. 

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.  

· Competitive 401k with company matching. 

· Health & wellness benefits, including discounted Wellhub membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.

Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.

Source: Dnb careers (Lever)

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