Technical Writer

ON.energy
Houston, TX
RemoteCareer-pivot friendly

Who this role is best for

Geared toward technical writers with ISO 9001 QMS experience comfortable with developing process workflows and aligning to international standards.

Best fit for

  • Technical writers with ISO 9001 QMS experience and a systems-oriented approach to documentation
    — “skilled Technical Writer, with 3+ years of technical writing experience, preferably in ISO 9001 Quality Management Systems (QMS) and operations”
  • Candidates who can translate complex processes into clear, usable instructions for compliance and audit purposes
    — “turn how our teams actually work into clear, auditable, compliant documentation”
  • Professionals with experience in document control and AI-assisted technical writing tools
    — “Strong proficiency with key Microsoft platforms (e.g. Excel, Word, Visio, Planner) and AI platforms (e.g. Claude, ChatGPT, CoPilot, Gemini)”

Things to consider

  • The role demands attention to international compliance standards and may require bilingual documentation skills
    — “Produce bilingual (English/Spanish) documents where needed, or coordinate translation and review”
  • Candidates must be prepared to manage multiple documentation projects and meet tight deadlines
    — “Ability to manage several documentation projects and deadlines at once”

How to stand out

  • Highlight your experience in creating SOPs and process workflows for quality systems
    — “developing and maintaining QMS documents and aligning them to ISO 9001:2015 requirements”
  • Demonstrate your ability to standardize document formats and terminology across teams
    — “Standardize document formats, style, and terminology across sites”
  • Include examples of how you've supported audits through documentation development
    — “Support internal audits, management reviews, and external certification or surveillance audits by supplying records and answering documentation questions”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • development of QMS documents
  • alignment with ISO 9001:2015
  • auditable and compliant documentation
Typical background
technical writingquality management

Skills & requirements

Required

Technical WritingISO 9001Document ControlQuality Management SystemsProcess Documentation

Preferred

AI Platforms

Stack & domain

Technical WritingISO 9001 Quality Management SystemsDocument Control SystemsMicrosoft ExcelMicrosoft WordMicrosoft VisioMicrosoft PlannerAI PlatformsProcess WorkflowsPoliciesProceduresStandard Operating ProceduresFormsDocument FormatsStyleTerminologyOrganizational SkillsAttention To DetailCommunicationTeamworkProblem-solvingAdaptabilityQuality ManagementOperationsIndustrialEnergy

About the role

Original posting from ON.energy via Greenhouse

ON.energy is setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center. With multiple gigawatts currently under construction, we are enabling grid-safe data centers. 

Job Title: Technical Writer - ISO 9001 Quality Management Systems

Location: Houston, TX (open to remote)

Reports To: Quality Management Systems Program Manager

About ON.energy

ON.energy is setting the standard for large load interconnection. ON’s patented AI UPS™ is a medium-voltage UPS that serves as a firewall, protecting the data center from the grid, and the grid from the data center. With multiple gigawatts currently under construction, we are enabling grid-safe data centers.

Position Summary

We are looking for a skilled Technical Writer, with 3+ years of technical writing experience, preferably in ISO 9001 Quality Management Systems (QMS) and operations. This is a full-time position supporting the build-out of a unified ISO 9001:2015 Quality Management System across ON.energy’s US operations.

In this role, you will turn how our teams actually work into clear, auditable, compliant documentation - policies, procedures, and work instructions that people will use and that certification auditors will accept. The primary responsibilities will include developing and maintaining QMS documents and aligning them to ISO 9001:2015 requirements.

Qualifications

3+ years of technical writing experience, preferably in quality, operations, or industrial/energy environments

Strong working knowledge of ISO 9001:2015 requirements and documented information expectations

Strong proficiency and proven experience in Technical Writing for developing Process Workflows, Policies, Procedures, standard operating procedures (SOP’s), and Forms for an ISO 9001:2015 Quality Management System

Strong proficiency with key Microsoft platforms (e.g. Excel, Word, Viso, Planner) and AI platforms (e.g. Claude, ChatGPT, CoPilot, Gemini)

Experience with document control systems (e.g. SharePoint, Confluence)

Strong organizational skills, and attention to detail

Ability to turn complex processes into clear, usable instructions

Ability to work independently with process owners at different levels

Ability to manage several documentation projects and deadlines at once

Key Responsibilities

Develop and maintain QMS documents: quality policy, manual, procedures, work instructions, forms, and templates

Interview process owners to capture real workflows

Align documents to ISO 9001:2015 clauses (4-10), including documented information requirements (clause 7.5)

Produce bilingual (English/Spanish) documents where needed, or coordinate translation and review

Support internal audits, management reviews, and external certification or surveillance audits by supplying records and answering documentation questions

Standardize document formats, style, and terminology across sites

Build visual aids such as flowcharts, process maps, and checklists

For US-based roles - What you’ll get:

Competitive salary + annual performance-based bonus eligibility

Medical, dental, and vision insurance

401(k) with company match

Paid time off and company holidays 

For Mexico-based roles - What you’ll get:

Competitive salary + annual performance bonus eligibility

Christmas Bonus (Aguinaldo): 30 days

Major medical expenses and life insurance

Paid time off and holidays (per local policy)

For all roles:

Professional development and growth opportunities

Opportunity to grow with a mission-driven team shaping the future of clean energy

Equal Opportunity: ON.energy is committed to equal employment opportunity and to maintaining a work environment free of harassment, discrimination, or retaliation.

Benefits vary by role and location and are subject to change.

Agency Notice: ON.energy does not accept unsolicited resumes from staffing agencies, search firms, or third-party recruiters. Resumes submitted without a fully executed Master Services Agreement (MSA) and a written request from an authorized member of our Talent Acquisition team will be considered the property of ON.energy. No placement fees or compensation will be paid for unsolicited candidate submissions.

Source: ON.energy careers (Greenhouse)

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