Aimed at mid-level to senior healthcare professionals who thrive in collaborative, on-site roles and have experience in medical device training.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Phagenesis Ltd via Greenhouse
At Phagenesis, we are committed to transforming lives by eliminating the burden of neurogenic dysphagia. As we transform into a high-performing global organization, we’re looking for exceptional individuals who thrive in fast-paced, evolving environments, and bring a strong sense of ownership and urgency to their work.
Our vision is clear—make Phagenyx the standard of care in ICU and acute care settings—and we need ambitious, mission-aligned talent to help us get there. We put patients first, operate with courage and trust, and foster a culture that values innovation, accountability, and a challenger mindset.
Role Overview:
The Therapy Development Specialist is responsible for training and education of the Phagenyx System for commercial customers. This includes field support of patient selection, accurate technical support, troubleshooting with the system and collaboration with site team. The position will also assist with development of future educational materials as needed.
Key Responsibilities:
Represent the Company during product evaluation and commercial cases with site personnel including speech language pathologists, physicians and other medical staff.
Maintain good professional /personal relationships with staff at sites.
Provide on-site, real-time guidance during Phagenyx procedures, including contingency planning to address unforeseen occurrences.
Be familiar with clinical data and publications supporting pharyngeal electrical stimulation
Provide education and training on all aspects of the device, device handling, proper administration, and troubleshooting techniques related to equipment, tools and products required for device procedures as well as all aspects of the respective swallowing and other clinical assessments. Education is expected to be provided through conducting and/or coordinating structured education programs as well as one-on-one ad-hoc training sessions.
Provide assistance with development and continual improvement with training curriculum, training materials and training tools, based on experiences.
Provide speech language pathologists, physicians and medical staff with ongoing technical/educational support to ensure continuity of product awareness and clinical implementation of Phagenyx.
Document relevant procedural case observations for customer feedback.
Provide assistance to coordinate logistics associated with product shipments, site initiations and product training.
Work closely with sales to ensure efficient communication between sites and the company.
Essential Experience:
At least 3 years of relevant experience in the Healthcare Environment or Medical Device Industry
Desirable Experience:
Clinician experience in hospital or rehab center setting with focus on critical care
Experience in stroke rehabilitation settings and procedures
Experience working remotely from management team
Skills & Capabilities
Ability to build and maintain professional /personal relationships with staff at sites
Ability to troubleshooting techniques related to equipment, tools and products required for device procedures as well as all aspects of the respective swallowing and other clinical assessments.