Technical Enablement Manager

Factory
San Francisco, CA
On-site

Who this role is best for

Geared toward candidates with hands-on technical depth and experience in enterprise software, comfortable with translating complex technical concepts into GTM strategies.

Best fit for

  • Candidates with 8+ years of technical experience in software engineering and customer-facing roles such as Developer Advocate or Solutions Engineer
    — “8+ years of technical experience, spanning software engineering and roles such as Solutions Engineer, Developer Advocate, or Technical Trainer.”
  • Individuals who are daily practitioners with AI coding agents and can articulate their strengths and limitations
    — “Daily practitioner with AI coding agents, possessing deep insight into their capabilities and failure modes.”
  • Candidates who have built and scaled technical training programs or adoption frameworks for enterprise customers
    — “Track record of designing impactful technical training, demo programs, hands-on certifications, or adoption frameworks.”

Things to consider

  • This role requires a full-time in-office commitment in San Francisco, with no remote flexibility implied.
    — “This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)”
  • The position involves embedding across multiple teams, which may require adaptability and cross-functional coordination.
    — “Partner closely with Engineering, Product, and Marketing as a peer to translate technical direction into actionable guidance for our Sales, Solutions Engineering and Deployment teams.”

How to stand out

  • Highlight your ability to set a high technical bar for customer-facing teams and influence product and engineering direction.
    — “Establish high technical standards for customer-facing teams and act as the technical voice of GTM back to Product and Engineering.”
  • Demonstrate your hands-on expertise with AI coding agents, CI/CD, Git, and agent architectures.
    — “Hands-on technical depth: active coder fluent in terminal environments, Git, CI/CD, and agent architectures/model tradeoffs.”
  • Demonstrate your ability to coach and guide senior engineers through complex technical evaluations and rollouts.
    — “Proven authority in guiding senior engineers and SEs through complex technical challenges, evaluations, and enterprise rollouts.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • embed within engineering and product teams
  • design enablement assets
  • set high technical standards
  • streamline customer deployments
Typical background
8+ years of technical experience in software engineering and roles such as solutions engineer, developer advocate, or technical trainer

Skills & requirements

Required

Technical EnablementProduct RolloutsTechnical TrainingDemo ProgramsAdoption FrameworksDeveloper Advocacy

Preferred

Familiarity With Sales And Coaching Methodologies

Stack & domain

Software EngineeringSolutions EngineerDeveloper AdvocateTechnical TrainerTerminal EnvironmentsGitCI/CDAgent ArchitecturesAI Coding AgentsSales And Coaching MethodologiesCommunicationProblem-solvingTeamworkLeadershipSoftware DevelopmentEnterprise Engineering

About the role

Original posting from Factory via Ashby

ABOUT FACTORY

Our mission is to create a world where software builds and improves itself.

We build the platform for self-improving software development, helping the world's largest enterprise engineering teams turn their organizations into autonomous software factories. Customers including Nvidia, Blackstone, Royal Bank of Canada (RBC), Palo Alto Networks, Adobe, and T-Mobile run Factory to ship code, review PRs, run tests, and deploy continuously - getting smarter with every cycle.

In 2026, we raised $200M at a $5B valuation, bringing our total funding to over $400M. We are backed by world-class investors and operators including Khosla Ventures, Sequoia, Blackstone, Ali Ghodsi (CEO of Databricks), and Frank Slootman (Former CEO of Snowflake).

ABOUT THE ROLE

As our Technical Enablement Manager, you will build technical enablement at Factory from the ground up as one of the first hires on the GTM Enablement team. You will partner closely with Product, Engineering, Marketing, Solutions Engineering, Deployment, and Sales leadership to drive technical excellence across the entire customer lifecycle.

You will embed yourself within Engineering, Product, and Marketing to translate technical direction and product positioning into actionable GTM guidance. By setting a high technical bar for customer-facing teams, you will empower sellers to engage confidently with engineering leaders and equip Solutions Engineers and Deployment teams with program playbooks, enablement assets, effective demos, and rollout strategies.

WHAT YOU WILL DO AND ACHIEVE

  • Embed Upstream & Downstream: Partner closely with Engineering, Product, and Marketing as a peer to translate technical direction into actionable guidance for our Sales, Solutions Engineering and Deployment teams.
  • Align Product Rollouts & Marketing with GTM: Design efficient enablement motions and partner with Marketing to produce enablement assets and keep sales and post-sale teams aligned on positioning, messaging, and target personas.
  • Set Technical Bar & Voice: Establish high technical standards for customer-facing teams and act as the technical voice of GTM back to Product and Engineering.
  • Drive Solutions Engineering Enablement: Own onboarding and ongoing enablement for SEs, covering effective demos, value-driven scoping, POVs, and post-sale technical success.
  • Streamline Customer Deployments: Equip deployment teams with the playbooks and technical strategies needed to accelerate enterprise rollouts and time-to-value.
  • Scale Post-Sale Adoption Playbooks: Build hackathon and onboarding frameworks that ensure deep, sticky usage of Droids across customer engineering organizations.
  • Serve as a Trusted Developer Advocate: Build with Droids daily to credibly demonstrate capabilities and earn the trust of enterprise engineering leaders and developers.

QUALIFICATIONS

  • 8+ years of technical experience, spanning software engineering and roles such as Solutions Engineer, Developer Advocate, or Technical Trainer.
  • Hands-on technical depth: active coder fluent in terminal environments, Git, CI/CD, and agent architectures/model tradeoffs.
  • Daily practitioner with AI coding agents, possessing deep insight into their capabilities and failure modes.
  • Proven authority in guiding senior engineers and SEs through complex technical challenges, evaluations, and enterprise rollouts.
  • Exceptional communication skills: adept at translating complex topics for audiences ranging from SDRs to principal engineers.
  • Track record of designing impactful technical training, demo programs, hands-on certifications, or adoption frameworks.
  • Familiarity with sales and coaching methodologies such as Command of the Message or MEDDPICC preferred.

This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)

Source: Factory careers (Ashby)

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