Test Center Administrator (Tulsa, OK)

Pearson
Tulsa, OK
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for individuals who value flexible work arrangements and have experience in customer service or proctoring exams, who can manage a part-time role with variable hours in Tulsa, OK.

Best fit for

  • Candidates with customer service or proctoring experience and a preference for flexible scheduling
    — “Must be flexible in work hours and days”
  • People who are comfortable with light physical tasks and detail-oriented environments
    — “Must be able to sit for long periods of time and also escort candidates to and from testing room”

Things to consider

  • The role requires availability to work multiple shifts across a wide time frame, including weekends.
    — “about 2-3 Saturdays per month”
  • Candidates must be physically capable of performing light housekeeping tasks, including lifting up to 20 lbs.
    — “Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation”

How to stand out

  • Highlight proctoring experience and emphasize adaptability in your resume and interview responses.
    — “Experience proctoring or invigilating exams is highly preferred”
  • Demonstrate familiarity with Microsoft Office tools and their practical application in a testing environment.
    — “Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)”
  • Showcase your ability to maintain a quiet, focused environment while delivering exceptional service.
    — “provide a secure exam delivery and superior customer service in a comfortable friendly environment”
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • secure exam delivery
  • provide customer service
  • troubleshoot technical issues
Typical background
high school diplomacustomer service experience

Skills & requirements

Required

Customer ServiceTest Center AdministrationProctoringMicrosoft Office

Preferred

Light HousekeepingTechnical Troubleshooting

About the role

Original posting from Pearson

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

Pearson VUE offers a great environment to start or grow your career. We are now hiring for a regular part-time Test Administrator to join our team based in Tulsa, OK (7712 S Yale Ave).

Starting pay is $17.75 per hour.

Responsibilities  

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:

Comply with all testing procedures and strictly adhere to company policies using careful judgment.Check in testing candidates, verify identification, and explain the exam process.Proctor / invigilate candidates while testing.Troubleshoot with internal departments to fix technical issues.Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination. 

Schedule Requirements  

Our ideal candidate demonstrates teamwork and has the availability to work a variety of shifts any day from Monday through Saturday, between the hours of 7:00 AM and 10:00 PM, with about 2-3 Saturdays per month.

Candidate must be open to flexible scheduling.

This is strictly a part-time position and will remain as such, 10 to 18 hours per week, with an expectation to work more hours if needed.

Schedules are available at least 2 weeks in advance. 

Qualifications

High school diploma or equivalent is required.Minimum of 1 year customer service experience is preferred.Experience proctoring or invigilating exams is highly preferred.Must be flexible in work hours and days.Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance. 

#LI-MR1

Source: Pearson careers

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