Test Center Administrator - Visalia, CA

Pearson

Visalia, CA

On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in exam proctoring and customer service. This part-time role in Visalia, CA, demands flexibility and attention to detail in a quiet, secure testing environment.

Best fit for

Candidates with prior experience in proctoring exams and providing customer service in a structured setting
— “Experience proctoring or invigilating exams is highly preferred.”
Individuals who are adaptable and comfortable with light physical tasks in a professional environment
— “Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.”
Those who can manage a part-time workload with variable hours and a focus on compliance and service delivery
— “This is strictly a part-time position and will remain as such, 10-15 hours per week.”

Things to consider

Flexible scheduling is mandatory, including potential weekend and evening shifts
— “availability to work a variety of shifts any day - Monday through Saturday”
The role involves physical duties like housekeeping and lifting, which may not suit all candidates
— “Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination”

How to stand out

Highlight your ability to work flexible hours and adapt to changing schedules
— “Candidate must be open to flexible scheduling.”
Showcase attention to detail and ability to follow procedures strictly
— “Comply with all testing procedures and strictly adhere to company policies using careful judgment”
Demonstrate familiarity with Microsoft Office tools in your application materials
— “Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).”

Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

secure exam delivery
superior customer service

Typical background

1 year customer service experience

Skills & requirements

Required

Customer ServiceProblem SolvingMS Office Suite

Preferred

Experience Proctoring Exams

Stack & domain

Microsoft OfficeProctoringInvigilationTroubleshootingHousekeepingCustomer ServiceProblem SolvingOrganizationalInterpersonalMulti-taskingTest Center AdministrationTechnical Support

About the role

Original posting from Pearson

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part time Test Administrator to join our team in Visalia, CA located at 5300 Tulare Ave, Visalia CA 93277.
Starting pay is $17.90 per hour + eligible for accrued paid sick time.
Learn more at https://pearsonbenefitsus.com/new-employees/.
Responsibilities
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
· Comply with all testing procedures and strictly adhere to company policies using careful judgment
· Check in testing candidates, verify identification, and explain the exam process
· Proctor / invigilate candidates while testing
· Troubleshoot with internal departments to fix technical issues
· Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
· Other duties as assigned
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 8 pm, and about 2 Saturdays per month. Sunday shifts would be infrequent, but a possibility if the need arises. Candidate must be open to flexible scheduling.
This is strictly a part-time position and will remain as such, 10-15 hours per week, with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance.
Qualifications
● High school diploma or equivalent is required.
● Minimum of 1 year customer service experience is preferred.
● Experience proctoring or invigilating exams is highly preferred.
● Must be flexible in work hours and days.
● Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
● Must be able to sit for long periods of time and also escort candidates to and from testing room.
● Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
● Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
TIER: IC20

Source: Pearson careers