Technical Program Manager, Extensibility Platform (CA)

Stripe
Toronto, Canada
Remote

Who this role is best for

Technical Program Managers with cross-functional leadership experience and product strategy background will find this high-impact platform role in Toronto or Canada-based remote work.

Best fit for

  • Candidates with 5+ years in technical program management and a history of cross-organizational success
    — “5+ years of technical program management experience with demonstrated success in driving complex cross-organizational programs.
  • Individuals who have shaped product roadmaps and influenced strategic decisions across teams
    — “Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles
  • Professionals with a background in developer platforms or API products and strong consensus-building skills
    — “Experience with developer platforms, API products, or payment systems

Things to consider

  • This role requires a high level of strategic ownership and accountability across multiple teams and product launches
    — “You'll own the critical path to major launches — proactively shaping scope, driving descope decisions
  • The role demands a deep understanding of enterprise customer needs and how to translate them into technical decisions
    — “Strong product sense and ability to understand enterprise customer needs

How to stand out

  • Highlight your experience in resolving integration conflicts and aligning cross-functional teams
    — “Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning
  • Emphasize your track record of launching complex technical products with strategic oversight
    — “Own the critical path to major launches — proactively shaping scope, driving descope decisions
  • Showcase your ability to advocate for cross-cutting investments in product strategy
    — “Advocating for cross-cutting investments that no single team will prioritize on their own
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • driving major product launches
  • shaping product and engineering roadmaps
  • managing cross-functional teams
Typical background
technical program managementproduct managementengineering

Skills & requirements

Required

Cross-functional CollaborationProject ManagementTechnical Program Management

Preferred

Product ManagementStrategic Planning

Stack & domain

FinanceTechnology

About the role

Original posting from Stripe

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Developer Experience and Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe.

Within DEeP, the Extensibility program is how Stripe expands its total addressable market and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform.

Stripe has three interconnected extensibility primitives.

Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration).

Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences.

Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations.

These primitives are deeply interdependent, involve 10+ cross-functional teams, and culminate in a flagship product launch.

What you'll do

We're seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management, and cross-organizational program ownership.

In this role, you'll own one of the most strategically consequential programs in DEeP — driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects, and Workflows. You'll set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program.

Responsibilities

Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning — actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries.

Own the critical path to major launches — proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices.

Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy, and advocating for cross-cutting investments that no single team will prioritize on their own.

Support ProServ and Partnerships — ensure ProServ and Partnerships requirements surface in the roadmap with the same rigor as product requirements, and hold the bridge between what the platform delivers and what those teams need to close and serve complex customers.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

5+ years of technical program management experience with demonstrated success in driving complex cross-organizational programs.

Strong product sense and ability to understand enterprise customer needs

Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.

Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities.

Proven track record of successful program delivery in complex technical environments

Bachelor's degree or equivalent practical experience

Preferred qualifications

Background in product management or product operations

Experience with developer platforms, API products, or payment systems

Source: Stripe careers

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