Systems-focused professionals with software development experience will find this role in the Public Safety domain, requiring daily collaboration with R&D and Agile methodology.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from NICE via Greenhouse
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Position: Technical Product Owner
Location: Hedge End, Hampshire
So, what’s the role all about?
Here at NiCE Public Safety, we develop state of the art solutions for the Public Safety market, bringing together voice, video and screen recording, playback and analysis for Security customers worldwide.
We are currently expanding our development team to allow us to continue to develop an exciting product that enables Police forces worldwide to keep up with the increasing demands of managing growing amounts of digital evidence.
How will you make an impact?
You own the Product Plan, driven from the Product roadmap, created by the Product Managers
You create a prioritised backlog based on High Level product requirements
You work closely with NICE Architects and Product Managers to clearly describe business goals and customer requirements into product backlog items
Assess and review technical documentation and ensure the development team create appropriate levels of product documentation
You support the Product Manager in development of user scenarios for technical users
You work closely with R&D to:
Explain the motivation and the customer needs behind a new requirement
Own and Groom (create and explain) the User stories
Be there daily for the team for any questions & feedback
Understand and prioritise technical requirements
You are:
Somebody who’s comfortable getting into a detailed technical discussion with our team of software developers
Happy to work on back-end solutions (e.g. software running as Windows Services)
You provide support to Customer Support, Professional Services, Technical Pre-sales teams and Training where required
Have you got what it takes?
Bachelor’s degree in a technical discipline/STEM subject, preferably Computer Science or Engineering, MBA
Ability to multitask and prioritise work
Ability to understand technical solutions, experience of software development
Ability to understand the big picture and translate it to detailed needs
Experience working in an Agile delivery methodology organisation
Communicating effectively at all levels, from executive management to individual contributor
Excellent English verbal and writing communication skills
Fast learner with ability to educate her/himself on relevant technologies e.g. Azure / Cloud-based services
Ability to remain focused and calm under pressure
Great interpersonal skills
You will have an advantage if you also have:
A growing knowledge of AI tools, technologies and processes
Ability to work successfully with clients and business partners directly
Experience of working with Azure technologies
An appreciation of Next Generation (NG) emergency services
Experience in writing Technical Systems/Solutions Documentation
Experience of systems software
Breaking down complex market requirements into secure, scalable, and resilient system designs (this will come from candidates with a Systems/Architect background)
What’s in it for you?
Learn more about the Benefits at NICE
Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
#LI-Hybrid
Requisition ID: 11829
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Source: NICE careers (Greenhouse)