Technical Account Manager

Everpure
United States
Remote

Who this role is best for

Candidates with enterprise infrastructure experience and technical consulting skills will find this remote role aligns with their expertise in guiding mission-critical environments.

Best fit for

  • Candidates with a background in enterprise storage and a history of guiding complex infrastructure modernization
    — “Deep technical expertise in enterprise storage architectures, including SAN/NAS environments”
  • Individuals who can translate technical complexity into business-aligned strategies
    — “translate technical insights and infrastructure trends into proactive recommendations”
  • Professionals accustomed to working with cross-functional technical teams in a remote capacity
    — “Collaborate with Customer Services, Sales, Engineering, and other technical teams”

Things to consider

  • The role requires working with multi-vendor environments and various technical systems
    — “evaluate dependencies across operating systems, virtualization, networking, and multi-vendor environments”
  • Candidates must be able to analyze infrastructure telemetry and assess technical risks
    — “Proven ability to analyze infrastructure telemetry, assess technical risks”

How to stand out

  • Highlight experience with infrastructure health assessments and platform optimization in your resume
    — “Proactively assess infrastructure health, capacity trends, and technical risks”
  • Emphasize your ability to provide strategic technical guidance for mission-critical environments
    — “developing technical roadmaps that align Everpure platform capabilities with customer business priorities”
  • Showcase your track record of leveraging AI tools and automation to improve customer outcomes
    — “leverage AI-powered tools, automation, and analytics to enhance technical insights”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • maximizing the long-term value, resilience, and efficiency of their infrastructure investments
  • guiding technology strategy, infrastructure health and optimization
Typical background
8+ years of experience in enterprise infrastructure, technical account management, technical consulting, solutions architecture, or related technical roles

Skills & requirements

Required

Technical Account ManagementInfrastructure Health AssessmentCustomer CommunicationTechnical GuidanceInfrastructure Optimization

Preferred

Ai-powered Tools Experience

Stack & domain

Technical Account ManagementEnterprise InfrastructureTechnical ConsultingSolutions ArchitectureStorage ArchitecturesSan/nas EnvironmentsObject StorageHigh AvailabilityPerformance OptimizationAi-powered ToolsAutomationAnalyticsCommunicationStakeholder EngagementProblem SolvingTeamworkPositive AttitudeAdaptabilityResourcefulnessOwnershipMulti-tasking

About the role

Original posting from Everpure via Greenhouse

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem.

This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.

THE ROLE

As a Technical Account Manager at Everpure, you serve as a trusted technical advisor helping enterprise customers maximize the long-term value, resilience, and efficiency of their infrastructure investments. You will partner directly with customer infrastructure leaders and cross-functional teams across Everpure, including Customer Services, Engineering, and Sales, to guide technology strategy, infrastructure health and optimization, and platform adoption.

By translating technical insights and infrastructure trends into proactive recommendations, you help customers mitigate operational risks, improve platform performance, and align their storage environments with evolving business objectives.

WHAT YOU’LL DO

Provide strategic technical guidance and lifecycle planning for enterprise accounts, developing technical roadmaps that align Everpure platform capabilities with customer business priorities.

Proactively assess infrastructure health, capacity trends, and technical risks to recommend improvements in availability, resilience, performance, and disaster recovery readiness.

Guide customer adoption of Everpure capabilities and infrastructure modernization initiatives to improve operational efficiency, scalability, and long-term technology value.

Collaborate with Customer Services, Sales, Engineering, and other technical teams to advise customer leadership, support strategic technical reviews, and address complex infrastructure challenges.

WHAT YOU BRING

8+ years of experience in enterprise infrastructure, technical account management, technical consulting, solutions architecture, or related technical roles.

Proven experience supporting complex enterprise infrastructure environments and business-critical workloads.

Demonstrated experience providing strategic technical guidance, conducting infrastructure health assessments, and supporting lifecycle planning for mission-critical enterprise environments.

Deep technical expertise in enterprise storage architectures, including SAN/NAS environments, and object storage, high availability, and performance optimization across FlashArray, FlashBlade, or comparable enterprise platforms.

Proven ability to analyze infrastructure telemetry, assess technical risks, and evaluate dependencies across operating systems, virtualization, networking, and multi-vendor environments.

Demonstrated ability to leverage AI-powered tools, automation, and analytics to enhance technical insights, drive efficiency, and improve customer outcomes.

Strong communication and stakeholder engagement skills, with demonstrated ability to translate complex technical findings into actionable recommendations for technical and business leadership.

 #LI-REMOTE

Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. 

This role may be eligible for incentive pay and/or equity. 

There is no application deadline and we accept applications on an ongoing basis until the job is filled.

The annual base salary range is: $107,000—$183,000 USDWHAT YOU CAN EXPECT FROM US:

Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.

Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!

Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out http://benefits.everpuredata.com/ for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

Join us and bring your best.

Bring your bold.

Pure and simple.

Source: Everpure careers (Greenhouse)

Similar roles

More roles at Everpure