TX - Inside Sales Representative - Industrial Distribution - Houston, TX

SunSource
Houston +1 more
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with customer service experience who can turn inquiries into sales and thrive in a collaborative sales environment.

Best fit for

  • Candidates with customer service experience and a knack for persuasive communication
    — “Persuasive, amiable, self-motived, and goal oriented”
  • Individuals who are organized, detail-oriented, and can manage multiple tasks efficiently
    — “Organized and detail-oriented”
  • Professionals with a background in sales or customer service for industrial products
    — “2+ years of proven sales and/or customer service experience”

Things to consider

  • The role requires a minimum typing speed of 40 WPM, which may impact suitability for some candidates.
    — “Must be able to type 40 WPM”
  • This position demands consistent follow-up and documentation in the ACS system, which requires strong organizational habits.
    — “Documents all customer contact and sales activities in the ACS system”

How to stand out

  • Highlight experience converting customer inquiries into sales and managing follow-up procedures.
    — “Maximizes customer contact on the phone by turning product inquiries into orders”
  • Emphasize your ability to collaborate with outside sales teams and support broader account management.
    — “Communicates with Outside Sales to ensure excellent account management”
  • Showcase your proficiency with MS Office tools, particularly Excel and Word.
    — “MS Office (i.e. Word, Excel) savvy”
  • Demonstrate your capacity to learn quickly and stay updated on product knowledge.
    — “Keeps current on Ryan Herco Flow Solutions products”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • maximizes customer contact
  • documents customer activities
  • supports outside sales
Typical background
sales experiencecustomer service experience

Skills & requirements

Required

Customer ServiceSalesProduct KnowledgeDatabase ManagementCommunicationMS Office

Preferred

Typing SpeedProduct Training

Stack & domain

SalesCustomer ServiceProduct KnowledgeOrder EntryBid WritingQuotationDatabase ManagementProduct TrainingAccount ManagementSales And Marketing Plan ImplementationProduct And Sales TrainingDatabase MaintenanceProblem-solvingCommunicationOrganizationDetail OrientationLearningPersuasionSelf-motivationGoal OrientationWritten CommunicationOral CommunicationMS OfficeIndustrial DistributionFluid Control SystemsFluid Filtration SystemsFluid Handling ProductsMicro-electronicsGeneral Industrial Supply

About the role

Original posting from SunSource via Lever

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com 

Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative. 

In this position, you will:

Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures

Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers.

Writes bids and quotations when appropriate and performs follow-up procedures

Documents all customer contact and sales activities in the ACS system

Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers

Supports Outside Sales in implementing sales and marketing plan.

Keeps current on Ryan Herco Flow Solutions products

Attends product and sales training meetings as required.

Updates and maintains database

Requirements:

2+ years of proven sales and/or customer service experience

Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment

Excellent people skills. Interacts effectively and works productively with a wide range of people

Organized and detail-oriented

Fast learner with the ability to grasp new concepts

Persuasive, amiable, self-motived, and goal oriented

Excellent written and oral communication skills

MS Office (i.e. Word, Excel) savvy

Must be able to type 40 WPM

Equal Opportunity Employer, including disability and protected veteran status.  If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address.  This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).  Sun-Source | Privacy Policy #rhfsassc

Source: SunSource careers (Lever)

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