Tier 2 Audio Visual Field Technician

EOS

Los Angeles, CA

Who this role is best for

Geared toward candidates with AV industry experience and a strong sense of urgency comfortable with high-pressure installations and global travel.

Best fit for

Candidates with AV installation expertise and a track record of independent problem-solving in fast-paced environments
— “Ability to work independently in high-pressure, fast-paced settings”
Candidates who are adaptable to changing work hours and can manage multiple client sites across the US and globally
— “Flexibility and adaptability to changing work hours and customer needs”
Candidates with experience in low voltage electrical concepts and AV rack building to AVIXA standards
— “Understanding of signal flow and AV rack building to AVIXA standards”

Things to consider

This role requires significant travel, with up to 70% of time spent on the road or at client sites
— “THIS POSITION REQUIRES UP TO 70% TRAVEL.”
Candidates must be eligible to travel globally and possess a valid driver’s license
— “Willingness and eligibility to travel and work globally”

How to stand out

Emphasize experience with Crestron, Extron, QSYS, or Cisco systems in your resume and interview responses
— “Experience with AV systems such as Crestron, Extron, QSYS, or Cisco”
Highlight your ability to troubleshoot complex AV systems and resolve technical problems efficiently
— “Diagnose, troubleshoot, and resolve technical problems”
Demonstrate your organizational and time management skills with examples of managing multiple installations or projects
— “Strong organizational and time management skills”

Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

high-quality installations
troubleshooting technical issues
customer satisfaction

Typical background

AV/VC industryelectrical engineering

Skills & requirements

Required

AV SystemsSignal FlowAV Rack BuildingCable ManagementTroubleshootingInstallation

Preferred

CiscoExtronCrestronQSYSAvixa CTS

Stack & domain

AV SystemsCrestronExtronQSYSCiscoSignal FlowAV Rack BuildingAvixa StandardsCablingConnector TerminationLow Voltage Electrical ConceptsCarpentryPower ToolsTroubleshootingOSHA 10/30SST CertificationUrgencyAgilityCustomer InteractionProfessionalismIndependenceTechnical DevelopmentTravelGlobal WorkOrganizationTime ManagementCommunicationCritical ThinkingProblem-solvingFlexibilityAdaptabilityTeamworkAvixa CTSAvixa Cts-iSSTAudio VisualField TechnicianInstallationProject ManagementCustomer ServiceTechnical Support

About the role

Original posting from EOS

OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Tier 2 Audio Visual Field Technician, you will play a key role in supporting our project delivery teams by installing and maintaining a wide variety of AV technologies across client sites. You will be responsible for ensuring high-quality installations, troubleshooting technical issues, and maintaining strong communication with project stakeholders.
**THIS POSITION REQUIRES UP TO 70% TRAVEL.
KEY RESPONSIBILITIES:
Provide daily reporting to the Project Management team.
Install a wide variety of AV technology in both existing and new build project sites.
Perform cable management and layout planning for 1st fix hardware, including bracketry and ceiling speaker hardware.
Ensure compliance with general contract requirements during installations.
Apply knowledge of low voltage electrical concepts.
Utilize basic carpentry and installation skills.
Operate power tools safely and effectively.
Diagnose, troubleshoot, and resolve technical problems.
Travel to other sites as needed to support projects and installations.
ESSENTIAL CRITERIA:
Experience with AV systems such as Crestron, Extron, QSYS, or Cisco.
Understanding of signal flow and AV rack building to AVIXA standards.
Familiarity with AV industry cabling and connector termination.
Strong sense of urgency and agility in dynamic environments.
Excellent customer interaction skills and professionalism.
Ability to work independently in high-pressure, fast-paced settings.
Commitment to ongoing technical development.
Willingness and eligibility to travel and work globally.
Strong organizational and time management skills.
Effective written and verbal communication.
Critical thinking and problem-solving abilities.
Flexibility and adaptability to changing work hours and customer needs.
Team-oriented mindset.
Valid driver’s license.
DESIRABLE CRITERIA:
1–3 years of experience in the AV/VC industry.
Deeper knowledge of signal flow and AV installation.
Familiarity with Cisco, Extron, Crestron, or QSYS systems.
AVIXA CTS or CTS-I certification.
OSHA 10/30 or SST certification.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
#INDNAMER
#LI-CC1
Pay Range$32—$41 USD

Source: EOS careers