Technical Operations Engineer

CHAOS Industries
London, United Kingdom
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have field engineering experience in mission-critical systems.

Best fit for

  • Candidates with field engineering experience in defense or aerospace environments
    — “Background in defense, aerospace, or other mission-critical environments.”
  • Individuals comfortable with both hardware and software integration in dynamic settings
    — “comfortable with Linux terminals, network traces, and hardware wiring as much as Python scripts and dashboards.”
  • Those with a track record in systems integration and troubleshooting complex edge issues
    — “Debug complex edge issues spanning hardware, software, and networking layers.”

Things to consider

  • Travel commitment is significant, with up to 50% of time spent on client sites
    — “Travel (typically up to 50%) to customer and test sites for deployments, troubleshooting, and mission support.”
  • This role requires a strong foundation in Linux and system-level debugging
    — “Deep familiarity with Linux environments; comfortable with SSH, networking tools, and system-level debugging.”

How to stand out

  • Highlight experience with hardware and software integration in your resume and interview stories
    — “Integrate CHAOS software, sensors, and RF devices with customer systems — both physically and via software interfaces.”
  • Showcase your ability to translate technical findings into actionable documentation
    — “Document system configurations, troubleshooting steps, and lessons learned for both internal and customer audiences.”
  • Emphasize your scripting and automation skills, especially in Python or Bash
    — “Proficiency in at least one scripting or programming language (Python, Bash, or similar).”
Pace · Fast PacedCollaboration · MediumAutonomy · HighDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • flawless system operation
  • reliability improvement
  • product enhancements
Typical background
engineeringcomputer sciencefield engineering

Skills & requirements

Required

Linux EnvironmentsNetworkingScriptingAutomationSystem IntegrationTroubleshootingDocumentation

Preferred

RF SystemsIot ArchitecturesCloud Computing

Stack & domain

LinuxPythonBashNetworkingDockerAzureAWSProblem-solvingCommunicationDocumentationDefenseAerospaceIotRFRadarCloudEdge Computing

About the role

Original posting from CHAOS Industries via Greenhouse

CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today’s realities. Designed and built by top U.S. military veterans and Silicon Valley innovators, CHAOS Industries’ products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time.

CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit www.chaosinc.com.

Role Overview:

Technical Operations Engineers sit at the intersection of technology and real-world mission environments. You’ll ensure CHAOS systems operate flawlessly in the field — integrating hardware and software, diagnosing complex system issues, and delivering rapid fixes and improvements.

This role is ideal for someone who thrives in dynamic, hands-on settings — comfortable with Linux terminals, network traces, and hardware wiring as much as Python scripts and dashboards. You’ll be embedded with customers, integrating CHAOS systems into existing infrastructure, and ensuring reliability under real-world conditions.

Responsibilities:

Integrate CHAOS software, sensors, and RF devices with customer systems — both physically (networking, power, and hardware bring-up) and via software interfaces (data pipelines, APIs).

Debug complex edge issues spanning hardware, software, and networking layers.

Develop scripts, diagnostics, and automation tools to improve reliability and observability.

Capture operational feedback and collaborate with internal engineering teams to drive product improvements.

Document system configurations, troubleshooting steps, and lessons learned for both internal and customer audiences.

Travel (typically up to 50%) to customer and test sites for deployments, troubleshooting, and mission support.

Minimum Requirements:

Strong technical foundation with a degree in Engineering, Computer Science, Physics, or related field — or equivalent hands-on experience.

Deep familiarity with Linux environments; comfortable with SSH, networking tools, and system-level debugging.

Strong problem-solving instincts — able to work independently and under pressure in the field.

Understanding of networking protocols, hardware interfaces, and distributed system concepts.

Experience integrating or maintaining hardware or sensor systems.

Proficiency in at least one scripting or programming language (Python, Bash, or similar).

Willingness and enthusiasm for travel and on-site technical work.

Preferred Requirements:

Experience in systems integration, field engineering, or technical operations for complex deployments.

Background in defense, aerospace, or other mission-critical environments.

Familiarity with telemetry, data integration, or IoT-style architectures.

Understanding of RF systems, SDRs, or radar technologies (highly valued but not required).

Experience with cloud and edge computing environments (Docker, Azure, AWS, etc.).

Excellent communication and documentation skills — able to bridge technical and operational perspectives with clarity and composure.

Why CHAOS?

Health Benefits: Medical, dental, and vision benefits 100% paid for by the company

Additional benefits: 5% pension match, life insurance, Cycle to Work Scheme, and more

Our Perks: Free daily lunch, ‘No meeting Fridays’, unlimited PTO, casual dress code

Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses

Team Growth: 350+ employees and counting across 5 global offices

#LI-onsite

Source: CHAOS Industries careers (Greenhouse)

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