[US DC] Senior Specialist, Physical Security

HelloFresh

Aurora +3 more

On-site

Who this role is best for

Strong fit for security professionals with hands-on technical experience who thrive in a multi-site environment and prioritize sustainable growth.

Best fit for

Candidates with prior supervisory experience in security or asset protection and technical familiarity with Lenel S2 Netbox and Exacqvision systems
— “Minimum 2 years as a Security or AP Supervisor”
Individuals who value cross-functional collaboration and can manage remote and on-site tasks effectively
— “Work with IT on equipment outages and other network issues”
Candidates with a proven ability to adapt to shifting priorities while maintaining operational consistency
— “Resilient and comfortable with occasional re-prioritization”

Things to consider

Travel is a significant component, requiring approximately 25% of time on client sites
— “Able to travel approximately 25%”
The role demands real-time tracking of KPIs and metrics as part of daily responsibilities
— “Consistently tracking KPI’s and metrics in as close to real-time as possible”

How to stand out

Highlight experience managing security systems across multiple locations and resolving urgent system issues remotely
— “Triage and provide remote support for urgent system issues as needed”
Emphasize your ability to update training documents and ensure compliance with SOPs
— “Review current training documents, updating versions as necessary”
Showcase your track record of managing vendors and scheduling service calls for large-scale security systems
— “Manage security vendors by scheduling service, monitoring service calls, and certifying completion of work”

Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Senior

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

security system issues management
vendor management
system alerts monitoring

Typical background

security supervisorphysical security

Skills & requirements

Required

Physical SecurityAccess ControlVideo Management SystemsSecurity System Management

Preferred

IT Network InfrastructureSecurity Vendor Management

About the role

Original posting from HelloFresh

The Physical Security Senior Specialist is responsible for supporting and coordinating all aspects of the organization's physical security program. This role helps protect employees, visitors, facilities, assets, and information by implementing security procedures, managing access control systems, and ensuring compliance with company SOPs.
You will …
Monitor and manage Asset Protection Support Request Log
Analyze and triage reported security system issues
Action reporting and system change requests
Escalate complex issues to level 2 support as necessary
Monitor and respond to Lenel S2 Netbox System issues, triage and escalate
Monitor and respond to system alerts in the Exacqvision video network, triage and escalate
Review current training documents, updating versions as necessary
Work with IT on equipment outages and other network issues
Triage and provide remote support for urgent system issues as needed
Manage security vendors by scheduling service, monitoring service calls, and certifying completion of work
Work with team as needed to physically install, replace and or remove cameras, S2 Nodes and other equipment as necessary
Communicate effectively with all areas of the business in a clear and concise manner
You are…
Hands-on and solve problems on the spot
Resilient and comfortable with occasional re-prioritization
Not interested in playing politics. You know that the best idea wins
Ready to learn on the job and realize that in every task there lies a personal growth opportunity
Consistently tracking KPI’s and metrics in as close to real-time as possible to move fast, spot trends, and react to them early
Clear on who your team’s customer is and how you can best create value for them
Someone who prefers sustainable growth over shortcuts and frequently asks yourself if what we build today will serve us well in the long-run
Able to travel approximately 25%
You have…
Minimum 2 years as a Security or AP Supervisor
Experience with maintaining Lenel S2 Netbox
Experience working with Exacqvision or other Video Management Systems
Experience servicing multiple sites remotely
Basic understanding of IT Network Infrastructure protocols
At least 2 years managing systems for multiple locations, i.e. card access, video system, incident/risk management systems
You’ll get…
Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
Generous PTO and flexible attendance policy
Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Newark, NJ Pay Range$63,000—$67,500 USDIllinois Pay Range$58,800—$63,000 USD

Source: HelloFresh careers