Territory Account Executive, Retail - Scranton

Toast
Wilkes Barre, PA
On-site

Who this role is best for

Retail operations professionals with consultative sales skills will find this founding team role in Wilkes Barre, PA, offers a chance to grow Toast's presence in the convenience store and grocery industry.

Best fit for

  • Candidates with retail experience and a consultative sales mindset will thrive in this role
    — “Using a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops”
  • Individuals who have successfully exceeded sales targets and are adaptable to fast-paced environments will be well-suited for this position
    — “Proven track record of success in meeting and exceeding goals”
  • Candidates who are self-motivated and can navigate ambiguity will align well with Toast's entrepreneurial culture
    — “Self-motivated, creative, flexible, and willing to navigate ambiguity”

Things to consider

  • This role requires a commitment to travel 25% or more and being in proximity to Wilkes Barre, PA
    — “Lives in or in proximity to market and willingness to travel 25% or more”
  • The role is part of a founding team, which may involve high levels of responsibility and adaptability
    — “This role will require a founder’s mindset as we grow Toast’s presence in this new vertical”

How to stand out

  • Highlight experience in developing customized solutions for retail clients during interviews
    — “develop a customized solution that helps their business thrive”
  • Demonstrate your ability to manage the entire sales cycle from initial outreach to closing deals
    — “manage the entire sales cycle from initial call to close”
  • Showcase your ability to partner with cross-functional teams to deliver on commitments
    — “Partner with teams across the business to ensure that expectations set during the sales process are met in delivery”
  • Emphasize your familiarity with Salesforce or other CRM systems in your resume
    — “Leverage Salesforce (our CRM) to manage all sales activities”
  • Demonstrate your understanding of the competitive landscape in retail POS systems
    — “Understand the competitive landscape and determine how to best position Toast in the market”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • proven track record of success in meeting and exceeding goals
Typical background
sales experience in a fast-paced, entrepreneurial environment

Skills & requirements

Required

Sales ExpertiseCommunication SkillsOrganizational SkillsPresentation SkillsAbility To Work In A Fast-paced Environment

Preferred

Retail Operations Experience

Stack & domain

SalesCRMNegotiationCommunicationOrganizationalPresentationFood And Beverage

About the role

Original posting from Toast

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory.

A day in the life (Responsibilities) 

Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops

Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close 

Conduct demos and develop a solution that best meets the prospect’s needs 

Partner with teams across the business to ensure that expectations set during the sales process are met in delivery 

Leverage Salesforce (our CRM) to manage all sales activities 

Understand the competitive landscape and determine how to best position Toast in the market

What you’ll need to thrive (Requirements)

An entrepreneurial and feedback-driven mindset

Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels

Proven track record of success in meeting and exceeding goals

Ability to work in a fast-paced, entrepreneurial and team environment

Self-motivated, creative, flexible, and willing to navigate ambiguity

Lives in or in proximity to market and willingness to travel 25% or more

What will help you stand out (Nonessential Skills/Nice to Haves)

Retail operations experience

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Total Targeted Cash$128,000—$205,000 USDHow Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Source: Toast careers

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