Technical Delivery Manager - Munich

Legora
Munich, Germany
On-site

Who this role is best for

Best suited to technical professionals with experience in enterprise software integration and a background in legal or customer-facing environments, working in a collaborative, fast-paced setting in Munich.

Best fit for

  • Candidates with hands-on experience in SSO and DMS integrations, and a background in customer-facing technical roles
    — “Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs)”
  • Individuals comfortable leading complex projects and translating technical details to non-technical stakeholders
    — “Excellent project management skills with a structured, proactive approach to managing multiple parallel projects”

Things to consider

  • The role demands a high level of cross-functional collaboration across Sales, Engineering, and Customer Success teams
    — “Coordinate across Sales, Engineering, and Customer Success to align on requirements”
  • Focus on long-term customer success, including post-rollout support and feedback loops
    — “Provide dedicated post-rollout technical support for enterprise clients”

How to stand out

  • Highlight your ability to manage end-to-end technical implementations and deliver on-time results
    — “Lead integration projects from kickoff through go-live, owning technical documentation”
  • Emphasize your experience in configuring SSO and DMS integrations for enterprise clients
    — “Configure and support customer environments including SSO, DMS integrations”
  • Showcase your communication skills with examples of translating technical concepts to non-technical audiences
    — “Able to translate technical concepts clearly for non-technical audiences”
  • Demonstrate your ability to work in fast-paced environments with high expectations
    — “Comfortable working autonomously in a fast-paced, high-growth environment”
  • Include examples of feeding customer insights back to engineering or product teams
    — “Feed insights from delivery projects back to product and engineering”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • lead integration projects from kickoff through go-live
  • serve as the dedicated technical point of contact
  • configure and support customer environments
Typical background
technical delivery, implementation, or a similar customer-facing technical role

Skills & requirements

Required

Technical DeliveryProject ManagementSSOAuthentication ProtocolsEnterprise Integrations

Preferred

French Language Proficiency

Stack & domain

SSOAuthentication ProtocolsEnterprise IntegrationsProject ManagementTechnical SupportCommunicationTeamworkLegalAI

About the role

Original posting from Legora via Ashby

ABOUT US

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.

2,100+ customers across 80+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $200M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things.

  • We lean in: ownership over titles, outcomes over intentions.
  • We fight for excellence: high standards, direct, ego-free feedback.
  • We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts.

If you’re driven by impact, pace, and raising the bar. This is the place.

The Role

As a Technical Delivery Manager at Legora, you will play a central role in ensuring customers successfully deploy, integrate, and adopt our AI-native platform. You'll lead end-to-end technical implementations, act as the primary technical point of contact, and shape how seamlessly new customers go live and scale within Legora.

What You'll Be Doing

  • Lead integration projects from kickoff through go-live, owning technical documentation, test plans, and rollout execution to ensure on-time, high-quality delivery
  • Serve as the dedicated technical point of contact during implementation and early adoption, including proactive monitoring and regular stakeholder updates through go-live and the post-rollout period
  • Configure and support customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API-based connections
  • Provide dedicated post-rollout technical support for enterprise clients, troubleshooting advanced issues and driving high customer satisfaction
  • Coordinate across Sales, Engineering, and Customer Success to align on requirements and ensure a smooth rollout experience
  • Deliver technical training and guidance to customer teams on configuration, workflows, and best practices
  • Feed insights from delivery projects back to product and engineering to improve future implementations

Who You Are

  • Proven experience in technical delivery, implementation, or a similar customer-facing technical role
  • Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs)
  • Excellent project management skills with a structured, proactive approach to managing multiple parallel projects
  • Able to translate technical concepts clearly for non-technical audiences
  • Strong communicator who builds trusted relationships across customer and internal teams
  • Comfortable working autonomously in a fast-paced, high-growth environment
  • French language proficiency is an advantage, though not a requirement for this role

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

Source: Legora careers (Ashby)

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