Test Center Administrator - Mobile, AL

Pearson
Mobile, AL
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates who value flexible scheduling and have experience in customer service or exam proctoring, who can manage a quiet testing environment and perform light housekeeping tasks in Mobile, AL.

Best fit for

  • Candidates with prior exam proctoring experience and a customer service background who can adapt to a quiet, detail-oriented setting
    — “Experience proctoring or invigilating exams is highly preferred.”
  • Individuals open to part-time work with irregular hours and who can manage technical troubleshooting independently
    — “Troubleshoot with internal departments to fix technical issues.”
  • People who are physically capable of performing light housekeeping and can escort candidates in a structured manner
    — “Must be able to sit for long periods of time and also escort candidates to and from testing room.”

Things to consider

  • The role requires working on weekends and may involve irregular hours, with no remote work flexibility
    — “about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises.”
  • Candidates must be physically able to lift up to 20 lbs and perform light housekeeping tasks
    — “Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.”

How to stand out

  • Highlight your ability to maintain a quiet, focused environment during exams on your resume
    — “Must be comfortable in a quiet testing environment.”
  • Emphasize your experience with Microsoft Office tools, particularly Excel and Outlook
    — “Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).”
  • Showcase your adaptability and willingness to work flexible hours in your application materials
    — “Candidate must be open to flexible scheduling.”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • secure exam delivery
  • provide superior customer service
Typical background
customer service experienceproctoring experience

Skills & requirements

Required

Customer ServiceProblem-solvingLight Housekeeping

Preferred

Technical TroubleshootingMicrosoft Office

Stack & domain

High School Diploma Or EquivalentBeginner To Intermediate Experience In Microsoft Office (word, Excel, And Outlook)Proctoring Or Invigilating ExamsCustomer Service ExperienceFlexibility In Work Hours And DaysCustomer ServiceLight HousekeepingTechnical Troubleshooting

About the role

Original posting from Pearson

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part-time Test Administrator to join our team in Mobile, AL.

Starting pay is $17.75 per hour + eligible for accrued paid sick time. Learn more at https://pearsonbenefitsus.com/new-employees/.

Responsibilities

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:

· Comply with all testing procedures and strictly adhere to company policies using careful judgment

· Check in testing candidates, verify identification, and explain the exam process

· Proctor / invigilate candidates while testing

· Troubleshoot with internal departments to fix technical issues

· Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination

· Other duties as assigned

Schedule Requirements

Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 8 pm, and about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling.

This is strictly a part-time position and will remain as such, 15-19 hours per week, with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance.

Qualifications

● High school diploma or equivalent is required.

● Minimum of 1 year customer service experience is preferred.

● Experience proctoring or invigilating exams is highly preferred.

● Must be flexible in work hours and days.

● Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).

● Must be able to sit for long periods of time and also escort candidates to and from testing room.

● Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.

● Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

Source: Pearson careers

Similar roles