Technical Operations Lead

Clera

Zürich, Switzerland

On-site

Who this role is best for

Technical operations professionals with experience in high-growth environments and AI/ML tools will find this leadership role in Zürich appealing, as it emphasizes cross-functional coordination and process improvement.

Best fit for

Candidates with 2+ years in startup technical operations and a history of leading process improvements
— “At least 2 years of experience in a high-growth startup environment, with relevant experience in technical operations.”
Individuals skilled in building internal tools to monitor operational metrics
— “Experience building and maintaining internal tools or systems, and using them to define or monitor key metrics.”

Things to consider

The role requires on-site presence in Zürich, with no indication of remote flexibility
— “This is a full-time, on-site role based in Zürich, Switzerland.”
Candidates should be prepared to take ownership of high-impact operational tasks
— “A track record of taking ownership of high-priority operational work, such as hiring, communications, or internal planning.”

How to stand out

Highlight specific instances of optimizing workflows and resolving team bottlenecks
— “Coordinate across teams to identify bottlenecks and help resolve them.”
Demonstrate experience in using technical tools to track and improve metrics
— “Build and maintain internal tools that track key metrics and improve operational visibility.”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

turns priorities into practical systems and workflows
improves team productivity and effectiveness

Typical background

2+ years of experience in a high-growth startup environment

Skills & requirements

Required

Operational PrioritiesInternal Tools BuildingWorkflow ImprovementAI Tool UsageTeam CoordinationBottleneck ResolutionMetric Tracking

Preferred

Swiss Legal FrameworksRecruitingCommunications

Stack & domain

Operational PrioritiesInternal ToolsKey Metrics TrackingWorkflow ImprovementAI ToolsHigh-growth Startup EnvironmentTechnical OperationsRecruitingCommunicationsInternal PlanningBottleneck IdentificationTechnical And Analytical ApproachesSwiss Legal FrameworksPartneringBuildingMaintainingCoordinatingTaking OwnershipChallenging Existing ProcessesJudgmentAnalytical SkillsConstructive ChallengeKnowledge BuildingBest Practices SharingAlignment CreationAIMLHigh-growth Startup

About the role

Original posting from Clera via Ashby

ABOUT THE ROLE
As Technical Operations Lead, you will connect people, processes, and technology across a growing AI/ML company. Working closely with company leadership, you will turn priorities into practical systems and workflows, helping teams work effectively as the business scales.
WHAT YOU'LL DO
Partner with leadership on operational priorities, including hiring, communications, and internal planning.
Build and maintain internal tools that track key metrics and improve operational visibility.
Coordinate across teams to identify bottlenecks and help resolve them.
Review existing workflows and implement practical improvements using technical and analytical approaches.
Use AI tools to improve team productivity and effectiveness.
WHAT WE'RE LOOKING FOR
At least 2 years of experience in a high-growth startup environment, with relevant experience in technical operations.
Experience building and maintaining internal tools or systems, and using them to define or monitor key metrics.
A track record of taking ownership of high-priority operational work, such as hiring, communications, or internal planning.
Experience coordinating across teams and projects to identify and mitigate bottlenecks.
Familiarity with AI tools and an interest in experimenting with new technologies.
Strong judgment, analytical skills, and the ability to challenge existing processes constructively.
Knowledge of Swiss legal frameworks or experience in recruiting, communications, or related operations is a plus.
COMPENSATION & BENEFITS
Competitive compensation and equity are offered, along with health coverage, professional development support, and relocation assistance. Visa sponsorship is available.
LOCATION
This is a full-time, on-site role based in Zürich, Switzerland. Internship opportunities are also available.

Source: Clera careers (Ashby)