Team Lead - Pooled Account Management

Adyen
Paris, France
On-site

Who this role is best for

Account management professionals with leadership experience and bilingual proficiency in French and English will find this team leadership role in Paris.

Best fit for

  • Candidates with a background in enterprise payments and a track record of building high-performing teams
    — “3+ years experience in managing teams and building executive level enterprise relationships”
  • Individuals who thrive in collaborative environments and have a history of executive engagement
    — “engaging with executives at all levels”
  • Professionals with a strong coaching mindset and experience in strategic planning and negotiations
    — “Provide coaching in areas including but not limited to: strategic account planning, contract negotiations, product roadmap discussions, and executive engagement”

Things to consider

  • This role requires in-office presence in Paris, as remote-only options are not available
    — “We are an office-first company and value in-person collaboration; we do not offer remote-only roles”
  • The position involves some domestic and international travel, which may affect work-life balance
    — “Some domestic and international travel required”

How to stand out

  • Emphasize your experience in building and mentoring teams in your resume and interviews
    — “You will build, mentor, and coach a team of account managers”
  • Highlight your ability to streamline operations and drive business optimizations
    — “Participate to office and function level initiative with your leaders' peers to drive people's growth and business optimizations”
  • Showcase your bilingual proficiency in French and English, especially in a professional context
    — “Full professional proficiency in French & English”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Growing strategic merchant relationships
  • Increasing payments revenue
Typical background
3+ years experience in managing teams5+ years experience in account management, business development, consulting, or a related field

Skills & requirements

Required

Team ManagementStrategic Account PlanningContract NegotiationsExecutive EngagementRecruitment

Preferred

Enterprise Payments ExperienceFinancial Services Background

Stack & domain

LeadershipCoachingCommunicationNegotiationAccount ManagementPaymentsFinancial Services

About the role

Original posting from Adyen via Greenhouse

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Team Lead, Account Management

We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our team in Paris, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen.

What you’ll do

Motivate team members and encourage creativity while understanding training needs. 

Provide coaching in areas including but not limited to: strategic account planning, contract negotiations, product roadmap discussions, and executive engagement

Create an inspiring and collaborative team environment with an open communication/feedback culture

Serve as a senior stakeholder, providing strategic and consultative advice to influence and fulfill the global payments strategy of our merchants

Set clear individual and team goals focused on revenue growth. Report on performance and metrics at an executive level

Recruit new team members in line with the Adyen culture and required skills

Participate to office and function level initiative with your leaders' peers to drive people's growth and business optimizations

Who you are

An energetic self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills

Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment

An excellent communicator and team player with strong management skills and technical aptitude

3+ years experience in managing teams and building executive level enterprise relationships

5+ years experience in account management, business development, consulting, or a related field

Experience in enterprise payments, financial services, or experience from the merchant side is a plus

Full professional proficiency in French & English

Other Job Details

Based out of our Paris office

Full-time position

Some domestic and international travel required

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Paris office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Source: Adyen careers (Greenhouse)

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