Technical Account Manager

RTB House

Tokyo Prefecture, Japan

On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with digital marketing and analytical experience working in AI-driven adtech environments in Tokyo, Japan.

Best fit for

Candidates with digital marketing and analytical experience who are comfortable with AI adtech in Tokyo, Japan
— “RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow.”
Individuals with a background in tech support or data analysis and strong English communication skills
— “Excellent communication skills in English (English will be your primary language in everyday communication).”
Candidates with front-end or web technology knowledge but no desire to pursue advanced coding
— “You are familiar with front-end or broadly understood web technologies but do not want to pursue a career in advanced coding.”

Things to consider

This role requires a working knowledge of Japanese, with at least JLPT N2 proficiency
— “Japanese communication skill (at least JLPT N2 level)”
The position assumes a hands-on approach to campaign management and troubleshooting
— “Proactive response to campaign errors and warnings (troubleshooting).”

How to stand out

Highlight campaign optimization and cross-departmental collaboration in your resume and interview responses
— “Cooperating with Account Managers, sales, business teams, graphic designers, and other departments.”
Demonstrate your ability to use Excel for advanced data analysis and visualization
— “Proficiency in Excel, including pivot tables, VLOOKUP, logical functions, advanced data filtering, and charts.”
Showcase your problem-solving mindset and double-check approach in your work examples
— “At work, you always use the double-check approach, i.e., you carefully review the effects of your work, focusing on finding potential errors.”

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

Launching and optimizing advertising campaigns
Proactive response to campaign errors

Typical background

Tech supportDigital marketingAnalytical roles

Skills & requirements

Required

Technical SupportDigital MarketingData AnalysisExcelHTMLJavaScriptJapanese Communication

Preferred

SQLPythonJava

Stack & domain

ExcelHTMLJavaScriptCommunicationDigital MarketingFinanceAccounting

About the role

Original posting from RTB House via Greenhouse

Location: [Tokyo, Japan]
We Are:
RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel.
Founded in 2012 and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.
In 2026, RTB House launched rtb.com, a self-service platform specifically designed to allow small and medium-sized businesses and agencies to deploy auto-built creatives and maximize performance on any budget.
Why RTB House?
At RTB House, we focus on continuous education and professional development. Therefore, before you take over your first campaign, we guarantee you a comprehensive onboarding, along with an individual mentor who will guide you through the key issues and challenges related to the TAM role - so that you can feel confident in your new job. In addition, you can always count on the help of your Team Leader, as well as regular training (conducted by our subject-matter experts), access to an e-learning platform, and support with funding for external courses you might be interested in.
You Will:
Launching advertising campaigns (including verifying tracking codes, ordering banners, and analyzing product feeds).
Optimizing new and existing campaigns.
Ongoing monitoring of all advertising campaigns assigned to you.
Proactive response to campaign errors and warnings (troubleshooting).
Cooperating with Account Managers, sales, business teams, graphic designers, and other departments.
Desired Experience:
Proven experience in tech support, digital marketing, or analytical roles (data analysis, finance, accounting, etc.).
Proficiency in Excel, including pivot tables, VLOOKUP, logical functions, advanced data filtering, and charts.
Excellent communication skills in English (English will be your primary language in everyday communication).
Basic ability or knowledge of HTML
Work experience with Javascript
Japanese communication skill (at least JLPT N2 level)
Nice to have an experience with SQL, Python and/or Java
Great if you see problem-solving as a satisfying challenge.
At work, you always use the double-check approach, i.e., you carefully review the effects of your work, focusing on finding potential errors.
You are familiar with front-end or broadly understood web technologies but do not want to pursue a career in advanced coding.
We Offer:
Being part of an award-winning organization, with outstanding growth numbers;
Work on a great product based on the newest AI Technology (Deep Learning);
The joy of working and learning in one of the fastest growing tech companies in
Europe (FT - 1000 Europe's fastest-growing company 2022);
Being part of ambitious projects and working with teams of talented and collaborative people;
Apply now!
You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

Source: RTB House careers (Greenhouse)